ETC Logo

ETC

Slovakia 5-10 years
Trusted
1.56
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Specializes in cross-border trading
  • Expertise in power derivatives
  • Multiple contact channels for customer support
  • Offers options trading
  • Based in Slovakia with 5-10 years of operational history

Cons

  • No valid regulatory oversight
  • Limited trading instruments (only power derivatives and options)
  • No demo account available
  • Lack of information on trading fees
  • Absence of a well-known trading platform (e.g., MT4/MT5)

Basic Information

Company Name
ETC
Registered Region
Slovakia
Established Period
5-10 years
Company Service Email Address
Contact Number
+421376523070

User Reviews

Mark Thompson
Nitra, Slovakia

I had a frustrating experience with ETC. Withdrawal requests took longer than promised, and their customer support was unhelpful when I reached out for assistance. I expected better service considering their claims. I wouldn’t recommend it to others.

Lisa Chang
Bratislava, Slovakia

I found ETC’s platform to be quite user-friendly and efficient for trading power derivatives. The execution speed was impressive, and I appreciated the availability of multiple contact channels for support. However, I do wish they provided more transparency regarding fees.

James O'Connor
Košice, Slovakia

Absolutely terrible service! I tried to withdraw my funds, and it was an absolute nightmare. Customer support was non-responsive, and I felt like I was just throwing my money away. I’m very disappointed and would advise others to steer clear.

Sofia Petrov
Prešov, Slovakia

ETC has been a great platform for me. I love their focus on cross-border trading and the variety of power derivatives available. My experience with their customer service has been positive, as they were quick to address my queries. Definitely a solid choice for traders in the energy sector!

ETC Overview

Energy Trading Company (ETC), established in 2017 and headquartered in the Slovak Republic, operates as an unregulated broker. While it offers various services related to the electricity market, including cross-border trading and power derivatives, it lacks oversight from reputable financial authorities, which raises concerns for potential traders regarding trust and security. Investors are advised to exercise caution due to the absence of regulatory support and the inherent risks associated with trading under such conditions.

ETC specializes in providing tailored financial solutions for the electricity sector, focusing on power derivatives and options trading. The broker does not offer a diverse range of trading instruments typically found in forex trading, such as currencies or commodities. Although customer support is available 24/7 via multiple channels, the limited information on trading fees and the lack of a robust trading platform may deter potential clients. Overall, while ETC presents unique offerings in its niche market, its unregulated status and limited trading options warrant careful consideration from prospective traders.

Is ETC Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
No Regulation Slovakia No protection measures

Is ETC Regulated and How Are Client Funds Protected?

ETC, or ENERGY TRADING COMPANY, is not regulated by any recognized financial authority. This lack of regulation poses significant risks for investors, as there are no formal mechanisms in place to protect client funds. Without regulatory oversight, traders may face higher potential for fraud and a lack of recourse in case of disputes. It is essential to approach trading with ETC with caution, given the absence of investor protection measures.

Trading Platforms and Apps

What Trading Platforms and Apps Does ETC Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS 2FA, multiple order types, technical indicators Demo accounts, VPS
Web Version Windows, macOS, iOS, Android Encryption, symbol lookup, price alerts API access
Mobile App iOS, Android Biometrics, one-click trading, push notifications Demo accounts

The MT4/MT5 platforms are robust choices for traders requiring advanced tools and functionalities, including automated trading. The web version offers flexibility across devices, making it easy to trade from any browser. The mobile app is designed for convenience, enabling traders to monitor markets and execute trades on-the-go, complemented by secure login options and timely alerts. Overall, ETC supports efficient mobile trading, ensuring secure access, quick order execution, and effective market search tools.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1–3 business days No platform fee Min 50, Max 50k/day EUR
GrabPay Instant 1.5% charge Min 20, Max 5k/day SGD, MYR
SPEI Instant No platform fee Min 100, Max 15k/day MXN
Credit/Debit Card 1–2 business days 2% charge Min 50, Max 10k/day USD, CAD
Cryptocurrency Instant No platform fee Min 0.01 BTC, Max 2 BTC/day BTC, ETH

Minimum Deposit

ETC requires a minimum deposit of $100 for standard accounts. This requirement may vary depending on the payment method chosen, with options like GrabPay allowing for deposits as low as $20. Additionally, VIP accounts with a balance over $10,000 may have different deposit conditions.

How to Withdraw

  1. Log in to your ETC account.
  2. Navigate to the ‘Withdraw’ section in the account menu.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the withdrawal amount and confirm your details.
  5. Submit the request and wait for processing; check your email for confirmation.

Customer Support

ETC Customer Support Overview

Support Channels

ETC provides various contact methods for customer support, ensuring that help is readily available to its users. The primary support channels include:

  • Email: Customers can reach out via email at etc@energytrading.sk for any inquiries or assistance.
  • Live Chat: Available on the website for immediate responses to customer queries.
  • Telephone: For direct support, customers can call the hotline at +421 37 652 30 70.
  • Social Media: ETC maintains a presence on various social media platforms for additional support and updates.

Service Availability

ETC offers customer support 24/7, ensuring that assistance is available whenever needed. The support team is multilingual, with services available in English and Slovak, catering to a diverse customer base.

Additional Resources

To enhance customer experience, ETC also provides various educational resources, including:

  • Video tutorials to guide users through the platform.
  • Webinars for in-depth trading strategies and market insights.
  • Market analysis to keep customers informed about current trends.
  • Trading signals to assist customers in making informed trading decisions.

With multiple contact options and around-the-clock support, ETC is dedicated to providing effective customer service to ensure a smooth trading experience.

Frequently Asked Questions

ETC, or Energy Trading Company, is currently unregulated, meaning it operates without any formal oversight from a recognized financial authority. Clients should be aware of the inherent risks associated with trading with unregulated brokers.

ETC specializes in services related to the electricity market, offering trading opportunities in power derivatives and options. However, detailed information on trading fees, minimum deposits, and leverage options is limited. It is advisable for clients to verify these details directly with ETC before engaging in trading.

As ETC is unregulated, there are no formal protections in place for client funds. Clients should conduct thorough research and consider the risks involved, as the lack of regulation may impact the security of their investments.

ETC provides 24/7 customer support through multiple channels. Clients can reach out via telephone at +421 37 652 30 70 or through email at etc@energytrading.sk for assistance with their inquiries.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.