FlowBank Logo

FlowBank

Switzerland 5-10 years
Trusted
1.52
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Swiss Financial Market Supervisory Authority (FINMA)
  • Diverse range of trading instruments including forex, stocks, commodities, and cryptocurrencies
  • Trading platforms: MetaTrader 4, MetaTrader 5, and FlowBank WebTrader
  • Competitive pricing with low spreads and no commission on Swiss stocks
  • Multilingual customer support available six days a week

Cons

  • New broker with limited operating history
  • Quarterly custody fees regardless of trading activity
  • Limited educational resources compared to industry leaders
  • Mobile trading platforms lack advanced features
  • Inactivity fees may apply to dormant accounts

Basic Information

Company Name
FlowBank
Registered Region
Switzerland
Established Period
5-10 years
Company Service Email Address
Contact Number
+410228886000
Company Website

User Reviews

Anna Müller
Zurich

My experience with FlowBank has been frustrating. I faced significant delays in my withdrawal process, which left me feeling anxious about my funds. Customer support was also unhelpful and slow to respond to my inquiries. I expected better from a regulated institution.

Markus Schmid
Geneva

While FlowBank offers a decent range of trading instruments, I found their platform to be quite complicated. Additionally, I encountered issues with account verification that took longer than expected, which was disappointing. Overall, I feel they need to improve their user experience.

Sophie Dupont
Lausanne

I have enjoyed trading with FlowBank. The platform is user-friendly, and I appreciate the variety of instruments available. Customer support has been responsive, which has made my trading experience smoother. However, I think they could enhance their educational resources for beginners.

Luca Rossi
Bern

FlowBank has exceeded my expectations! The trading platforms are excellent, especially MetaTrader 5, which I find very efficient. I also love the low spreads and competitive pricing. The customer service is outstanding, always ready to assist me promptly. Highly recommend!

FlowBank Overview

FlowBank, established in Switzerland in 2020, operates under the regulatory supervision of the Swiss Financial Market Supervisory Authority (FINMA). With a commitment to transparency and reliability, FlowBank has positioned itself as a trustworthy broker in the competitive financial landscape. The firm is dedicated to making investing accessible to a wider audience, leveraging its Swiss banking heritage to offer a secure and efficient trading environment for its clients.

FlowBank provides a diverse range of trading instruments, including forex, stocks, commodities, and cryptocurrencies, catering to various trading strategies and preferences. The broker offers several trading platforms, including MetaTrader 4 and MetaTrader 5, known for their robust functionalities and user-friendly interfaces. In addition to competitive pricing and low spreads, FlowBank emphasizes customer support, with multilingual assistance available six days a week, ensuring that traders receive timely and effective help. This combination of innovative technology and commitment to client satisfaction sets FlowBank apart in the world of forex trading.

Is FlowBank Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Swiss Financial Market Supervisory Authority (FINMA) Switzerland Segregated Funds

Is FlowBank Regulated and How Are Client Funds Protected?

FlowBank is regulated by the Swiss Financial Market Supervisory Authority (FINMA), ensuring that it adheres to stringent regulatory standards. This regulatory oversight is crucial for maintaining a secure and transparent trading environment. To protect client funds, FlowBank employs the practice of segregating client accounts, which means that client money is kept separate from the company’s operational funds. This structure is designed to safeguard traders’ capital, ensuring that their assets are only used for trading activities. By maintaining compliance with regulatory requirements and implementing robust security measures, FlowBank demonstrates its commitment to providing a safe trading experience for its clients.

Trading Platforms and Apps

What Trading Platforms and Apps Does FlowBank Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android 2FA, symbol lookup, multiple order types, price alerts, technical indicators Demo account, VPS
MetaTrader 5 (MT5) Windows, macOS, iOS, Android 2FA, symbol lookup, multiple order types, price alerts, economic calendar Demo account, VPS
FlowBank WebTrader Web-based (any device with internet) SSL encryption, customizable dashboards, one-click trading, market alerts Demo account

The trading platforms offered by FlowBank cater to a range of user needs. MetaTrader 4 (MT4) is ideal for beginners and supports automated trading, while MetaTrader 5 (MT5) includes advanced features for experienced traders. The FlowBank WebTrader provides a user-friendly interface accessible from any device, allowing for efficient trading on-the-go. All platforms emphasize secure logins, fast order execution, and real-time market alerts, ensuring traders have the tools they need to operate effectively in the financial markets.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 business days No platform fee Min 50 CHF, Max 20,000 CHF/day CHF, EUR
Credit/Debit Card Instant No platform fee Min 50 CHF, Max 5,000 CHF/transaction CHF, EUR
e-Wallets (e.g., PayPal) Instant 1.5% fee Min 50 CHF, Max 10,000 CHF/transaction CHF, EUR

Minimum Deposit

FlowBank requires a minimum deposit of 50 CHF to open a Standard Account. This minimum deposit applies to all payment methods. For the Platinum Account, a minimum balance of 100,000 CHF is required.

How to Withdraw

  1. Log in to your FlowBank account.
  2. Navigate to the ‘Withdrawal’ section in the account dashboard.
  3. Choose your preferred payment method.
  4. Enter the amount you wish to withdraw, adhering to the limits set.
  5. Confirm your withdrawal request.
  6. You will receive a confirmation of your withdrawal and can track its status in the dashboard.

Customer Support

FlowBank Customer Support Overview

Support Channels

FlowBank provides comprehensive customer support through various channels to ensure clients receive the help they need. Customers can contact support via:

  • Email: Direct assistance can be reached at support@flowbank.com.
  • Telephone: Clients can call the support line at +41 (0) 22 888 66 00 for immediate assistance.
  • Live Chat: Available on the FlowBank website for real-time support.
  • Social Media: FlowBank maintains an active presence on platforms like Facebook, Twitter, and LinkedIn for additional support and updates.

Service Availability

FlowBank’s customer service operates 24 hours a day, six days a week, providing timely support to clients. Multilingual support is offered, with assistance available in English, French, and German, ensuring that a diverse range of clients can communicate effectively.

Frequently Asked Questions

FlowBank is regulated by the Swiss Financial Market Supervisory Authority (FINMA), which ensures adherence to strict regulatory standards. Client funds are protected through the practice of segregating accounts, meaning that client money is kept separate from the company’s operational funds. This structure is designed to safeguard traders’ capital and maintain a secure trading environment.

FlowBank offers a diverse range of trading instruments, including forex, stocks, commodities, indices, and cryptocurrencies. This extensive selection allows traders to explore various trading strategies and preferences, catering to both beginners and experienced traders.

If you face issues with account verification, it is recommended to reach out to FlowBank’s customer support. They provide assistance via email, telephone, and live chat. The support team can guide you through the verification process to resolve any complications you may encounter.

FlowBank offers comprehensive customer support through multiple channels, including email, telephone, and live chat. The customer service operates six days a week and provides multilingual support in English, French, and German, ensuring effective communication for a diverse client base.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.