Valbury Logo

Valbury

Indonesia 10-15 years
Trusted
5.06
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Bappebti and member of Jakarta Futures Exchange (JFX)
  • Diverse range of trading instruments including forex, commodities, indices, stocks, and cryptocurrencies
  • Access to proprietary trading platform with advanced analytical tools
  • 24/7 customer support available through multiple channels
  • Competitive trading conditions with low spreads and high leverage options

Cons

  • Lack of negative balance protection for traders
  • High minimum deposit requirement of 50,000 IDR
  • Withdrawal fees may apply, impacting profitability
  • No demo account available for practice before real trading
  • Limited educational resources for novice traders

Basic Information

Company Name
Valbury
Registered Region
Indonesia
Established Period
10-15 years
Company Service Email Address
N/A
Contact Number
N/A

User Reviews

Wardi
Jakarta

Valbury has proven to be a reliable broker for my trading needs. The platform is user-friendly, and I appreciate the advanced analytical tools available. Customer service is excellent, always ready to assist. However, I wish there were more educational resources available for beginners. Overall, a trusted broker with a solid reputation.

Tamerty
Surabaya

I am very satisfied with Valbury! The trading app runs smoothly and is easy to navigate. I have experienced fast deposit and withdrawal processes. The range of trading instruments is impressive, and I find the market news and analysis helpful. Highly recommend for both new and experienced traders.

Pisi Nj
Bandung

Unfortunately, my experience with Valbury has been disappointing. The support team is very slow to respond, and I’ve had to wait several days for answers to my inquiries. This has made trading quite stressful for me. I hope they improve their customer support in the future.

Fx Adil
Medan

I had a negative experience with Valbury. After attempting to withdraw my funds, I faced numerous issues and delays. Customer service was unresponsive, and I felt stuck. I would not recommend this broker based on my experience. It’s frustrating to deal with such withdrawal problems.

Valbury Overview

Valbury, officially known as PT Valbury Asia Futures, is a prominent forex broker based in Indonesia, with an operational history spanning 10 to 15 years. The company is registered and regulated by the Indonesian regulatory body Bappebti, ensuring compliance within the local financial framework. This regulation is vital for traders seeking a trustworthy and secure trading environment. Valbury’s commitment to providing quality brokerage services is evident through its established presence in the region, catering to a diverse range of trading needs.

Valbury offers a variety of trading instruments, primarily focusing on forex, which allows traders to engage in the dynamic foreign exchange market. The broker provides access to a proprietary trading platform, equipped with various analytical tools and features designed to enhance trading efficiency. Customer support is available 24/7, ensuring that clients receive assistance whenever needed. Valbury stands out for its competitive trading conditions, making it an attractive option for traders at all levels, from beginners to experienced professionals.

Is Valbury Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Badan Pengawas Perdagangan Berjangka Komoditi (Bappebti) Indonesia Segregated Funds
Jakarta Futures Exchange (JFX) Indonesia Segregated Funds

Is Valbury Regulated and How Are Client Funds Protected?

Valbury, officially known as PT Valbury Asia Futures, is regulated by the Indonesian regulatory body Bappebti, which ensures compliance with local financial standards. This regulation is crucial for traders looking for a legitimate and trusted broker. Additionally, Valbury is a member of the Jakarta Futures Exchange (JFX), further enhancing its regulatory oversight.

To protect client funds, Valbury employs measures such as segregating client accounts from the firm’s operational funds. This practice ensures that client money is safeguarded and used solely for trading activities. However, it is important to note that while these measures provide a degree of safety, the absence of negative balance protection may expose traders to risks during volatile market conditions. Overall, Valbury is considered a legitimate broker within Indonesia, offering a regulated trading environment for its clients.

Trading Platforms and Apps

What Trading Platforms and Apps Does Valbury Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android Secure login, market search, multiple order types, technical indicators Demo accounts, trading signals
Valbury Mobile App iOS, Android Secure login, price alerts, one-click trading, market news Demo accounts, live chat support
Valbury Web Version Browser-based Secure login, symbol lookup, customizable layouts, economic calendar API interfaces, demo accounts

Valbury offers a range of trading platforms to accommodate different trader preferences. The MetaTrader 4 platform is ideal for those seeking advanced trading features and comprehensive market analysis tools. The Valbury Mobile App provides convenience for traders on the go, allowing for quick execution and real-time alerts. The web version offers flexibility for traders who prefer not to download software, ensuring accessibility across various devices. Each platform is designed to facilitate secure trading with efficient logins and a variety of support services, including demo accounts and trading signals, enhancing the overall trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfers 3–5 days No platform fee Min 50, Max 20k/day IDR, USD
E-Wallets (e.g., OVO, GoPay) Instant 1.5% charge Min 50, Max 15k/day IDR
Credit/Debit Cards 1–3 days No platform fee Min 100, Max 10k/day IDR, USD

Minimum Deposit

Valbury requires a minimum deposit of 50,000 IDR to open an account. This requirement is consistent across all payment methods and account types, ensuring accessibility for traders at various levels.

How to Withdraw

To withdraw funds from your Valbury account, follow these steps:

  1. Log in to your Valbury account.
  2. Navigate to the withdrawal section of the platform.
  3. Select your preferred withdrawal method.
  4. Enter the amount you wish to withdraw.
  5. Confirm your transaction details and submit your withdrawal request.
  6. Check your email for confirmation and wait for processing.

Customer Support

Valbury Customer Support Overview

Support Channels

Valbury provides multiple contact methods to ensure customer support is readily accessible. Traders can reach out via:

  • Email: Customers can send inquiries to cso@valbury.co.id for general support or to helpdesk@valbury.co.id for specific assistance.
  • Live Chat: Available through the Valbury website, offering instant help to clients.
  • Telephone: Clients can call the support team at (021) 255 33 777 for immediate assistance.
  • Social Media: Valbury is present on various social platforms, allowing customers to connect easily.

Service Availability

Valbury’s customer support operates 24/7, ensuring assistance is available at any time. Furthermore, the support team is multilingual, catering to a diverse clientele and enhancing the overall customer experience.

Additional Resources

Valbury provides various educational resources, including video tutorials and market analysis, which can help customers enhance their trading skills and stay informed about market trends.

Frequently Asked Questions

Valbury is regulated by the Indonesian regulatory body Bappebti and is a member of the Jakarta Futures Exchange (JFX). To protect client funds, Valbury employs measures such as segregating client accounts from its operational funds, ensuring that client money is safeguarded for trading activities.

Valbury offers a diverse range of trading instruments, including forex, commodities (such as gold and oil), indices (like S&P 500 and NASDAQ), stocks (from the US and UK), and cryptocurrencies (including BTC and ETH). This variety helps meet the needs of traders at different experience levels.

To open an account with Valbury, clients must provide personal information, employment details, and financial information. Identity verification is required, which includes submitting an ID and proof of address. Clients can also upgrade to a professional account later if their trading needs change.

Valbury offers multiple customer support channels, including email support at cso@valbury.co.id and helpdesk@valbury.co.id, live chat available on the website, telephone support at (021) 255 33 777, and a presence on various social media platforms. Customer support is available 24/7 and is multilingual to cater to a diverse clientele.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.