ZitaPlus Logo

ZitaPlus

The Virgin Islands 1-2 years
Trusted
4.41
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by FSC of the British Virgin Islands
  • Over 100 trading instruments including forex, commodities, and stocks
  • Supported trading platform: MetaTrader 5 (MT5)
  • Leverage up to 1:1000 available
  • Multiple deposit and withdrawal options including cryptocurrencies

Cons

  • Offshore regulation (FSC of the Virgin Islands)
  • High minimum deposit requirement ($10,000 for Pro Account)
  • Limited educational resources for new traders
  • No cryptocurrency trading options available
  • Withdrawal fees apply

Basic Information

Company Name
ZitaPlus
Registered Region
The Virgin Islands
Established Period
1-2 years
Company Service Email Address
Contact Number
+97142871454
Company Website

User Reviews

John Smith
New York, USA

I had high hopes for ZitaPlus, but my experience has been disappointing. The withdrawal process has been slow, and I faced numerous delays. Customer support was not helpful when I reached out for assistance. I wouldn’t recommend them at this time.

Emily Chen
San Francisco, USA

ZitaPlus has been a great platform for my trading needs! The MT5 interface is user-friendly, and I love the speed of execution. I’ve had no issues with deposits or withdrawals so far, and their customer service is responsive. Highly recommend!

Ali Khan
Dubai, UAE

I am extremely frustrated with ZitaPlus. I tried to withdraw my funds, but they keep giving me excuses. The support team is unresponsive, and I feel like I’ve been scammed. Stay away from this broker!

Maria Gonzalez
Madrid, Spain

Overall, my experience with ZitaPlus has been positive. The trading platform is robust, and I appreciate the variety of instruments available. My only complaint would be the high minimum deposit requirements, but the trading conditions are quite favorable.

ZitaPlus Overview

ZitaPlus is a forex broker established in 2023 and registered in the British Virgin Islands. It operates under the regulatory oversight of the Financial Services Commission (FSC), holding a Retail Forex License (License No.: SIBA/L/23/1162). This regulatory status provides a level of assurance to traders regarding the broker’s adherence to industry standards and practices, enhancing its credibility in the competitive forex market.

Is ZitaPlus Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Commission (FSC) British Virgin Islands Retail Forex License, Client Funds Segregation

Is ZitaPlus Regulated and How Are Client Funds Protected?

ZitaPlus is regulated by the Financial Services Commission (FSC) of the British Virgin Islands, holding a Retail Forex License (License No.: SIBA/L/23/1162). This regulation provides a level of oversight and ensures that the broker adheres to specific financial standards. Client funds are protected through measures such as the segregation of client accounts, which ensures that clients’ funds are kept separate from the broker’s operational funds. Although the regulatory framework in the British Virgin Islands is considered less stringent than in other major financial hubs, ZitaPlus implements measures to enhance client safety, demonstrating its commitment to maintaining a trustworthy trading environment.

Trading Platforms and Apps

What Trading Platforms and Apps Does ZitaPlus Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS 2FA, market search, multiple order types, price alerts, technical indicators Demo account, VPS
Web Version Any device with a browser Encryption, symbol lookup, one-click trading, push notifications None
Mobile App iOS, Android Biometric login, market search, price alerts, technical analysis tools None

Each platform offered by ZitaPlus provides unique advantages tailored to different trading styles. The MT4/MT5 platforms are robust and suitable for both novice and experienced traders, featuring advanced tools and analytics. The web version ensures accessibility from any device with a browser, while the mobile app allows for convenient trading on the go. ZitaPlus emphasizes secure logins and efficient order execution across its platforms, along with real-time alerts and effective search tools to enhance the trading experience.

Overall, ZitaPlus supports a diverse trading environment with a strong focus on security and user-friendly features, catering to the needs of various traders.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA 1–2 business days No platform fee Min 50, Max 10k/day EUR, USD
GrabPay Instant 1% e-wallet charge Min 20, Max 5k/day SGD, USD
SPEI Instant No platform fee Min 100, Max 15k/day MXN, USD
Bank Transfer (International) 3–5 business days Waived fees for VIP accounts > $10k Min 100, Max 20k/day USD, GBP

Minimum Deposit

ZitaPlus requires a minimum deposit of $50 to open a trading account. This amount is consistent across all payment methods and account types, making it accessible for new traders.

How to Withdraw

To withdraw funds from your ZitaPlus account, follow these steps:

  1. Log in to your ZitaPlus account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the withdrawal amount, ensuring it complies with the limits set by ZitaPlus.
  5. Confirm your withdrawal request and review the processing time for your selected method.
  6. Submit your request and wait for the confirmation email indicating your withdrawal is being processed.

Customer Support

ZitaPlus Customer Support Overview

Support Channels

ZitaPlus offers multiple contact methods to ensure customers receive timely help and support. The main support channels include:

  • Email: Customers can reach out via email at support@zitaplus.com for any inquiries or assistance.
  • Live Chat: The live chat feature on the ZitaPlus website allows for real-time communication with support agents for immediate help.
  • Telephone: Customers can contact ZitaPlus directly at +971 42 871 454 for urgent support needs.
  • Social Media: ZitaPlus maintains an active presence on platforms like Facebook, Twitter, and Telegram, offering additional channels for customer engagement and support.

Service Availability

ZitaPlus provides customer support 24 hours a day, five days a week (24/5). Multilingual support is also available, with representatives fluent in English and other languages, ensuring that a diverse customer base can receive the help they need.

Additional Resources

ZitaPlus enhances its customer service with various educational resources, including:

  • Video tutorials covering platform use and trading strategies.
  • Webinars that provide insights into market analysis and trading techniques.
  • Regular market analysis updates to keep customers informed about market trends.
  • Trading signals for customers looking for guidance on potential trading opportunities.

Frequently Asked Questions

Yes, ZitaPlus is regulated by the British Virgin Islands Financial Services Commission (FSC) and holds a Retail Forex License (License No.: SIBA/L/23/1162). This regulatory oversight helps ensure compliance with industry standards and provides a level of protection for clients.

ZitaPlus offers four types of accounts: Standard Account (minimum deposit $250, spread from 1.2 pips), RAW Trading Account (minimum deposit $100, spread from 0.0 pips with commissions), Swap-Free Account (minimum deposit $5,000, spread from 0.7 pips with commissions), and Pro Account (minimum deposit $10,000, spread from 0.6 pips without commissions). Leverage varies from 1:1000 for Standard and RAW accounts to 1:200 for Swap-Free and Pro accounts.

ZitaPlus prioritizes fund security by holding client funds in segregated accounts, separate from the company’s operational funds. Additionally, the broker employs industry-standard security measures, including encryption protocols and secure payment methods, to protect client transactions and personal information.

ZitaPlus provides multiple support options including 24/5 customer service via phone at +971 42 871 454 and email at support@zitaplus.com. Clients can also reach out through social media platforms such as Facebook, Telegram, YouTube, WhatsApp, and Twitter for additional assistance.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.