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Freedom24

Cyprus 10-15 years
Trusted
4.62
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by the Cyprus Securities and Exchange Commission (CySEC)
  • Diverse range of trading instruments including stocks, ETFs, and options
  • User-friendly trading platforms including web and mobile applications
  • Access to 15 global stock exchanges
  • Investor protection through the Investor Compensation Fund up to €20,000

Cons

  • Withdrawal fees of €7 for bank transfers
  • Limited advanced trading tools available
  • No support for cryptocurrency trading
  • Complex user interface for new investors
  • Does not accept U.S. clients due to regulatory restrictions

Basic Information

Company Name
Freedom24
Registered Region
Cyprus
Established Period
10-15 years
Company Service Email Address
N/A
Contact Number
N/A
Company Website

User Reviews

David Moise
Berlin

I’ve been using Freedom24 for a few months now, and I appreciate the low prices and the range of features they offer. The platform is easy to navigate, making it suitable even for beginners like me. I’ve also found their customer support to be quite responsive whenever I’ve had questions.

Greta Buchholz
Frankfurt

Freedom24 has been a fantastic experience for me! As a new investor, I had some initial difficulties with the platform, but their customer support was quick and effective in helping me. Now that I’ve got the hang of it, the platform is straightforward and user-friendly. Highly recommend it!

Anja N.
Munich

I have to say I’m disappointed with Freedom24. While the deposit process was smooth, I faced significant issues when trying to withdraw my funds. I had to pay withdrawal fees, and the process took longer than expected. The support team was not very helpful either, which was frustrating.

Peter
Hamburg

My experience with Freedom24 has been terrible. I attempted to withdraw $2000, and it got blocked without any explanation. After multiple attempts to contact customer support, I still haven’t received a satisfactory response. I regret choosing this broker and would advise others to be cautious.

Freedom24 Overview

Freedom24 is an online broker established under the full name Freedom Finance Europe Ltd, which is based in Cyprus. The company has been operating for approximately 10 to 15 years and is regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number CIF 275/15, issued on May 20, 2015. This regulatory status underscores its commitment to providing secure trading services to its clients across Europe and beyond.

Is Freedom24 Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Cyprus Securities and Exchange Commission (CySEC) Cyprus Segregated Funds, Investor Compensation Scheme

Is Freedom24 Regulated and How Are Client Funds Protected?

Freedom24 is regulated by the Cyprus Securities and Exchange Commission (CySEC), which ensures adherence to strict guidelines designed to protect investors. This regulatory framework includes capital adequacy requirements and mandates that client funds be held in segregated accounts, separate from the broker’s operational funds. Additionally, clients benefit from the Investor Compensation Fund, which provides protection up to €20,000 in the event of the broker’s insolvency. Freedom24’s commitment to regulatory compliance and investor protection is further underscored by its operational standards, which align with EU regulations that prioritize transparency and market integrity. Consequently, clients can consider Freedom24 a legit and regulated broker, providing them with a safe trading environment.

Trading Platforms and Apps

What Trading Platforms and Apps Does Freedom24 Offer for Traders?

Platform Device Support Key Features Additional Services
Web Platform Windows, macOS Secure login, market and pending orders, multiple order types, real-time quotes Demo accounts, market analytics
Mobile App iOS, Android Real-time tracking, push notifications, quick order execution Portfolio management tools
MT5 Windows, macOS Advanced charting, algorithmic trading, customizable interface API access for automated trading

The web platform offers a robust trading experience with access to various market orders and real-time quotes, making it a solid choice for desktop users. The mobile app provides traders with the flexibility to monitor and execute trades on the go, ensuring they stay connected to the markets anytime. MT5 is designed for traders seeking advanced functionalities, including algorithmic trading and comprehensive analytical tools. All platforms emphasize secure logins and efficient order execution, supporting various trading strategies.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days €7 for withdrawals Min €50, Max €20,000/day EUR, USD
Credit/Debit Card Instant No platform fees Min €50, Max €20,000/day EUR, USD
E-wallets (e.g., Skrill, Neteller) Instant 1.5% e-wallet charge Min €50, Max €20,000/day EUR, USD

Minimum Deposit

Freedom24 requires a minimum deposit of €50 to open an account. This minimum deposit amount applies uniformly across different payment methods and account types, ensuring accessibility for all users.

How to Withdraw

  1. Log in to your Freedom24 trading account.
  2. Navigate to the ‘Withdraw Funds’ section in your account settings.
  3. Select your preferred withdrawal method (e.g., bank transfer, credit/debit card, e-wallet).
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Confirm your withdrawal request and follow any additional verification steps, if prompted.
  6. Monitor your account for updates regarding the processing of your withdrawal.

Customer Support

Freedom24 Customer Support Overview

Support Channels

Freedom24 offers multiple contact methods for customer support, ensuring users can easily get the help they need. The primary support channels include:

  • Email: Users can reach out for assistance by sending an email to info@freedomfinance.eu.
  • Live Chat: Immediate responses can be obtained through the live chat feature on the Freedom24 website.
  • Telephone: Customers can contact support via phone; the contact number is +357 2525 7785.
  • Social Media: Support is also available through various social media platforms, enhancing accessibility for clients.

Service Availability

The customer support service at Freedom24 operates during standard business hours, providing assistance 24/5. Multilingual support is available, with staff capable of communicating in English, which caters to a diverse client base.

Frequently Asked Questions

Yes, Freedom24 is regulated by the Cyprus Securities and Exchange Commission (CySEC), which mandates strict adherence to guidelines designed to protect investors. Client funds are held in segregated accounts, separate from the broker’s operational funds, ensuring they remain safe. Additionally, clients benefit from the Investor Compensation Fund, which provides protection up to €20,000 in the event of the broker’s insolvency.

Freedom24 offers a diverse range of trading instruments, including Forex pairs such as EUR/USD and GBP/JPY, commodities like gold and crude oil, major stock indices such as the S&P 500 and DAX, individual stocks from markets like the US and UK, and cryptocurrencies including Bitcoin and Ethereum. This variety supports various trading styles and investment goals.

Freedom24 provides several account types to cater to different trading needs, including the All Inclusive Account with no monthly fees, Smart Account for casual investors, Fix Account for frequent traders with fixed monthly fees, and Super Account tailored for professional traders. Each account type has its own transaction costs, and users should also be aware of additional fees such as withdrawal charges and commissions on trades.

Freedom24 offers multiple support channels for customer assistance. You can reach them via email at info@freedomfinance.eu, utilize the live chat feature on their website for immediate responses, or call them at +357 2525 7785. Additionally, support is available through social media platforms, ensuring that clients can easily get help when needed.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.