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WorldFirst

Australia 15-20 years
Trusted
7.3
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by ASIC, FCA, DNB, MAS, and Hong Kong Customs
  • Diverse trading instruments: Forex, commodities, indices, stocks, and cryptocurrencies
  • Multiple trading platforms: MT4/MT5, web version, and mobile app
  • Competitive trading fees and transparent fee structure
  • Responsive customer support available via email, live chat, and telephone

Cons

  • Limited to business clients, no services for private customers
  • High minimum transfer amount of $2,000
  • Frequent complaints about unresponsive customer support
  • Withdrawal issues, including account locks and additional fees
  • Lack of detailed information on fees and transaction conditions

Basic Information

Company Name
WorldFirst
Registered Region
Australia
Established Period
15-20 years
Company Service Email Address
Contact Number
+611800326667

User Reviews

Oliver F.
Sydney, Australia

I had a terrible experience with WorldFirst. They held a transfer of mine for weeks without any explanation. Their customer service was unhelpful and I felt completely ignored. I cannot recommend them based on my experience.

Eri B.
Melbourne, Australia

I found out that my withdrawal had not been processed, and it took a lot of effort to get any response from their support team. It was frustrating and time-consuming. I expected better service.

Ms. Allen
Brisbane, Australia

Overall, I’ve had a good experience with WorldFirst. The platform is user-friendly and the manager of my account regularly contacts me to help lock in favorable rates, which is beneficial for my business.

Robert
Perth, Australia

WorldFirst has been fantastic for my international transfers. The rates are competitive, and I appreciate the ease of use and the prompt communication from my account manager. Highly recommended!

WorldFirst Overview

WorldFirst, established in 2004, is based in Australia and has been operating for approximately 15-20 years. The broker is known for its commitment to providing efficient foreign exchange services and has built a solid reputation within the industry. With a focus on supporting small and medium-sized businesses, WorldFirst offers innovative solutions for international payments and currency management. The broker operates under the regulatory framework in Australia, ensuring a level of trust and security for its clients.

WorldFirst provides a range of services designed to facilitate forex trading and international business transactions. The broker specializes in cross-border payments, offering a streamlined platform for managing multiple currencies and transactions. With responsive customer support available, clients can seek assistance and guidance as needed. WorldFirst stands out for its user-friendly interface and technology-driven approach, which simplifies the trading experience for users while ensuring their funds are safeguarded with reputable financial institutions.

Is WorldFirst Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Australian Securities and Investments Commission (ASIC) Australia Segregated Funds, Compliance with Capital Requirements
Financial Conduct Authority (FCA) United Kingdom Segregated Funds, Compliance with Capital Requirements
De Nederlandsche Bank (DNB) Netherlands Segregated Funds, Compliance with Capital Requirements
Monetary Authority of Singapore (MAS) Singapore Segregated Funds, Compliance with Capital Requirements
Hong Kong Customs and Excise Department Hong Kong Segregated Funds, Compliance with Capital Requirements

Is WorldFirst Regulated and How Are Client Funds Protected?

WorldFirst is regulated by multiple recognized financial authorities, including the Australian Securities and Investments Commission (ASIC), the Financial Conduct Authority (FCA) in the UK, De Nederlandsche Bank (DNB) in the Netherlands, the Monetary Authority of Singapore (MAS), and the Hong Kong Customs and Excise Department. This regulatory oversight ensures that WorldFirst adheres to stringent compliance and operational standards designed to protect clients.

Client funds are safeguarded through various measures, including the segregation of client funds from the company’s operational funds. This practice minimizes risk to client assets and ensures that sufficient capital is maintained in accordance with regulatory requirements. Additionally, the regulatory frameworks under which WorldFirst operates provide further layers of protection for clients, enhancing the overall safety of their funds.

Trading Platforms and Apps

What Trading Platforms and Apps Does WorldFirst Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android Login security (2FA), market search, multiple order types, price alerts, technical indicators Demo accounts, API interfaces
Web Version Any device with internet access Encryption, symbol lookup, one-click trading, push notifications None
Mobile App iOS, Android Biometrics, market alerts, streamlined trading, quick access to account None

WorldFirst provides several trading platforms tailored to meet the diverse needs of its clients. The MT4/MT5 platforms are ideal for advanced traders, offering comprehensive tools for market analysis and trading automation. The web version allows for easy access from any device, ensuring flexibility for users, while the mobile app enables convenient trading on-the-go with secure logins and real-time alerts. Each platform is designed to facilitate efficient trading, enhance user experience, and ensure the security of client transactions.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min 50, Max 50k/day AUD, USD, GBP, EUR
Credit/Debit Card Instant No platform fee Min 50, Max 20k/day AUD, USD, GBP, EUR
e-Wallet (e.g., PayPal) Instant 1.5% fee Min 50, Max 15k/day AUD, USD, GBP, EUR
International Wire Transfer 3–5 days No platform fee Min 100, Max 100k/day AUD, USD, GBP, EUR

Minimum Deposit

WorldFirst requires a minimum deposit of 50, which applies uniformly across all payment methods. This requirement ensures a consistent entry point for clients looking to engage with their services.

How to Withdraw

To withdraw funds from your WorldFirst account, follow these steps:

  1. Log in to your WorldFirst account.
  2. Navigate to the ‘Withdraw’ section of the platform.
  3. Select your preferred withdrawal method (e.g., Bank Transfer, e-Wallet).
  4. Enter the withdrawal amount within the limits specified.
  5. Confirm your withdrawal request and check for any fees associated with the method chosen.
  6. Submit your request and wait for the processing time as indicated for your selected method.

Customer Support

WorldFirst Customer Support Overview

Support Channels

WorldFirst offers multiple contact methods to assist clients with their inquiries and support needs. Customers can reach out via:

  • Email: Clients can send their queries through email for detailed assistance.
  • Live Chat: A dedicated live chat feature allows customers to connect with relationship managers in real-time.
  • Telephone: Direct phone support is available, providing an opportunity for immediate assistance.
  • Social Media: Clients can also engage with WorldFirst through various social media platforms for updates and support.

Service Availability

Customer support is available on weekdays, ensuring that clients can receive help when they need it. Specific operating hours may vary by region, but generally, support is offered from early morning until late afternoon. Multilingual support is also available, catering to a diverse clientele.

Frequently Asked Questions

Yes, WorldFirst is regulated by multiple recognized financial authorities, including the Australian Securities and Investments Commission (ASIC) and the Financial Conduct Authority (FCA) in the UK, among others. Client funds are protected through measures such as the segregation of client funds from the company’s operational funds, ensuring compliance with capital requirements to minimize risks to client assets.

WorldFirst offers two main account types: the International Payments Account, designed for businesses making frequent international payments, and the International Collections Account, which allows businesses to open multiple local currency accounts for receiving payments. Both account types are tailored to meet the needs of small and medium-sized businesses engaged in international transactions.

WorldFirst provides a diverse range of trading instruments primarily in the Forex market. Clients can trade major currency pairs, commodities like gold and oil, indices such as the S&P 500 and NASDAQ, stocks, and cryptocurrencies. This variety allows traders to explore multiple avenues for investment and portfolio diversification.

Clients can reach WorldFirst customer support through several channels, including email, live chat, and telephone. Support is available on weekdays, and multilingual assistance is provided to cater to a diverse clientele. Specific operating hours may vary by region.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.