VNDIRECT Logo

VNDIRECT

Vietnam 5-10 years
Trusted
1.69
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Diverse range of trading instruments including Forex, Stocks, and Cryptocurrencies
  • Multiple trading platforms: DBOARD, iVND, Protrade, and Bankgate
  • 24/7 customer support available
  • Account types catering to beginners, professionals, and corporations
  • Demo account option for practice trading

Cons

  • No regulatory oversight from recognized authorities
  • High-risk trading environment due to lack of investor protection
  • Limited information available on trading fees
  • Absence of advanced educational resources
  • Potentially limited recourse in disputes or fraud cases

Basic Information

Company Name
VNDIRECT
Registered Region
Vietnam
Established Period
5-10 years
Company Service Email Address
Contact Number
+841900545409

User Reviews

Nguyen Minh
Hanoi

I have been using VNDIRECT for a while now, and I appreciate the variety of trading platforms they offer. The DBOARD platform is particularly user-friendly. Their customer support is also quite responsive, making it easy to get assistance when needed.

Tran Thi Lan
Ho Chi Minh City

VNDIRECT has been a great experience for me. The execution speed on their platforms is impressive, and I love the range of financial services available. I especially enjoy their mobile app, iVND, which makes trading on the go a breeze.

Le Van Hai
Da Nang

While I like the variety of instruments available at VNDIRECT, I have faced issues with withdrawals. It took longer than expected to process my request, which was frustrating. I hope they can improve their withdrawal process.

Pham Quoc Duy
Nha Trang

I had a very disappointing experience with VNDIRECT. Their customer support was not helpful when I encountered issues. Additionally, the lack of regulation makes me feel uneasy about trading with them. I won’t be using their services again.

VNDIRECT Overview

VNDIRECT Securities Joint Stock Company, founded in 2018, is based in Vietnam and operates within the financial services sector. As an unregulated broker, VNDIRECT provides a variety of investment services, including asset management and investment advisory services, securities trading, and brokerage services. The firm has been operating for a period of 5 to 10 years, with a focus on catering to the diverse needs of its clients in the region.

VNDIRECT offers a range of trading platforms such as DBOARD, iVND, Protrade, and Bankgate, which support various trading instruments. The broker provides customer support that is available 24/7, ensuring that clients have access to assistance whenever needed. While VNDIRECT distinguishes itself with a wide array of financial services and multiple trading platform options, it is essential for potential traders to consider the lack of regulatory oversight when evaluating this broker for their trading activities.

Is VNDIRECT Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
No regulation Vietnam No investor protection measures

Is VNDIRECT Regulated and How Are Client Funds Protected?

VNDIRECT Securities Joint Stock Company is not regulated by any recognized financial authority. This lack of regulation poses significant risks for traders, as there are no established investor protection mechanisms in place. Clients may face challenges such as limited recourse in cases of disputes or potential fraud, making trading with VNDIRECT a higher-risk endeavor. It is advisable for potential clients to consider these factors seriously when evaluating their options for investment.

Trading Platforms and Apps

What Trading Platforms and Apps Does VNDIRECT Offer for Traders?

Platform Device Support Key Features Additional Services
DBOARD Web (Windows, macOS) Secure login, multiple order types, price alerts Demo account available
iVND Mobile (iOS, Android) Two-factor authentication, symbol lookup, push notifications VPS service
Protrade Web (Windows, macOS) Encryption, one-click trading, technical indicators API interface
Bankgate Mobile (iOS, Android) Secure login, market alerts, economic calendar None specified

VNDIRECT offers a variety of trading platforms designed to meet the needs of different traders. The DBOARD platform is suitable for desktop users, providing a comprehensive web-based trading experience with essential features like secure login and multiple order types. The iVND mobile app facilitates trading on the go, ensuring secure access and real-time notifications. Protrade serves web-based traders with advanced tools and quick execution, while Bankgate caters to mobile users with market alerts and an economic calendar. Overall, VNDIRECT supports efficient mobile trading, secure login methods, and a range of features that enhance user experience and trading efficacy.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 1-3 business days No platform fee Min 100, Max 50k/day VND, USD
E-wallet Instant 1.5% charge Min 50, Max 20k/day VND
Credit/Debit Card Instant No platform fee Min 100, Max 30k/day VND, USD

Minimum Deposit

VNDIRECT requires a minimum deposit of 100 VND or equivalent in other base currencies. This minimum may vary based on the payment method used, ensuring accessibility for different types of accounts.

How to Withdraw

  1. Log in to your VNDIRECT account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method.
  4. Enter the amount you wish to withdraw, ensuring it meets the limits.
  5. Confirm your withdrawal request and follow any additional prompts.
  6. Check your email for confirmation and tracking details.

Customer Support

VNDIRECT Customer Support Overview

Support Channels

VNDIRECT offers various customer support channels to assist clients effectively. These include:

  • Email: Clients can reach out via email for inquiries and support at ICG@vndirect.com.vn.
  • Live Chat: Instant support is available through the live chat feature on their website.
  • Telephone: Customers can contact the support team directly at +84 1900 5454 09 for immediate assistance.
  • Social Media: VNDIRECT is active on social media, providing updates and support through platforms like Facebook and LinkedIn.

Service Availability

VNDIRECT provides customer service that is available 24/7, ensuring clients can receive help at any time. The support team is equipped to assist in multiple languages, enhancing accessibility for a diverse clientele.

Frequently Asked Questions

No, VNDIRECT Securities Joint Stock Company is not regulated by any recognized financial authority. This lack of regulation poses significant risks for traders, as there are no established investor protection mechanisms in place.

VNDIRECT offers a diverse array of trading instruments, including Forex, Commodities, Indices, Stocks, and Cryptocurrencies, catering to various trader preferences and strategies.

Clients can reach VNDIRECT’s customer support via email at ICG@vndirect.com.vn, through live chat on their website, or by calling +84 1900 5454 09. Their customer service is available 24/7.

VNDIRECT requires a minimum deposit of 100 VND or equivalent in other base currencies. This minimum may vary based on the payment method used.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.