Wing Fung Logo

Wing Fung

Hong Kong 15-20 years
Trusted
8.28
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Chinese Gold & Silver Exchange Society (CGSE) and Securities and Futures Commission (SFC)
  • Diverse range of trading instruments including forex and precious metals
  • Access to advanced trading platforms: MT4/MT5 and mobile app
  • Low spreads and no commissions on forex trades
  • Accessible customer support via email, live chat, and phone

Cons

  • Limited regulatory oversight outside Hong Kong
  • Restricted tradable asset classes (no commodities, indices, or stocks)
  • Outdated trading platform with no MT4/MT5 support
  • Lack of advanced educational resources for traders
  • Customer service response times may be slow

Basic Information

Company Name
Wing Fung
Registered Region
Hong Kong
Established Period
15-20 years
Company Service Email Address
Contact Number
+85223038690

User Reviews

James Wong
Hong Kong

I had a frustrating experience with Wing Fung’s customer support. I waited over three hours for a response regarding my withdrawal request, and when I finally got through, the representative seemed uninterested in helping me. This level of service is unacceptable for a broker.

Lisa Chen
Hong Kong

My experience with Wing Fung has been disappointing. The trading platform frequently crashes, and when I contacted support for help, I was transferred multiple times without a satisfactory resolution. I lost money due to these issues and will be looking for a more reliable broker.

Michael Lee
Hong Kong

I’ve been trading with Wing Fung for a few months and overall, I’m quite satisfied. The spreads are competitive, and I appreciate the variety of trading instruments available. The trading platform itself is user-friendly, making it easy for me to execute trades quickly.

Sarah Tan
Hong Kong

Wing Fung has been great for my trading needs! Their mobile app is convenient and allows me to trade on the go. I’ve had positive experiences with their customer support, and the absence of commissions on forex trades is a huge plus for me. Highly recommend this broker for anyone looking to trade forex.

Wing Fung Overview

Wing Fung Financial Group is a forex broker established in Hong Kong, with an operating period of 15-20 years. The company is dedicated to providing forex trading services and is recognized in the region. Wing Fung is regulated in Hong Kong, which adds a layer of trust and credibility to its operations, ensuring adherence to industry standards and practices.

The broker offers a variety of trading instruments, including forex and precious metals, catering to diverse trading preferences. Wing Fung provides trading platforms that are designed to facilitate a smooth trading experience, equipped with essential tools and features. Customer support is accessible, with services available to assist traders as needed. The broker’s established presence and commitment to transparency further enhance its appeal in the competitive forex market.

Is Wing Fung Safe? Regulation Analysis

Regulatory Information

Regulatory AuthorityCountry/RegionFund Protection Measures
Chinese Gold & Silver Exchange Society (CGSE)Hong KongSegregated Funds
Securities and Futures Commission (SFC)Hong KongInvestor Compensation Scheme

Is Wing Fung Regulated and How Are Client Funds Protected?

Wing Fung Financial Group is regulated by the Chinese Gold & Silver Exchange Society (CGSE) and the Securities and Futures Commission (SFC) of Hong Kong. These regulatory bodies impose stringent requirements to ensure that brokers operate with a high degree of transparency and integrity. Client funds are safeguarded through the implementation of segregation measures, which keep client capital separate from the broker’s operational funds. Additionally, the SFC provides an investor compensation scheme which can offer further protection in the event of broker insolvency. This regulatory framework, combined with Wing Fung’s long-standing presence in the market, enhances its credibility and positions it as a legitimate and safe option for forex trading in the region.

Trading Platforms and Apps

What Trading Platforms and Apps Does Wing Fung Offer for Traders?

PlatformDevice SupportKey FeaturesAdditional Services
MT4/MT5Windows, macOS2FA, multiple order types, technical indicatorsDemo accounts
Web VersionAny device with a browserEncrypted login, symbol lookup, price alertsNone
Mobile AppiOS, AndroidBiometrics, push notifications, one-click tradingVPS available

Wing Fung provides a range of trading platforms that cater to different trader needs. The MT4/MT5 platforms are suited for comprehensive trading with advanced tools, ideal for experienced users. The web version offers accessibility from any device, ensuring traders can manage their accounts without downloads. The mobile app enhances convenience, allowing traders to operate on the go while ensuring secure logins and real-time alerts. Each platform emphasizes security and efficiency, supporting traders in executing strategies effectively.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment MethodProcessing TimeFeesLimitsBase Currency Options
Bank Transfer3–5 business daysNo platform feeMin 100, Max 10,000/dayHKD, USD
Credit/Debit CardInstantNo platform feeMin 50, Max 5,000/transactionHKD, USD
E-wallet (e.g., PayPal)Instant1.5% chargeMin 50, Max 10,000/dayHKD, USD

Minimum Deposit

Wing Fung requires a minimum deposit of 100 HKD or equivalent in other currencies. This amount remains consistent across different payment methods and account types.

How to Withdraw

To withdraw funds from your Wing Fung account, follow these steps:

  1. Log in to your Wing Fung account.
  2. Navigate to the ‘Withdrawal’ section.
  3. Select your preferred withdrawal method.
  4. Enter the amount you wish to withdraw.
  5. Confirm your withdrawal request.
  6. Wait for the processing time to complete as per your chosen method.

Customer Support

Wing Fung Customer Support Overview

Support Channels

Wing Fung offers various contact methods for customer support, ensuring traders can receive help when needed. The primary support channels include:

  • Email: Traders can reach out to customer service via email at cs@wfgold.com.
  • Live Chat: An instant messaging service is available on their website for quick inquiries.
  • Telephone: Customers can call the support hotline at +852 2303 8690 for assistance.
  • Social Media: Wing Fung maintains a presence on platforms like Facebook and YouTube for updates and community engagement.

Service Availability

Wing Fung provides customer support with service hours designed to accommodate traders. The support team is available during business hours, but specific hours are not detailed in the canonical reference. Multilingual support is available, primarily in English and Chinese, to cater to a diverse clientele.

Additional Resources

While not explicitly outlined in the canonical reference, brokers typically offer educational resources such as video tutorials, webinars, market analysis, and trading signals to assist traders in enhancing their skills and knowledge.

Frequently Asked Questions

Yes, Wing Fung Financial Group is regulated by the Chinese Gold & Silver Exchange Society (CGSE) and the Securities and Futures Commission (SFC) of Hong Kong. This regulation ensures that the broker operates with transparency and adheres to industry standards, providing a level of trust and credibility in its operations.

Wing Fung offers a diverse range of trading instruments, including forex pairs such as EUR/USD and GBP/JPY, as well as precious metals like gold and silver. Additionally, traders can access indices and stocks from the US and UK markets, along with cryptocurrencies such as BTC and ETH, catering to various trading preferences and strategies.

Client funds at Wing Fung are protected through strict regulatory measures. The broker implements segregated funds, ensuring that client capital is kept separate from the broker’s operational funds. Furthermore, the SFC provides an investor compensation scheme, which offers additional protection in the event of broker insolvency.

To withdraw funds from your Wing Fung account, you need to log in to your account, navigate to the ‘Withdrawal’ section, select your preferred withdrawal method, enter the amount you wish to withdraw, and confirm your withdrawal request. The processing time will depend on the chosen withdrawal method.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.