Upway Logo

Upway

Hong Kong 5-10 years
Trusted
7.28
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Hong Kong Gold Exchange (HK GX)
  • Diverse trading instruments: Forex, commodities, indices, stocks, cryptocurrencies
  • Trading platforms: MT4/MT5, web version, mobile app
  • Client fund protection through segregated accounts
  • Variety of account types: Standard, Rapid, One Step, Demo

Cons

  • Not regulated in major jurisdictions outside Hong Kong
  • Limited educational resources for traders
  • Potential for high withdrawal fees depending on method
  • Inactivity fees for dormant accounts
  • Reported issues with severe slippage on trades

Basic Information

Company Name
Upway
Registered Region
Hong Kong
Established Period
5-10 years
Company Service Email Address
Contact Number
+85223850868
Company Website

User Reviews

王先生
石狮市

This platform is a scam. They won’t allow withdrawals and my funds were zeroed out. Despite reaching out multiple times, I received no resolution.

千人千面
不详

I experienced severe slippage on my trades. They liquidated my silver position at a much higher price than the market, claiming it was normal. This is unacceptable.

Jinrong
不详

I find Upway reasonably good. Their quotes are competitive, and I have had quick deposits and withdrawals without any major issues.

不详
不详

Upway’s trading platform is excellent. The MT4/MT5 features are robust, and I appreciate the fast execution speeds. Overall, a solid experience.

Upway Overview

Upway is a forex broker that operates under the full name 金榮中國金融業有限公司, based in Hong Kong. Established within the last 5-10 years, Upway provides a range of trading services in the financial markets. It is registered with a unique code, 8521351041, and detailed information about the broker can be found on platforms such as WikiFX, which lists its operational details and credibility in the industry.

Is Upway Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Hong Kong Gold Exchange (HK GX) Hong Kong Client funds are held in segregated accounts to enhance safety.

Is Upway Regulated and How Are Client Funds Protected?

Upway is a forex broker regulated by the Hong Kong Gold Exchange (HK GX), holding a type AA license (license number 084). This regulatory status indicates that Upway adheres to specific operational compliance standards, which contribute to a safer trading environment for clients. The broker implements client fund protection measures, including the segregation of client funds in separate accounts, which helps mitigate risks associated with trading. By maintaining regulatory oversight, Upway enhances its credibility in the financial markets, allowing traders to engage with a level of confidence regarding the safety of their investments. Overall, Upway’s regulated status and fund protection measures position it as a legitimate choice for traders seeking a secure trading experience.

Trading Platforms and Apps

What Trading Platforms and Apps Does Upway Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android Secure login (2FA), multiple order types, market search, technical indicators Demo accounts, VPS
Web Version Any device with a browser Secure login (encryption), symbol lookup, price alerts API interface
Mobile App iOS, Android Secure login (biometrics), one-click trading, push notifications Demo accounts

Upway offers a variety of trading platforms to cater to different trader needs. The MT4 and MT5 platforms are ideal for advanced traders, providing robust tools and multiple order types for enhanced trading strategies. The web version ensures accessibility across devices, allowing for trading without the need for specific software. The mobile app facilitates convenient trading on-the-go, featuring secure login options and real-time alerts for active market engagement. Each platform is designed to support secure logins and efficient order execution, ensuring a reliable trading experience for users.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 business days No platform fee Min 50, Max 20,000 HKD, USD
Credit/Debit Card Instant No platform fee Min 50, Max 10,000 HKD, USD
E-wallets Instant 1.5% charge Min 50, Max 15,000 HKD, USD

Minimum Deposit

Upway’s minimum deposit requirement is set at 50 HKD or equivalent in other base currencies. This amount is applicable across all payment methods and account types, ensuring accessibility for traders at various levels.

How to Withdraw

  1. Log into your Upway account.
  2. Navigate to the ‘Withdrawal’ section in the account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Confirm your withdrawal request and follow any additional verification steps required.
  6. Wait for the processing time to complete, after which the funds will be transferred to your selected method.

Customer Support

Upway Customer Support Overview

Support Channels

Upway provides several contact methods to assist customers effectively. Traders can reach out via:

  • Email: Customers can email support at support@upway.shop for assistance with inquiries and issues.
  • Live Chat: A live chat option is available on the Upway website for immediate help.
  • Telephone: Upway offers call-back services for customers who prefer to discuss matters over the phone, arranged through email or chat.
  • Social Media: Upway may also provide support through various social media platforms for quick queries.

Service Availability

Upway’s customer support operates during business hours, ensuring that help is available to clients when needed. While specific hours of operation are not detailed in the reference, support is designed to be responsive and timely. Multilingual support is also available, catering to a diverse client base.

Additional Resources

To enhance the customer experience, Upway may provide educational resources such as video tutorials, webinars, and market analysis, helping traders make informed decisions and maximize their trading potential.

Frequently Asked Questions

Yes, Upway is regulated by the Hong Kong Gold Exchange (HK GX) and holds a type AA license (license number 084). Client funds are protected through segregation in separate accounts, enhancing safety and compliance within the trading environment.

Upway offers a diverse range of trading instruments including Forex, commodities like gold and oil, indices such as S&P 500 and NASDAQ, stocks from the US and UK, and cryptocurrencies such as BTC and ETH, catering to various trading strategies.

Upway provides several account types: a Standard Account for beginners with low spreads, a Rapid Account for experienced traders with faster execution speeds, a One Step Account for corporate clients with customized services, and a Demo Account for all traders to practice without financial risk.

Customers can reach Upway’s support through email at support@upway.shop, utilize the live chat feature on the website for immediate help, or request a call-back service. The support operates during business hours and offers multilingual assistance.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.