Basic Information
Pros and Cons
Pros
- SFC regulated
- Wide range of financial services
- Multiple trading platforms
- Positive customer service feedback
- Reliable withdrawal process
Cons
- Unverified HKGX regulation
- Absence of live chat function
- Withdrawal processing times may vary
- Potential safety concerns
Is EBSI Safe and Legit?
EBSI, or Everbright Securities International, is registered in Hong Kong and has been operational for over 20 years since its founding in 1969. The broker offers a variety of financial services, including trading across multiple platforms like MetaTrader 4, with leverage up to 1:20 and various tradable instruments.
EBSI is regulated by the Securities and Futures Commission (SFC) in Hong Kong, which provides a degree of credibility and customer protection; however, its claimed HKGX license remains unverified, raising some concerns about its overall safety and legality.
In terms of market reputation, EBSI generally receives positive feedback for its customer service and the reliability of withdrawals, though some users have noted issues like the absence of a live chat function. Overall, customer reviews suggest a decent level of transparency and responsiveness to complaints, but the unverified regulatory aspects should be approached with caution.
Is EBSI a Regulated Broker?
What Are the Regulatory Licenses Held by EBSI?
EBSI, or Everbright Securities International, is regulated by the Securities and Futures Commission (SFC) in Hong Kong, which provides a measure of credibility and customer protection. However, the broker’s claimed HKGX license remains unverified, raising concerns about its legitimacy. As such, EBSI does not hold any mainstream regulated licenses, and caution is advised regarding its unverified claims of additional regulation.
Client Fund Segregation: Your Ultimate Safeguard
Capital Protection Measures
EBSI prioritizes the safety of client funds by holding them in independently regulated bank accounts, separate from the broker’s own assets. While the Securities and Futures Commission (SFC) in Hong Kong provides oversight, there are no specific rules regarding segregation mentioned, which necessitates caution from clients.
EBSI Leverage
EBSI offers leverage of up to 1:20 for its trading products. This leverage complies with the legal limits set by the SFC, ensuring that it meets local regulatory requirements. Clients are classified as retail, which aligns with the leverage standards applicable in Hong Kong.
EBSI Withdrawal Review
How to Contact EBSI?
Does EBSI Have Withdrawal Issues?
Complaints regarding EBSI often center around withdrawal processing times and the lack of a live chat function. While some users report successful withdrawals, there are instances where requests remain pending and require follow-up via phone. Customer feedback suggests that withdrawal concerns are not widespread, indicating a low volume of complaints overall. EBSI has not faced significant regulatory penalties or warnings, and the broker’s handling of complaints appears to be responsive, although clients should remain cautious due to the unverified nature of its claimed HKGX license.
Frequently Asked Questions
A1: EBSI, or Everbright Securities International, is regulated by the Securities and Futures Commission (SFC) in Hong Kong, which adds a level of credibility. However, the broker’s claimed HKGX license remains unverified, which raises concerns about its overall legitimacy. Caution is advised when engaging with this broker due to these unverified claims.
A2: EBSI prioritizes client fund safety by holding them in independently regulated bank accounts, separate from the broker’s own assets. While the SFC provides oversight, there are no specific regulations mentioned regarding the segregation of client funds, so clients should remain cautious.
A3: Some users have reported concerns regarding withdrawal processing times, with certain requests remaining pending and requiring follow-up via phone. While many clients have successfully withdrawn their funds, the absence of a live chat function has been noted as a drawback in addressing such issues promptly.
A4: Clients can contact EBSI through their customer service phone number at +852 3920 8020 or via email at cs@ebshk.com. Additionally, they provide support through various platforms, but the lack of a live chat feature has been a point of concern for some users.
A5: EBSI offers leverage of up to 1:20 for its trading products, which complies with the legal limits set by the SFC in Hong Kong. Clients are categorized as retail, aligning with the leverage standards applicable in the region.
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Risk Disclosure
Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.