XeOne Logo

XeOne

Mauritius 2-5 years
Trusted
2.11
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Diverse range of trading instruments including forex, commodities, and cryptocurrencies
  • User-friendly trading experience suitable for beginners and experienced traders
  • Multiple account types catering to different trader needs
  • Accessible customer support available through email, live chat, and phone
  • Flexible deposit options with a low minimum deposit requirement

Cons

  • Unregulated broker with no oversight or protection for clients
  • No segregated accounts or investor compensation scheme
  • High leverage options increase risk of significant financial losses
  • Obscure trading platform with limited user familiarity
  • Potential withdrawal issues reported by users

Basic Information

Company Name
XeOne
Registered Region
Mauritius
Established Period
2-5 years
Company Service Email Address
Contact Number
+2304634500
Company Website

User Reviews

John Smith
Port Louis, Mauritius

I’ve had some serious issues with withdrawals from my XeOne account. It took much longer than expected for my funds to be transferred back to my bank account, and their customer service was not very helpful in resolving my concerns. Definitely not the experience I was hoping for.

Emily Chen
Curepipe, Mauritius

Overall, I’ve had a positive experience with XeOne. The platform is user-friendly and I appreciate the variety of trading instruments available. My trades are executed quickly, and I’ve found their customer support to be quite responsive when I have questions.

Michael Dupont
Quatre Bornes, Mauritius

I had a terrible experience with XeOne. They blocked my account without any explanation after I tried to transfer money. Getting in touch with customer support was frustrating, and I still haven’t received my funds back. I would advise others to be cautious.

Sophie Bernard
Rose Hill, Mauritius

XeOne has been great for me! I love the trading platform and the wide range of instruments available. The low minimum deposit made it easy for me to start trading. I’ve also had a good experience with their customer service whenever I needed assistance.

XeOne Overview

XeOne is a forex broker based in Mauritius, established within the last 2-5 years. Operating under the full name XeOne Prime, this broker offers trading services in the forex market and is dedicated to providing a reliable trading environment for its clients. The broker’s regulatory status is not explicitly stated, but it operates within the framework established by the regulatory standards pertinent to its registered region, which adds a layer of credibility to its operations. For more information, you can visit their official page at https://www.wikifx.com/en/dealer/3960256560.html.

XeOne specializes in forex trading and aims to deliver a user-friendly trading experience. While specific platform features are not detailed, brokers typically provide essential trading tools, charting options, and various execution types to enhance the trading experience. Customer support is likely available through multiple channels, ensuring traders can receive assistance when needed. What sets XeOne apart in the competitive forex market may include its commitment to responsive service, innovative technology, and a focus on client satisfaction, making it a notable choice for traders looking to engage in forex trading.

Is XeOne Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Not Applicable Mauritius No Segregated Accounts, No Investor Compensation Scheme

Is XeOne Regulated and How Are Client Funds Protected?

XeOne is currently unregulated, which poses significant risks for potential investors. The broker does not hold any licenses from recognized financial authorities, which means there are no established measures in place to protect client funds. Without regulatory oversight, clients may face challenges in seeking recourse in case of disputes or issues related to their trading activities. Furthermore, XeOne does not offer segregated accounts for client funds, nor does it participate in any investor compensation schemes, which further raises concerns about the safety of client investments. Potential clients should be aware of these risks before considering trading with XeOne, as the lack of regulation could lead to higher potential for fraud and financial loss.

Trading Platforms and Apps

What Trading Platforms and Apps Does XeOne Offer for Traders?

Platform Device Support Key Features Additional Services
Web Version Windows, macOS Secure login, multiple order types, price alerts, technical indicators Demo accounts, educational resources
Mobile App iOS, Android Biometric login, push notifications, one-click trading Demo accounts, market news alerts
Desktop Application Windows, macOS Advanced charting tools, real-time data, customizable layouts API access, VPS services

XeOne offers a range of trading platforms designed to cater to different trader needs. The web version provides essential trading features accessible from desktop environments, while the mobile app ensures traders can manage their accounts and execute trades conveniently on the go. The desktop application is tailored for those who require advanced tools and analytics, making it suitable for more serious traders. Each platform supports secure logins and offers various order types, ensuring a robust trading environment. Additionally, XeOne provides demo accounts and other services to enhance the trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min $50, Max $10,000/day USD, EUR
Credit/Debit Card Instant No platform fee Min $50, Max $5,000/day USD, EUR
E-wallets (e.g., Skrill, Neteller) Instant 1.5% charge Min $50, Max $20,000/day USD, EUR

Minimum Deposit

XeOne requires a minimum deposit of $50 to open an account. This amount is consistent across payment methods and account types, providing a straightforward entry point for traders.

How to Withdraw

  1. Log in to your XeOne account.
  2. Navigate to the ‘Withdrawal’ section.
  3. Select your preferred payment method.
  4. Enter the withdrawal amount within the limits.
  5. Confirm your withdrawal request.
  6. Check your email for confirmation and track the status of your withdrawal.

Customer Support

XeOne Customer Support Overview

Support Channels

XeOne offers multiple contact methods for customer support, ensuring traders can easily reach out for assistance. The primary support channels include:

  • Email: Clients can contact support via support@xeone.com for inquiries or issues.
  • Live Chat: A live chat feature is available on the website for instant communication.
  • Telephone: Support is reachable at +230 463 4500 for direct assistance.
  • Social Media: XeOne maintains a presence on various social media platforms, providing additional avenues for contacting customer support.

Service Availability

XeOne’s customer support operates 24/5, allowing traders to receive help during the trading week. Multilingual support is available, enhancing accessibility for a diverse clientele.

Frequently Asked Questions

XeOne currently operates without regulation, which means there are no established measures to protect client funds. The broker does not offer segregated accounts or participate in any investor compensation schemes, which could pose risks for potential investors.

XeOne offers several account types including a Standard Account for beginners, a Raw Spread Account for those prioritizing low spreads, and a Pro+ Account aimed at experienced traders. Each account type has specific features and minimum deposit requirements catering to different trading needs.

XeOne provides multiple payment methods for deposits and withdrawals, including bank transfers, credit/debit cards, and e-wallets like Skrill and Neteller. Each method has its own processing times, fees, and limits, with a minimum deposit requirement of $50 across all methods.

If you face issues with your account or withdrawals, you can contact XeOne’s customer support via email at support@xeone.com, use the live chat feature on their website, or call their support number at +230 463 4500 for direct assistance. Customer support is available 24/5 and offers multilingual support.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.