Zheshang International Logo

Zheshang International

Hong Kong 5-10 years
Trusted
7.21
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by the Hong Kong Securities and Futures Commission (SFC)
  • Diverse trading instruments including Forex, stocks, and commodities
  • Advanced trading platforms such as MetaTrader 4 and proprietary web-based solutions
  • Comprehensive educational resources including webinars and market analysis
  • Competitive trading conditions with flexible leverage and low spreads

Cons

  • Not regulated in major jurisdictions outside Hong Kong
  • Limited trading instruments (mainly futures and securities)
  • Outdated trading platforms with limited features
  • Lack of educational resources for traders
  • High withdrawal fees reported by users

Basic Information

Company Name
Zheshang International
Registered Region
Hong Kong
Established Period
5-10 years
Company Service Email Address
Contact Number
+85223672367
Company Website

User Reviews

John Doe
New York

I had a terrible experience with Zheshang International. I tried to withdraw my funds multiple times, and each time my request was either ignored or met with vague excuses. Customer support is almost non-existent, and I feel completely scammed. Avoid this platform at all costs!

Emily Chen
Shanghai

Zheshang International has been a great platform for my trading needs. The interface is user-friendly, and I appreciate the speed of transactions. I’ve had no issues with deposits or withdrawals, and the customer service was quite responsive when I had questions. Highly recommend!

Michael Li
Beijing

While I found the trading tools to be adequate, my experience with customer support was disappointing. When I faced issues with my account, it took days to get a response. Additionally, the withdrawal process was frustrating, with delays that are unacceptable. I would not recommend this broker.

Sofia Wang
Hangzhou

I have mixed feelings about Zheshang International. On one hand, the platform’s trading features are robust and I’ve had some success. On the other hand, customer service could be improved. Still, I think the overall experience has been positive, and I plan to continue using their services.

Zheshang International Overview

Zheshang International is a Hong Kong-based forex broker that was established in 2015. Regulated by the Securities and Futures Commission (SFC) of Hong Kong, this broker provides a range of financial services primarily focused on international securities, futures, and asset management. With a commitment to transparency and compliance, Zheshang International operates under license number BGD825, ensuring that it adheres to the regulatory standards set forth by the SFC, enhancing its credibility in the competitive forex market.

Is Zheshang International Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Futures Commission (SFC) Hong Kong Segregated Funds, Investor Compensation Scheme

Is Zheshang International Regulated and How Are Client Funds Protected?

Zheshang International is regulated by the Securities and Futures Commission (SFC) in Hong Kong. This regulatory oversight provides a level of investor protection through measures such as segregated accounts for client funds, which helps ensure that clients’ funds are kept separate from the broker’s operational funds. Besides, the SFC has an investor compensation scheme that offers additional protection in case of broker insolvency. However, it’s important to note that recent regulatory scrutiny has led to fines imposed on the broker for compliance breaches. Therefore, while Zheshang International is regulated, potential clients should remain aware of these issues and exercise caution when trading.

Trading Platforms and Apps

What Trading Platforms and Apps Does Zheshang International Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android 2FA, multiple order types, price alerts, technical indicators Demo accounts, API interfaces
Web Version Windows, macOS, iOS, Android Encryption, symbol lookup, one-click trading VPS services
Mobile App iOS, Android Biometric login, push notifications, market search Demo accounts

Zheshang International provides a variety of trading platforms to cater to different trader needs. The MT4/MT5 platforms are ideal for advanced traders, offering comprehensive tools and features for market analysis and automated trading. The web version ensures accessibility across devices, allowing traders to manage their accounts seamlessly. The mobile app enhances trading convenience with secure logins and real-time alerts, making it suitable for traders who prefer to operate on the go. Overall, Zheshang International emphasizes secure access, efficient trading execution, and valuable additional services to enhance the trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Alipay Instant No platform fee, 2% charge for amounts over $1,000 Min 100, Max 50,000 CNY CNY, USD
UnionPay 1–3 days No fees for VIP accounts over $10,000 Min 200, Max 20,000 CNY CNY, HKD
SEPA Transfer 1–2 days No platform fee, 0.5% fee for amounts over €10,000 Min 50, Max 10,000 EUR EUR, USD
PayPal Instant 1.5% fee on deposits Min 20, Max 5,000 USD USD
SWIFT Transfer 3–5 days Flat fee of $30 for international transfers Min 500, Max 50,000 USD USD, GBP

Minimum Deposit

Zheshang International requires a minimum deposit of $100 for standard accounts. This amount may vary depending on the payment method selected, with some methods allowing a minimum deposit as low as $20. Additionally, regional variations may apply based on local regulations and currency.

How to Withdraw

To withdraw funds from your Zheshang International account, follow these steps:

  1. Log in to your Zheshang International account.
  2. Navigate to the “Withdraw” section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Confirm your transaction details and submit the withdrawal request.
  6. You will receive a confirmation email once your request is processed.

Customer Support

Zheshang International Customer Support Overview

Support Channels

Zheshang International offers multiple contact methods to ensure customers receive timely assistance. You can reach out via:

  • Email: For inquiries, customers can send an email to cs@cnzsqh.hk, where support staff will respond promptly.
  • Live Chat: A convenient live chat option is available on their website for immediate help.
  • Telephone: Customers can contact support at +852 23672367 for direct assistance.
  • Social Media: Zheshang International maintains active social media profiles for updates and customer engagement.

Service Availability

Customer service is available 24/5, ensuring support is accessible during trading hours. Additionally, Zheshang International provides multilingual support in English and Mandarin to cater to a diverse clientele.

Additional Resources

To enhance the trading experience, Zheshang International provides various educational resources, including:

  • Video Tutorials: Step-by-step guides on using their trading platforms.
  • Webinars: Regularly scheduled sessions covering market analysis and trading strategies.
  • Market Analysis: Up-to-date insights to help traders make informed decisions.
  • Trading Signals: Tips and alerts on potential trading opportunities.

Overall, Zheshang International is committed to providing excellent customer service and support to assist traders in their financial endeavors.

Frequently Asked Questions

Yes, Zheshang International is regulated by the Securities and Futures Commission (SFC) in Hong Kong, which ensures compliance with local financial regulations and provides a level of security for clients’ investments.

Zheshang International offers multiple trading platforms for international securities and futures, with specific trading fees applicable. Clients should review the trading conditions specific to their account type and chosen platform.

Zheshang International prioritizes fund security by adhering to SFC regulations, which require the segregation of client funds from company funds and regular audits to ensure compliance and safety.

Clients can access customer support via phone at +852 23672367 or through email at cs@cnzsqh.hk. The support team is available to assist with inquiries related to trading, account management, and technical issues.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.