XS Logo

XS

Mauritius 2-5 years
Trusted
6.07
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by ASIC and CySEC
  • Diverse range of trading instruments including forex, CFDs, and cryptocurrencies
  • User-friendly trading platforms: MetaTrader 4 and MetaTrader 5
  • Multiple account types catering to different trader needs
  • Strong customer support available via email, live chat, and phone

Cons

  • Not regulated in major jurisdictions like the US
  • Limited educational resources for traders
  • Some account types incur commissions
  • Potential withdrawal fees for certain methods
  • High spreads on some trading instruments

Basic Information

Company Name
XS
Registered Region
Mauritius
Established Period
2-5 years
Company Service Email Address
Contact Number
+2484323314
Company Website

User Reviews

Michael Thompson
Sydney, Australia

I’ve been trading with XS for a few months now and I’m impressed with their platform. The execution speed is great, and I appreciate the variety of trading instruments available. The customer support has been responsive whenever I’ve had questions. My only concern is the complexity of the account types, which can be a bit overwhelming for new traders.

Sarah Johnson
Cape Town, South Africa

XS has really exceeded my expectations! The user-friendly interface of MetaTrader 4 and 5 makes trading easy for someone like me who is still learning. I also love the low spreads on major forex pairs. Customer service has been fantastic, always available and helpful. I feel secure trading here knowing they are regulated by ASIC and CySEC.

David Lee
London, UK

My experience with XS has been frustrating. I faced issues with withdrawals that took much longer than expected. Additionally, the customer support has been slow to respond when I raised concerns about my account. I hope they can improve on these aspects soon, as the trading platform itself is decent.

Emily Roberts
Toronto, Canada

I had a very disappointing experience with XS. I found their support team unhelpful when I encountered problems with my account. To make matters worse, my withdrawal request took over a week to process. I do not recommend this broker based on my experience.

XS Overview

XS Ltd is a forex broker based in Mauritius, established to provide traders with accessible financial solutions. Operating for 2 to 5 years, XS has positioned itself as a player in the trading industry, offering a platform that caters to traders of all skill levels. Through its comprehensive offerings and dedication to quality, XS aims to empower individuals in their trading journeys. More information can be found on their official site, which provides insights into services and trading conditions, contributing to their credibility as a broker.

As a multi-asset broker, XS specializes in various trading instruments including forex and CFDs, ensuring a diverse trading experience. The broker’s platform is designed with user-friendly features and advanced technology, facilitating a seamless trading experience. Customer support is available to assist users through multiple channels, enhancing the overall user experience. XS stands out in the market with its commitment to security and regulatory compliance, providing traders with a safe environment to execute their trades confidently. Overall, XS delivers a comprehensive trading experience tailored to meet the needs of its clients.

Is XS Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Australian Securities and Investments Commission (ASIC) Australia Segregated Funds, Investor Compensation Scheme
Cyprus Securities and Exchange Commission (CySEC) Cyprus Segregated Funds, Investor Compensation Scheme
Financial Services Authority (FSA) Seychelles Segregated Funds
Financial Sector Conduct Authority (FSCA) South Africa Segregated Funds, Investor Compensation Scheme
Labuan Financial Services Authority (LFSA) Malaysia Segregated Funds

Is XS Regulated and How Are Client Funds Protected?

XS Ltd operates under a robust regulatory framework, ensuring a secure trading environment for its clients. The broker is regulated by esteemed authorities such as ASIC in Australia and CySEC in Cyprus, both of which enforce strict compliance and operational standards. Additionally, XS is overseen by the FSCA in South Africa and holds licenses from both the FSA in Seychelles and the LFSA in Malaysia.

Client funds are protected through various measures, including the segregation of client accounts from the broker’s operational funds, ensuring that traders’ capital is safeguarded. Furthermore, the broker may offer investor compensation schemes depending on the regulatory body, providing an added layer of security for traders. These regulatory frameworks enhance the trustworthiness and reliability of XS as a trading partner, making it a safe choice for traders seeking a regulated environment.

Trading Platforms and Apps

What Trading Platforms and Apps Does XS Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, Web Secure login, one-click trading, technical indicators, market search Demo accounts, VPS
MetaTrader 5 (MT5) Windows, macOS, Web Enhanced order types, real-time alerts, economic calendar Demo accounts, VPS
Mobile App iOS, Android Secure login, push notifications, symbol lookup Demo accounts

The trading platforms offered by XS cater to a wide range of trader preferences. MetaTrader 4 (MT4) is ideal for those seeking a straightforward interface with essential trading tools, while MetaTrader 5 (MT5) provides advanced features for more seasoned traders. The mobile app ensures traders can manage their accounts conveniently on the go, offering secure logins and real-time alerts for market movements. XS emphasizes security with encrypted data transmission and supports efficient order execution across all platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min 50, Max 20k/day USD, EUR, GBP
Credit/Debit Card Instant No platform fee Min 50, Max 10k/day USD, EUR
e-Wallet (e.g., Skrill, Neteller) Instant 1.5% charge Min 50, Max 15k/day USD, EUR, AUD
Cryptocurrency Instant No platform fee Min 50, Max 10k/day BTC, ETH

Minimum Deposit

XS requires a minimum deposit of $50 to open an account. This amount remains consistent across all payment methods and account types, ensuring accessibility for traders at various levels.

How to Withdraw

To withdraw funds from your XS account, follow these steps: 1. Log into your trading account. 2. Navigate to the ‘Withdrawal’ section. 3. Select your preferred withdrawal method. 4. Enter the amount you wish to withdraw and confirm. 5. Complete any required verification steps if prompted. 6. Submit your request and wait for processing.

Customer Support

XS Customer Support Overview

Support Channels

XS offers multiple contact methods to ensure that customers receive timely assistance. You can reach the support team via:

  • Email: Send your inquiries to the designated support email for a prompt response.
  • Live Chat: Utilize the live chat feature on the XS website for immediate assistance, available at the bottom right corner of the page.
  • Telephone: Customers can contact support directly through telephone lines for immediate help.
  • Social Media: XS may engage customers through various social media platforms to provide support and updates.

Service Availability

XS provides customer support from Monday to Friday, ensuring that assistance is available during business hours. The support team is dedicated to providing help in multiple languages, enhancing accessibility for a diverse clientele.

Additional Resources

To further support traders, XS offers valuable resources such as educational materials, market analysis, and trading signals. These resources help users stay informed and enhance their trading strategies.

Frequently Asked Questions

XS Ltd ensures the security of client funds by operating under a robust regulatory framework, including oversight from authorities such as ASIC and CySEC. Client funds are held in segregated accounts separate from the broker’s operational funds, providing an added layer of protection. Additionally, investor compensation schemes may be available depending on the regulatory authority, further enhancing fund security.

To open an account with XS, you need to submit personal information including your name, contact details, and date of birth. Further, you must provide proof of identity and proof of address to comply with regulatory requirements. Identity verification typically includes submitting a form of ID and a recent utility bill or bank statement confirming your address.

XS offers several account types catering to different trader needs: Retail Accounts for beginners with user-friendly features, Professional Accounts for experienced traders with low spreads and high leverage, Corporate Accounts for business clients with customized services, Islamic Accounts for those needing Sharia compliance, and Demo Accounts for risk-free practice. Each account type has its own essential characteristics to accommodate various trading strategies.

XS provides multiple customer support channels to assist clients, including email, live chat on the website, telephone support, and social media engagement. Support is available from Monday to Friday, ensuring that help is accessible during business hours. The support team is also dedicated to providing services in multiple languages, enhancing accessibility for a diverse clientele.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.