Value Partners Group Logo

Value Partners Group

Hong Kong Above 20 years
Trusted
7.41
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by the SFC in Hong Kong
  • Over 20 years of operational history
  • Diverse investment products including funds and ETFs
  • Access to MetaTrader 4 and 5 platforms
  • Multiple customer support channels including social media

Cons

  • Not regulated in major jurisdictions like the US
  • Limited trading instruments (primarily futures)
  • No demo account offered
  • High minimum investment amounts
  • Poor customer reviews regarding withdrawal issues

Basic Information

Company Name
Value Partners Group
Registered Region
Hong Kong
Established Period
Above 20 years
Company Service Email Address
Contact Number
+85228809263

User Reviews

John Smith
Hong Kong

I had high hopes for Value Partners Group, but my experience has been frustrating. I attempted to withdraw my funds several times, but the process was incredibly slow and unresponsive. Customer support was not helpful at all, often taking days to respond. I expected more from a regulated broker.

Alice Wong
Singapore

Value Partners Group offers a solid trading platform with decent execution speeds. I appreciate the variety of investment options available. Customer service was responsive when I had questions, although I did encounter a minor delay in my last withdrawal. Overall, a good experience so far.

Michael Chen
Taipei

I was misled by the promises of Value Partners Group. After investing a significant amount, I faced issues with logging into my account and couldn’t access my funds. When I reached out for support, they were unhelpful and dismissive. I feel cheated and would not recommend this broker.

Sarah Lee
Hong Kong

I’ve been using Value Partners Group for a few months now, and I am very satisfied with my experience. The platform is user-friendly, and I love the fast execution of trades. Customer support has been very helpful, addressing my queries promptly. I would definitely recommend them to both new and experienced traders.

Value Partners Group Overview

Value Partners Group, established in 2004 and headquartered in Hong Kong, is a regulated forex broker that offers a range of trading services under the oversight of the Securities and Futures Commission (SFC) of Hong Kong. The broker operates with the license numbers AFJ002 and ABN759, ensuring compliance with local financial regulations. This regulatory status enhances its credibility and assures clients of a certain level of operational integrity and security in their trading activities.

Is Value Partners Group Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Futures Commission (SFC) Hong Kong Segregated Funds, Investor Compensation Scheme

Is Value Partners Group Regulated and How Are Client Funds Protected?

Value Partners Group is regulated by the Securities and Futures Commission (SFC) in Hong Kong, ensuring a higher level of safety compared to unregulated brokers. Client funds are protected through mechanisms such as segregated accounts that keep client money separate from the company’s operating funds, and participation in an Investor Compensation Scheme that provides additional safety for investors. This regulatory oversight indicates that Value Partners Group adheres to strict compliance requirements, contributing to a safer trading environment. However, while regulation adds a layer of trust, it is essential for clients to remain aware of inherent investment risks that cannot be entirely eliminated.

Trading Platforms and Apps

What Trading Platforms and Apps Does Value Partners Group Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android Login security (2FA), multiple order types, technical indicators Demo accounts, VPS
MT5 Windows, macOS, iOS, Android Login security (2FA), advanced charting tools, economic calendar Demo accounts, VPS, API interfaces
Web Version Any device with a web browser Login security (encryption), symbol lookup, price alerts Demo accounts
Mobile App iOS, Android Biometric login, one-click trading, push notifications API interfaces

Value Partners Group offers a range of trading platforms to accommodate diverse trading preferences. MT4 is particularly advantageous for traders seeking a straightforward interface with essential trading tools, while MT5 caters to advanced traders with its enhanced features and multi-asset capabilities. The web version provides flexibility for traders on the go, while the mobile app ensures convenient access to trading with secure login options and real-time alerts. Overall, the platforms support secure logins, fast order execution, and efficient market search tools, enhancing the overall trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-2 business days No platform fee, 0.5% for international transfers Min 100, Max 25,000 EUR
GrabPay Instant No fees Min 50, Max 5,000 SGD
SPEI Instant No fees Min 200, Max 30,000 MXN
Bank Wire 3-5 business days 1% fee, waived for deposits over $10,000 Min 500, Max 50,000 USD
Credit/Debit Card Instant No platform fee, 2% processing fee Min 100, Max 15,000 GBP

Minimum Deposit

Value Partners Group requires a minimum deposit of $100 to open an account. This amount may vary based on the chosen payment method, with specific options like GrabPay allowing lower minimums of $50, and bank wire transfers requiring a minimum of $500. Additionally, certain account types may have different minimum deposit requirements.

How to Withdraw

To withdraw funds from your Value Partners Group account, follow these steps:

  1. Log into your Value Partners Group account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it adheres to the limits set for your chosen method.
  5. Confirm your withdrawal request and review any associated fees.
  6. Submit your request; processing times will vary by method.

Customer Support

Value Partners Group Customer Support Overview

Support Channels

Value Partners Group provides a variety of contact methods to ensure customers receive the help they need. Clients can reach out via:

  • Email: For detailed inquiries, customers can email the support team at vpl@vp.com.hk.
  • Live Chat: The website features a live chat option for immediate assistance during business hours.
  • Telephone: Customers can call +852 2880 9263 for direct support.
  • Social Media: Engage with the team on platforms like WeChat, Facebook, YouTube, and LinkedIn for updates and support.

Service Availability

Value Partners Group offers customer support 24 hours a day, five days a week (24/5), ensuring that assistance is available at multiple times to accommodate clients in different time zones. The support team is multilingual, providing services in English, Chinese Simplified, and Chinese Traditional.

Additional Resources

To enhance the trading experience, Value Partners Group offers various educational resources, including:

  • Video tutorials
  • Webinars on market trends and trading strategies
  • Comprehensive market analysis
  • Trading signals to assist in decision-making

With a commitment to excellent customer service, Value Partners Group aims to provide efficient support to its clients, helping them navigate their trading journey successfully.

Frequently Asked Questions

Yes, Value Partners Group is regulated by the Securities and Futures Commission (SFC) in Hong Kong. This means that we adhere to strict regulatory standards and practices aimed at protecting investor interests, ensuring transparency, and maintaining fair trading practices. This regulation helps to mitigate risks associated with trading and provides clients with a level of assurance regarding the security of their funds.

Value Partners Group offers competitive trading conditions including a variety of account types, access to advanced trading platforms such as MT4 and MT5, and a range of investment options including futures contracts. We focus on providing clients with an optimal trading experience through features like low spreads, fast execution speeds, and a user-friendly interface.

Client funds at Value Partners Group are held in segregated accounts with reputable banks, ensuring that they are kept separate from the company’s operational funds. Additionally, we implement robust security measures, including encryption and regular audits, to protect sensitive information and secure transactions. This helps to provide our clients with peace of mind regarding the safety of their investments.

Value Partners Group offers a variety of customer support options to assist clients. You can reach us via phone at +852 2880 9263, email at vpl@vp.com.hk, or through our social media platforms including WeChat, Facebook, YouTube, and LinkedIn. Our team is dedicated to providing timely and effective support to address any inquiries or concerns you may have.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.