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XS Markets

Cyprus 2-5 years
Trusted
6.59
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Cyprus Securities and Exchange Commission (CySEC)
  • Diverse trading instruments: forex, commodities, metals, indices, shares
  • Supports popular trading platforms: MetaTrader 4 and MetaTrader 5
  • Offers a demo account for risk-free practice
  • Multiple customer support channels: email, live chat, telephone

Cons

  • Limited regulatory oversight outside Cyprus
  • Restricted trading instruments such as lack of cryptocurrencies
  • High minimum deposit requirement of €200
  • Only two types of trading accounts available
  • Potential withdrawal fees based on payment method

Basic Information

Company Name
XS Markets
Registered Region
Cyprus
Established Period
2-5 years
Company Service Email Address
Contact Number
+35725249600
Company Website

User Reviews

Michael Thompson
New York, USA

I had a frustrating experience with withdrawals. It took longer than expected, and the support team was not very helpful in resolving my issues. I expected better service from a regulated broker like XS Markets.

Emily Johnson
London, UK

Overall, I am pleased with XS Markets. The trading platform is user-friendly, and I appreciate the demo account feature for practicing before trading with real money. However, I wish they had more educational resources available.

Luis Martinez
Madrid, Spain

I had a terrible experience with customer support. They were unresponsive when I had issues with my account. I would not recommend XS Markets based on my experience.

Sarah Lee
Toronto, Canada

XS Markets has been fantastic for my trading journey. The spreads are competitive, and the execution speed is impressive. Whenever I needed assistance, their support team was quick to help. Highly recommended!

XS Markets Overview

Founded in 2016, XS Markets is a Cyprus-based broker regulated by the Cyprus Securities and Exchange Commission (CySEC). With several years of operation under its belt, XS Markets offers clients access to a range of trading instruments, including forex, commodities, metals, indices, and shares. The broker provides a demo account for practice and utilizes well-known trading platforms such as MetaTrader 4 and MetaTrader 5, ensuring a user-friendly experience for both novice and experienced traders.

Is XS Markets Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Cyprus Securities and Exchange Commission (CySEC) Cyprus Segregated Funds, Investor Compensation Scheme

Is XS Markets Regulated and How Are Client Funds Protected?

XS Markets is a regulated broker, operating under the oversight of the Cyprus Securities and Exchange Commission (CySEC). This regulatory framework not only establishes the broker’s legitimacy but also ensures that client funds are protected through measures such as segregated accounts and participation in the Investor Compensation Scheme. Such safeguards are integral to maintaining a secure trading environment, where clients can trade a variety of instruments including forex, commodities, metals, indices, and shares. The regulation by CySEC adds a layer of credibility, making XS Markets a safe choice for traders seeking a reliable broker with compliance to industry standards.

Trading Platforms and Apps

What Trading Platforms and Apps Does XS Markets Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android Two-factor authentication, multiple order types, price alerts, technical indicators Demo account available
MetaTrader 5 (MT5) Windows, macOS, iOS, Android Encryption, advanced trading tools, economic calendar, one-click trading Demo account available
Web Version Any device with a web browser Secure login, market search, real-time alerts Demo account available
Mobile App iOS, Android Biometric login, push notifications, price alerts Demo account available

XS Markets provides access to multiple trading platforms, including MetaTrader 4 and 5, which are widely recognized for their robust features and user-friendly interfaces. MT4 is particularly suitable for beginners, offering essential trading tools, while MT5 caters to more advanced traders with additional features like an economic calendar and enhanced analytical capabilities. The mobile app ensures that traders can manage their accounts conveniently, offering secure logins and real-time alerts. Overall, XS Markets supports a secure trading environment with fast order execution and efficient search tools across its platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 business days No platform fee Min 100, Max 10,000 EUR, USD
Credit/Debit Card Instant No platform fee Min 50, Max 20,000 EUR, USD
e-Wallet (e.g., Skrill, Neteller) Instant 1.5% charge Min 50, Max 15,000 EUR, USD
Cryptocurrency Instant No platform fee Min 50, Max 5,000 EUR, USD

Minimum Deposit

The minimum deposit requirement at XS Markets is generally set at €50 or equivalent in other currencies. This requirement is consistent across various payment methods and account types, making it accessible for both novice and experienced traders.

How to Withdraw

To withdraw funds from your XS Markets account, follow these steps:

  1. Log in to your XS Markets account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it adheres to the limits.
  5. Complete any required verification steps, if prompted.
  6. Submit your withdrawal request. You will receive a confirmation once the request is processed.

Customer Support

XS Markets Customer Support Overview

Support Channels

XS Markets provides multiple contact methods to assist clients with their inquiries and issues. Customers can reach out via:

  • Email: For general queries, clients can contact support at support@xsmarkets.com.
  • Live Chat: An instant messaging service available on the XS Markets website for quick assistance.
  • Telephone: Clients can call +357 25249600 for direct support.
  • Social Media: XS Markets maintains a presence on various social media platforms for updates and customer engagement.

Service Availability

Customer support at XS Markets is available during business hours, ensuring that clients can receive help when needed. While specific hours are not detailed, the support team aims to respond promptly to all inquiries. Additionally, XS Markets offers multilingual support, catering to a diverse clientele with assistance in multiple languages.

Additional Resources

To enhance customer experience, XS Markets provides valuable educational resources, including video tutorials and market analysis. These resources aim to empower traders by improving their knowledge and trading skills, ultimately leading to more informed trading decisions.

Frequently Asked Questions

Yes, XS Markets is regulated by the Cyprus Securities and Exchange Commission (CySEC), ensuring that it operates under established financial regulations which enhance client fund protection through measures like segregated accounts and the Investor Compensation Scheme.

XS Markets offers a diverse range of trading instruments including forex, commodities, metals, indices, and shares. This variety caters to different trading styles and preferences, allowing for portfolio diversification.

Client funds at XS Markets are protected through regulatory measures enforced by CySEC, which include the use of segregated accounts and participation in the Investor Compensation Scheme, thereby ensuring a secure trading environment.

XS Markets provides multiple customer support channels including email, live chat, and telephone. Their support team aims to respond promptly to inquiries and offers assistance in multiple languages, enhancing the overall customer experience.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.