WellLink Logo

WellLink

Hong Kong 15-20 years
Trusted
7.4
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by SFC in Hong Kong
  • Diverse financial instruments: margins, securities, futures, mutual funds, bonds
  • Well Link Securities Trading App for mobile trading
  • Over 20 years of operational experience
  • Clear fee structure for various trading services

Cons

  • Not regulated in major jurisdictions like the US
  • No demo accounts available for practice
  • Limited trading instruments (no Forex, commodities, or cryptocurrencies)
  • Only proprietary trading app; no support for popular platforms like MetaTrader
  • High withdrawal fees for certain transactions

Basic Information

Company Name
WellLink
Registered Region
Hong Kong
Established Period
15-20 years
Company Service Email Address
N/A
Contact Number
+85231507888

User Reviews

Emily Chen
Hong Kong

I had high hopes for WellLink, but my experience has been less than satisfactory. Withdrawing my funds took far longer than expected, and I had to reach out to customer support multiple times just to get updates. Their response times were slow, and I felt left in the dark throughout the process. I wouldn’t recommend it for anyone needing fast access to their money.

James Wong
Hong Kong

WellLink has been a game-changer for my trading experience. The platform is incredibly user-friendly, and the execution speed is impressive. I appreciate the range of services they offer, and their customer support has always been responsive whenever I’ve had questions. Overall, I’m very satisfied with my experience.

Sarah Lee
Kowloon

My experience with WellLink has been mixed. The platform is pretty decent, but I faced some issues with the withdrawal process. It took longer than I anticipated, and I felt the need for more transparency. However, the trading tools are useful, and I like the range of products available, so I might give them another chance.

Mark Johnson
Macau

Completely dissatisfied with WellLink. I encountered significant problems when trying to withdraw my funds. The support team was unhelpful, and it seemed like they didn’t care about resolving my issue. I felt frustrated and cheated. I would not recommend this service to anyone.

WellLink Overview

Founded in 2012 and headquartered in Hong Kong, Well Link Securities is a regulated broker overseen by the Securities and Futures Commission (SFC) under License No. AMB404. With over a decade of experience, the broker specializes in dealing with futures contracts and offers a variety of financial instruments including margin financing, securities, and mutual funds. Their commitment to regulatory compliance and operational transparency enhances their credibility in the competitive forex trading environment.

Is WellLink Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Futures Commission (SFC) Hong Kong Segregated Funds, Investor Compensation Scheme

Is WellLink Regulated and How Are Client Funds Protected?

WellLink is regulated by the Securities and Futures Commission (SFC) in Hong Kong, which is a reputable financial authority known for its stringent oversight of financial services. As a licensed broker for dealing in futures contracts, WellLink adheres to the regulatory framework established by the SFC, ensuring that client funds are protected through measures such as segregated accounts and participation in an investor compensation scheme. This means that client assets are kept separate from the broker’s operational funds, providing an added layer of security. Additionally, WellLink has been in operation for over 20 years, reflecting its established presence in the financial market and commitment to compliance and client service.

Trading Platforms and Apps

What Trading Platforms and Apps Does WellLink Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS Two-factor authentication, multiple order types, technical indicators, market search API interface, VPS
Web Version Any device with a browser Encrypted login, price alerts, economic calendar None
Mobile App iOS, Android Biometric login, one-click trading, push notifications Demo account

WellLink offers a range of trading platforms suitable for various trader needs. The MT4/MT5 platforms are ideal for advanced users requiring comprehensive tools and functionalities, while the web version provides accessibility from any device with internet capabilities. The mobile app enhances trading flexibility, allowing users to trade securely on the go with features like biometric logins and real-time alerts.

All platforms emphasize secure logins and fast order execution, ensuring traders can efficiently manage their activities. WellLink’s support for mobile trading and advanced market search tools further enhances the overall trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-3 business days No platform fee, 0.5% for third-party banks Min 100, Max 15k/day EUR, GBP
GrabPay Instant No platform fee, 1% charge for amounts over 1k Min 50, Max 5k/day SGD, MYR
SPEI Transfer Instant No fees Min 200, Max 20k/day MXN
Bitcoin Instant No platform fee, 0.1% network fee Min 0.01 BTC, Max 2 BTC/day BTC

Minimum Deposit

WellLink requires a minimum deposit of $50 to open an account. This amount may vary depending on the payment method chosen; for instance, cryptocurrency deposits have a minimum of 0.01 BTC, while e-wallet deposits have a minimum of $10. Additionally, specific account types may have different requirements.

How to Withdraw

To withdraw funds from your WellLink account, follow these steps:

  1. Log in to your WellLink account.
  2. Navigate to the ‘Withdraw’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the limits.
  5. Confirm your withdrawal request and review any applicable fees.
  6. Submit your request and wait for confirmation of processing.

Customer Support

WellLink Customer Support Overview

Support Channels

WellLink offers multiple contact methods to ensure efficient support for their customers. Clients can reach out via:

  • Email: For any inquiries or issues, customers can email the support team at cs@wlsec.com.
  • Live Chat: Instant assistance is available through the live chat feature on the WellLink website.
  • Telephone: Clients can contact customer support at +852 3150 7728 (Hong Kong) or +86 755 8206 0899 (Mainland China).
  • Social Media: Support is also accessible through WellLink’s official Facebook page.

Service Availability

WellLink provides customer support from Monday to Friday, 9 AM to 5 AM the following day, excluding weekends and public holidays. This allows customers to receive help during most business hours. Additionally, multilingual support is available, catering to clients who speak English and Chinese.

Additional Resources

WellLink also offers educational resources to assist traders, including:

  • Video tutorials on using the trading platform.
  • Webinars covering various trading strategies and market analysis.
  • Regular updates and market analysis to keep clients informed.
  • Trading signals to help users make informed decisions.

Frequently Asked Questions

Yes, WellLink is regulated by the Securities and Futures Commission (SFC) in Hong Kong. This regulation ensures that WellLink adheres to strict standards for financial practices, providing clients with a level of security and compliance in their trading activities. It also involves regular audits and oversight to protect client funds and ensure fair trading practices.

WellLink offers various trading conditions, including a clear fee structure for different financial instruments. For example, the brokerage commission for US-listed securities is US$0.0099 per share, with a minimum order fee of US$1.99. Futures service charges and other fees vary based on the type of instrument being traded. For detailed information on commissions and fees, clients can visit the WellLink website.

WellLink takes client fund security seriously by maintaining robust operational practices aligned with SFC regulations. Client funds are kept in segregated accounts separate from the company’s operational funds. This ensures that client investments are safeguarded and can be accessed without interference in the event of company insolvency.

WellLink offers multiple customer support channels, including phone support, email, and live chat. Customer service is available Monday to Friday from 9 am to 5 am the following day (excluding weekends and public holidays). Clients can also reach out via their official Facebook page for additional assistance.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.