SunX Global Logo

SunX Global

New Zealand 5-10 years
Trusted
1.56
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Registered under Financial Service Providers Register (FSPR) in New Zealand
  • Diverse range of trading instruments including forex, commodities, indices, stocks, and cryptocurrencies
  • Access to popular trading platforms: MT4 and MT5
  • 24/6 customer support available via email
  • Minimum deposit requirement of 50 USD across all account types

Cons

  • Regulatory status exceeds norms, raising risks
  • Lack of robust fund protection measures
  • Limited educational resources for traders
  • No live chat or phone support options
  • Withdrawal processing times can be lengthy

Basic Information

Company Name
SunX Global
Registered Region
New Zealand
Established Period
5-10 years
Company Service Email Address
Contact Number
N/A

User Reviews

Alice Johnson
Auckland

I faced issues with withdrawals taking longer than expected. It was frustrating to wait several days for my funds to be processed, and customer support was not very helpful in addressing my concerns.

Michael Smith
Wellington

I’ve been trading with SunX Global for a few months now. The platform is user-friendly, and I appreciate the variety of instruments available. Customer support is responsive, which is a plus for me.

Emma Brown
Christchurch

I do not recommend SunX Global. Their regulatory status raised red flags for me, and the lack of live support options made it difficult to get help when I needed it. I regret my decision to open an account.

David Wilson
Hamilton

SunX Global has been a great experience overall! The MT4 platform is excellent for trading, and I love the access to various financial instruments. The minimum deposit is quite reasonable, allowing me to start trading without a huge investment.

SunX Global Overview

SunX Global, officially known as 中阳环球有限公司, is a forex broker established in New Zealand and has been in operation for approximately 5-10 years. The broker is registered under the Financial Service Providers Register (FSPR), although it has been noted that its regulatory status has exceeded the norms typically expected, which may imply certain risks associated with its operations. SunX Global focuses on providing its customers with trading services in a variety of financial instruments, including securities, futures, and CFDs, catering to both individual and institutional traders in the forex market.

The broker offers a range of services designed to enhance the trading experience, including access to trading platforms that support various instruments. SunX Global is committed to customer support, providing assistance 24 hours a day, six days a week. Traders can expect responsive service through various channels, including email. While the broker’s offerings may include advanced trading tools and resources, potential clients should conduct thorough research to understand the implications of its regulatory status and the specific trading conditions before engaging with the platform.

Is SunX Global Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Service Providers Register (FSPR) New Zealand Exceeded Regulation

Is SunX Global Regulated and How Are Client Funds Protected?

SunX Global is registered under the Financial Service Providers Register (FSPR) in New Zealand. However, it is important to note that its regulatory status has been described as exceeding the norms typically expected, which may imply certain risks associated with its operations. Consequently, potential clients should be aware that trading with SunX Global may not offer the same level of investor protection found with brokers regulated by recognized financial authorities. The absence of robust fund protection measures, such as segregated accounts or compensation schemes, raises concerns regarding the safety of client funds. Therefore, it is advisable for traders to exercise caution and thoroughly assess the implications of engaging with SunX Global.

Trading Platforms and Apps

What Trading Platforms and Apps Does SunX Global Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android Secure login, market search, multiple order types, price alerts, technical indicators Demo account, VPS
MT5 Windows, macOS, iOS, Android Secure login, advanced market search, one-click trading, push notifications, economic calendar Demo account, API interface
Web Version All browsers Secure login, basic market search, limited order types, price alerts Demo account
Mobile App iOS, Android Secure login, market search, price alerts, one-click trading Demo account

SunX Global provides a variety of trading platforms to cater to different trader needs. The MT4 platform is well-suited for beginners and casual traders, offering essential tools and a user-friendly interface. MT5 is designed for more advanced traders who require additional features and capabilities, such as automated trading options. The web version allows access from any browser, providing flexibility for traders on the go. Meanwhile, the mobile app ensures that traders can manage their accounts conveniently, with secure logins and real-time alerts. Overall, SunX Global’s platforms emphasize secure access, diverse functionalities, and support for various devices, enhancing the trading experience across different environments.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min 50, Max 20k/day USD, NZD
Credit/Debit Card Instant No platform fee Min 50, Max 10k/day USD, NZD
Cryptocurrency Instant No platform fee Min 50, Max 5k/day BTC, ETH
e-Wallets (e.g., Skrill, Neteller) Instant 1.5% charge Min 50, Max 10k/day USD, NZD

Minimum Deposit

SunX Global requires a minimum deposit of 50 USD for all account types. This minimum amount is consistent across various payment methods, ensuring accessibility for both new and experienced traders.

How to Withdraw

  1. Log into your SunX Global account.
  2. Navigate to the withdrawal section of the platform.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Submit your withdrawal request and wait for confirmation.
  6. Funds will be processed according to the selected payment method’s processing times.

Customer Support

SunX Global Customer Support Overview

Support Channels

SunX Global offers several methods for customers to reach their support team. The primary contact method is through email, where clients can send inquiries or request assistance at cs@sunxgroup.com. While live chat and telephone support are not explicitly mentioned, customers can still access help through email effectively.

Service Availability

Customer support is available 24 hours a day, six days a week, ensuring that traders can receive assistance whenever they need it. Multilingual support is not specified, so clients may primarily interact in English.

Additional Resources

While specific educational resources are not detailed, SunX Global may provide value-added services such as market analysis and trading signals through its platforms, aiding traders in making informed decisions.

Frequently Asked Questions

SunX Global is registered under the Financial Service Providers Register (FSPR) in New Zealand. However, it is important to understand that its regulatory status has been noted to exceed the norms typically expected, which may imply certain risks. The broker does not have robust fund protection measures, such as segregated accounts or compensation schemes, which raises concerns regarding the safety of client funds.

SunX Global provides several account types to cater to different trader needs, including Retail Accounts for beginners, Professional Accounts for experienced traders, Corporate Accounts for businesses, Islamic Accounts for those seeking swap-free options, and Demo Accounts for practice trading without risk.

Customers can reach SunX Global’s support team primarily through email at cs@sunxgroup.com. Customer support is available 24 hours a day, six days a week, to assist with inquiries or issues.

SunX Global offers a variety of trading platforms including MT4, MT5, a web version, and a mobile app. These platforms support secure logins, market searches, and various trading functionalities, catering to both beginner and advanced traders.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.