ZAIX Logo

ZAIX

Hong Kong 2-5 years
Trusted
1.47
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Diverse range of market instruments including FX, commodities, indices, and cryptocurrencies
  • Offers demo accounts for practice and learning
  • Supports multiple trading platforms, including MetaTrader 4 and a mobile app
  • Real-time price information and market news updates available
  • 24/7 customer support for user assistance

Cons

  • Not regulated by recognized financial authorities
  • Identity verification requirements for account opening
  • Potential transaction fees and deposit/withdrawal fees
  • Limited educational resources for traders
  • Risks associated with trading volatile markets

Basic Information

Company Name
ZAIX
Registered Region
Hong Kong
Established Period
2-5 years
Company Service Email Address
Contact Number
+85234279940
Company Website

User Reviews

James Smith
Hong Kong

I had high hopes for ZAIX but was disappointed with the withdrawal process. It took longer than expected, and I had to reach out multiple times for updates. Their customer support was not very helpful, which made the experience frustrating.

Emily Chen
Shanghai

ZAIX offers a great variety of trading instruments and I appreciate the demo account feature, which helped me practice before investing real money. The trading platform is user-friendly and responsive, though I wish the customer support was a bit more accessible.

Michael Johnson
Tokyo

I faced several issues when trying to open my account. The identity verification process was tedious and took too long. Additionally, I found their customer service to be lacking. I wouldn’t recommend ZAIX to anyone looking for a reliable trading platform.

Sophia Lee
Singapore

My experience with ZAIX has been largely positive. The MT4 platform is excellent for trading, and I love the real-time price updates. I was able to diversify my portfolio easily with the range of instruments available. Customer support has been helpful whenever I needed assistance.

ZAIX Overview

ZAIX is an online trading platform established in Hong Kong, operating for approximately 2-5 years. As a broker, ZAIX Ltd provides access to a variety of financial instruments, including foreign exchange (FX) trading, commodity CFDs, stock index CFDs, and cryptocurrency CFDs. However, it is important to note that ZAIX is not regulated by any recognized financial authorities, which may raise concerns regarding investor protection and oversight. This lack of regulation is a critical factor for potential traders to consider when evaluating the platform’s credibility and safety.

Is ZAIX Safe? Regulation Analysis

Regulatory Information

ZAIX is an online trading platform established in Hong Kong, operating for approximately 2-5 years. However, it is important to note that ZAIX is not regulated by any recognized financial authorities, which may raise concerns regarding investor protection and oversight. This lack of regulation is a critical factor for potential traders to consider when evaluating the platform’s credibility and safety.

Is ZAIX Regulated and How Are Client Funds Protected?

The broker is not regulated by any recognized financial authority. This raises significant concerns about the safety of client funds and the potential lack of investor protection. Trading with an unregulated broker poses risks, including limited oversight and a higher potential for fraud. Investors should proceed with caution when considering engagement with ZAIX.

Trading Platforms and Apps

What Trading Platforms and Apps Does ZAIX Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, Mac OS 2FA, market search, multiple order types, technical indicators Demo accounts
ZAIX Trader Mobile App iOS, Android Biometrics, symbol lookup, price alerts, push notifications VPS available
Web Version Browser-based (all devices) Encryption, one-click trading, economic calendar API interfaces

ZAIX offers a range of trading platforms that cater to different trader needs. The MetaTrader 4 (MT4) platform is ideal for users who prefer desktop trading, providing robust features and extensive market access. The ZAIX Trader mobile app supports trading on the go, allowing users to manage their accounts conveniently. The web version ensures accessibility from any device with internet connectivity, making it a flexible option for various trading environments. Across all platforms, secure login mechanisms and real-time alerts help enhance user experience, while the variety of tools ensures efficient trading and decision-making.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 1-3 business days No platform fee Min $100, Max $50,000 USD, HKD
Credit/Debit Card Instant 2% fee Min $50, Max $20,000 USD, HKD
Cryptocurrency Instant No platform fee Min $20, Max $10,000 BTC, ETH
e-Wallets Instant 1.5% fee Min $50, Max $15,000 USD, HKD

Minimum Deposit

ZAIX requires a minimum deposit of $50 to open a trading account. This amount is consistent across all payment methods and account types, ensuring a low barrier to entry for new traders.

How to Withdraw

  1. Log into your ZAIX account.
  2. Navigate to the ‘Withdrawal’ section.
  3. Select your preferred payment method.
  4. Enter the withdrawal amount.
  5. Submit your request and wait for confirmation.
  6. Funds will be processed according to the chosen method’s processing time.

Customer Support

ZAIX Customer Support Overview

Support Channels

ZAIX offers various support channels to assist its customers. Users can reach out via email at support@zaix.com. Additionally, they can contact the customer support team by telephone at +852 3427 9940. For quick inquiries, live chat options may also be available on the website. ZAIX is also present on social media platforms, allowing users to connect through these channels.

Service Availability

ZAIX provides customer support services 24/7, ensuring that assistance is available whenever needed. The support team is equipped to handle inquiries in multiple languages, enhancing accessibility for a diverse clientele.

Frequently Asked Questions

ZAIX is not regulated by any recognized financial authorities, which raises concerns about investor protection and oversight. Potential traders should consider this lack of regulation when evaluating the platform’s credibility and safety.

ZAIX offers a diverse range of trading instruments, including foreign exchange (FX) trading, commodity CFDs, stock index CFDs, and cryptocurrency CFDs, allowing investors to participate in various financial markets.

Since ZAIX is not regulated, the safety of client funds may be a concern. It is crucial for potential traders to assess the risks associated with trading on an unregulated platform and consider the lack of oversight in terms of fund protection.

ZAIX provides customer support through various channels, including email, telephone, and potentially live chat. Their support team is available 24/7 and can assist users with inquiries in multiple languages.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.