VIDEFOREX Logo

VIDEFOREX

Marshall Islands 5-10 years
Trusted
1.57
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Variety of trading instruments including forex, CFDs, and cryptocurrencies
  • User-friendly proprietary trading platform
  • 24/7 multilingual customer support
  • Guaranteed withdrawals processed within 1 hour
  • Flexible account types tailored for different trader experience levels

Cons

  • Not regulated by any recognized financial authority
  • High trading fees with variable spreads
  • No support for popular trading platforms like MetaTrader
  • Limited educational resources for beginners
  • Withdrawal fees for certain payment methods

Basic Information

Company Name
VIDEFOREX
Registered Region
Marshall Islands
Established Period
5-10 years
Company Service Email Address
N/A
Contact Number
+18299476393
Company Website

User Reviews

Adam Newman
New York, USA

My trade completed in just one hour. I urgently needed money and feared delays, but Videforex delivered on their promise with my trade completed quickly. They swiftly refunded a substantial amount within 22 minutes, easing a stressful situation. Despite their website needing improvement, I trust them due to excellent customer service and fast withdrawals. Their reliability in providing quick access to my funds gives me peace of mind.

Steve Phillips
London, UK

As a full-time day trader, Videforex’s real-time price feeds are invaluable. During major news events, their prices remain stable, ensuring no lag or order slips. This reliability allows me to profit from rapid market fluctuations without worrying about technical issues. Though I hope for advanced charting features, their dependable execution supports confident trading in volatile conditions.

Deborah R.
Los Angeles, USA

Videforex is a terrible platform to invest in. I was making profits for weeks, but when I needed to withdraw my money to pay bills, they kept denying my requests. Depositing money is easy, but withdrawing is a nightmare. I’ve been burned by them, and I regret ever trusting them. Stay away from this platform.

Christopher Johnson
Moscow, Russia

I had a frustrating experience with Videforex. My withdrawal requests were repeatedly delayed, and customer support was not helpful in resolving the issues. Despite the initial ease of trading, the inability to access my funds has left me feeling distrustful of this broker. I’m advising others to think twice before engaging with them.

VIDEFOREX Overview

VIDEFOREX is a forex broker established between 5 to 10 years ago, with its headquarters located in the Marshall Islands. The broker operates under the full company name INVOLVA CORP, and while it has been active in the trading industry, it is important to note that it lacks regulatory oversight from recognized financial authorities. This absence of regulation can be a significant factor for traders considering their options in the forex market.

The broker offers a variety of trading options, including forex and CFDs, making it suitable for a range of traders. With a user-friendly proprietary trading platform, clients can access numerous assets and benefit from features designed to enhance the trading experience. Customer support is available around the clock, which adds to the overall service quality. However, potential clients should be aware of the risks associated with trading with an unregulated broker. Overall, VIDEFOREX provides a platform for traders looking to engage in forex trading while emphasizing the importance of conducting thorough research before making any commitments.

Is VIDEFOREX Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
None Marshall Islands No investor protection measures

Is VIDEFOREX Regulated and How Are Client Funds Protected?

The broker VIDEFOREX is not regulated by any recognized financial authority. This lack of regulatory oversight raises significant concerns regarding the safety of client funds. Trading with an unregulated broker like VIDEFOREX poses risks, including the absence of investor protection mechanisms and a higher potential for fraud. Clients should be aware that without regulatory oversight, there are no guarantees regarding the security of their investments or the integrity of the broker’s operations.

Trading Platforms and Apps

What Trading Platforms and Apps Does VIDEFOREX Offer for Traders?

Platform Device Support Key Features Additional Services
Proprietary Web Platform Windows, macOS Secure login, real-time market quotes, charting tools, multiple order types Demo account available, live video chat support
Mobile App iOS, Android Instant trade execution, live charts, push notifications, secure login Accessible with web account credentials, direct deposits and withdrawals

The proprietary web platform offered by VIDEFOREX is designed for ease of use, providing essential tools for both beginners and intermediate traders. The mobile app ensures that traders can stay connected with the market on-the-go, featuring secure login options and real-time alerts for immediate trading opportunities. Both platforms emphasize quick order execution and comprehensive user support, enhancing the overall trading experience.

Overall, VIDEFOREX’s trading platforms facilitate both desktop and mobile trading, ensuring that users can access their accounts securely and efficiently. While the platforms lack some advanced features found in other trading systems, they provide the necessary tools for effective trading operations.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min $250, Max $10,000 USD, EUR
Credit/Debit Card Instant No platform fee, 2.5% processing fee Min $250, Max $5,000 USD, EUR
E-wallet (e.g., Skrill, Neteller) Instant No platform fee, 1.5% e-wallet charge Min $250, Max $20,000 USD, EUR

Minimum Deposit

VIDEFOREX requires a minimum deposit of $250 to open an account. This amount is consistent across all account types, regardless of the payment method used for the initial deposit.

How to Withdraw

To withdraw funds from your VIDEFOREX account, follow these steps:

  1. Log into your VIDEFOREX account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, adhering to the limits set by the broker.
  5. Confirm the withdrawal request and wait for the processing time to complete.

Customer Support

VIDEFOREX Customer Support Overview

Support Channels

VIDEFOREX offers multiple support channels to assist clients effectively. Traders can reach out for help through the following methods:

  • Email: Clients can send inquiries to support@videforex.com for assistance with non-urgent matters.
  • Live Chat: A unique feature of VIDEFOREX is its live video chat support, allowing traders to interact directly with support representatives for immediate help.
  • Telephone: Support is available via phone in multiple languages, ensuring that clients can speak to a representative directly. Phone numbers include English: +1-829-9476393, Russian: +7-499-7033774, Chinese: 3-395-0396, Thai: 02-21345671, Singapore: 965-65425142, Australia: 61-8-5550-7288.
  • Ticket System: Registered users can submit tickets for more complex inquiries, which may require detailed documentation.

Service Availability

VIDEFOREX provides 24/7 customer support, which includes live chat and telephone assistance. Email support is also available around the clock, with typical response times within 24 hours. Multilingual support is offered, including languages such as English and Russian, ensuring a wide range of clients can receive help in their preferred language.

Frequently Asked Questions

No, VIDEFOREX is not regulated by any recognized financial authority, which raises significant concerns regarding the safety of client funds. Traders should be aware of the risks associated with trading with an unregulated broker.

VIDEFOREX offers three types of trading accounts: Bronze, Silver, and Gold. Each account type is tailored to different experience levels, with varying minimum deposit requirements and unique benefits such as deposit bonuses and dedicated support.

VIDEFOREX does not have regulatory oversight, which means there are no investor protection measures in place. Traders should be cautious and conduct thorough research before committing funds to an unregulated broker. The broker processes withdrawal requests within 1 hour, but security verification is required for all withdrawals.

VIDEFOREX provides 24/7 customer support through various channels, including email, live video chat, and telephone assistance in multiple languages. Traders can also submit tickets for more complex inquiries.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.