China Galaxy
Basic Information
Pros and Cons
Pros
- Regulated by SFC in Hong Kong
- Offers a range of financial services
- Multiple trading platforms available
- Client funds held in segregated accounts
Cons
- Numerous complaints about withdrawal issues
- Concerns regarding customer service reliability
- Perceived with caution by users
Is China Galaxy Safe and Legit?
China Galaxy International Financial Holdings Limited, incorporated in 2011 in Hong Kong, has over a decade of operational experience. The broker offers a variety of financial services, including trading in securities, futures, options, and mutual funds, with multiple trading platforms like SPTrader Pro and Galaxy Global Trading Terminals.
China Galaxy is regulated by the Securities and Futures Commission (SFC) in Hong Kong, which adds a layer of legality and safety to its operations, although user feedback suggests some concerns regarding the broker’s reliability.
In the market, China Galaxy is perceived with caution; users frequently report dissatisfaction with customer service, particularly around withdrawal processes, and there are numerous complaints regarding excuses for delayed withdrawals. Overall, while the broker is regulated, the prevalence of complaints raises questions about its operational integrity.
Is China Galaxy a Regulated Broker?
Client Fund Segregation: Your Ultimate Safeguard
Capital Protection Measures
China Galaxy International Financial Holdings Limited ensures that client funds are held in independently regulated bank accounts, separate from the broker’s own assets. This segregation is in accordance with the regulations set forth by the Securities and Futures Commission (SFC) in Hong Kong, enhancing the safety of client investments.
China Galaxy Leverage
The maximum leverage available at China Galaxy varies by product category and account configuration. While specific leverage multiples are not detailed, the broker operates within the legal limits established by the SFC, ensuring compliance with local regulatory requirements for both retail and professional clients.
China Galaxy Withdrawal Review
How to Contact China Galaxy?
China Galaxy International Financial Holdings Limited has faced numerous complaints, particularly regarding withdrawal issues. Many users report delays and a lack of transparency, often citing excuses provided by customer service as inadequate. These complaints are predominantly sourced from user reviews and forums, highlighting a significant concern among clients. While the broker is regulated by the Securities and Futures Commission (SFC) in Hong Kong, the volume of withdrawal-related complaints raises questions about its operational integrity. There have been no public records indicating regulatory penalties, but the repetitive nature of these complaints suggests a troubling trend in customer satisfaction.
Frequently Asked Questions
A1: Yes, China Galaxy International Financial Holdings Limited is regulated by the Securities and Futures Commission (SFC) in Hong Kong. This regulation contributes to its legitimacy and operational safety, although user feedback does indicate some concerns regarding reliability and customer service.
A2: China Galaxy ensures that client funds are held in independently regulated bank accounts, separate from the broker’s own assets. This segregation of funds is in accordance with the regulations set by the SFC, enhancing the safety of client investments.
A3: Clients have reported numerous complaints regarding withdrawal issues at China Galaxy, including delays and a lack of transparency. Many users express dissatisfaction with the responses from customer service, often citing inadequate explanations for withdrawal delays.
A4: You can contact China Galaxy for support by calling +852 3698-6888 or emailing enquiry@chinastock.com.hk. They also have a physical address at 20/F, Wing On Centre, 111 Connaught Road Central, Sheung Wan, Hong Kong.
Risk Disclosure
Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.
