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TorFX

Australia Above 20 years
Trusted
7.15
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Australian Securities and Investments Commission (ASIC)
  • Offers a diverse range of trading instruments including Forex, commodities, indices, stocks, and cryptocurrencies
  • Account manager support for personalized assistance
  • No transfer fees on international payments
  • Access to advanced trading tools like forward contracts and stop-loss orders

Cons

  • Exchange rate mark-up on all transactions
  • Only supports bank transfers, no cash or alternative payment options
  • Limited availability of exotic currencies
  • Online transfer limits require contacting account manager for larger amounts
  • No cash pickup facilities for recipients

Basic Information

Company Name
TorFX
Registered Region
Australia
Established Period
Above 20 years
Company Service Email Address
N/A
Contact Number
1800 507 480
Company Website

User Reviews

Guy
London

I’ve used TorFX multiple times for transferring money overseas, and I couldn’t be happier. The rates are excellent, and there are no transfer fees. The customer service is also outstanding; my account manager is always available to help with any questions I have. Highly recommend them!

Linda
Sydney

Overall, my experience with TorFX has been positive. The platform is user-friendly, and I’ve had no issues with my transactions. The only downside is that sometimes I have to wait a bit for withdrawals to process. But the rates are competitive, and the support team is great.

Malcolm
Melbourne

I had a frustrating experience with TorFX. My withdrawal took longer than expected, and I struggled to get timely updates from customer support. While the rates are good, the lack of communication was disappointing.

Dmitri
Brisbane

I regret using TorFX for my money transfer. The process was slow, and I faced numerous issues with my transaction. Customer support was not helpful at all, and I felt like I was given the runaround. I will not be using their services again.

TorFX Overview

TorFX is a well-established forex broker with over 20 years of experience in the industry. Founded in Australia, TorFX Pty Ltd is dedicated to providing reliable trading services and has built a strong reputation for customer satisfaction. The broker is regulated in Australia, ensuring a high level of trust and security for its clients. With a commitment to transparency and excellence, TorFX has become a notable player in the forex market.

The broker specializes in foreign exchange trading, offering competitive rates and a user-friendly platform for clients. TorFX provides a variety of trading instruments and tools designed to enhance the trading experience. Customer support is available through multiple channels, ensuring prompt assistance to traders. With a focus on delivering exceptional service and effective trading solutions, TorFX stands out in the competitive landscape of forex brokerage services.

Is TorFX Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Australian Securities and Investments Commission (ASIC) Australia Segregated Funds, Membership in Australian Financial Complaints Authority (AFCA)

Is TorFX Regulated and How Are Client Funds Protected?

TorFX is a regulated forex broker operating under the supervision of the Australian Securities and Investments Commission (ASIC), which is recognized as a reputable financial authority. This regulation ensures that TorFX adheres to strict compliance standards designed to protect clients and their funds. Client funds are secured through a system of segregated accounts, ensuring that customer money is kept separate from the broker’s operational funds. Additionally, TorFX is a member of the Australian Financial Complaints Authority (AFCA), which provides an avenue for clients to resolve disputes and enhances overall investor protection. With its long-standing presence in the industry, TorFX demonstrates a commitment to maintaining a safe trading environment for its clients.

Trading Platforms and Apps

What Trading Platforms and Apps Does TorFX Offer for Traders?

Platform Device Support Key Features Additional Services
Web Version Windows, macOS Secure login, symbol lookup, multiple order types, price alerts Demo account available
Mobile App iOS, Android Biometrics login, push notifications, one-click trading, technical indicators API interface available
Desktop Application Windows, macOS Encryption, advanced charting tools, economic calendar VPS service available

The web version of TorFX offers a robust trading experience with secure login and comprehensive market search tools, making it suitable for both novice and experienced traders. The mobile app enhances convenience, allowing traders to execute orders and receive real-time alerts on the go. The desktop application provides advanced features for in-depth analysis, while TorFX ensures secure logins and efficient order execution across all platforms, catering to various trading needs.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min 50, Max 20k/day AUD, USD
Credit/Debit Card Instant No platform fee Min 50, Max 10k/day AUD, USD
E-Wallet (e.g., PayPal) Instant 1.5% charge Min 50, Max 15k/day AUD, USD

Minimum Deposit

TorFX has a minimum deposit requirement of AUD 50 for all account types. This amount does not vary by payment method, account type, or region, ensuring consistent access for all users.

How to Withdraw

To withdraw funds from your TorFX account, follow these steps:

  1. Log into your TorFX account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method (e.g., bank transfer, credit card, e-wallet).
  4. Enter the amount you wish to withdraw, ensuring it meets the limits specified.
  5. Confirm your withdrawal request and review any applicable fees.
  6. Submit your request and wait for the processing time as indicated for your selected method.

Customer Support

TorFX Customer Support Overview

Support Channels

TorFX provides several contact methods to assist customers effectively. Clients can reach out via:

  • Email: Customers can send inquiries to TorFX’s support team for assistance with their accounts or services.
  • Live Chat: Instant support is available through the live chat feature on the website, allowing for real-time communication.
  • Telephone: Clients can contact TorFX directly by phone for immediate support on their queries.
  • Social Media: TorFX maintains a presence on various social media platforms, providing an additional channel for customer engagement and support.

Service Availability

Customer support at TorFX is available 24/5, ensuring that clients can receive help during business hours. The support team is equipped to assist clients in multiple languages, enhancing the service experience for a diverse clientele.

Additional Resources

To enhance the trading experience, TorFX offers various educational resources, including market analysis and regular updates, which help clients stay informed about market trends and trading strategies.

Frequently Asked Questions

Yes, your money is safe with TorFX. The broker operates under the regulation of the Australian Securities and Investments Commission (ASIC) and adheres to strict compliance procedures. Client funds are held in segregated accounts, ensuring they are kept separate from the broker’s operational funds. This commitment to security is further supported by TorFX’s membership in the Australian Financial Complaints Authority (AFCA), providing an additional layer of protection for clients.

TorFX offers a diverse range of trading instruments, including Forex, commodities (such as gold and oil), indices (like the S&P 500 and NASDAQ), stocks (from the US and UK), and cryptocurrencies (including BTC and ETH). This variety allows traders to implement different strategies and diversify their portfolios effectively.

Getting started with TorFX is simple. You can open an account in just a few minutes by providing your personal information online or over the phone. Once registered, you will be assigned a dedicated account manager who will guide you through the process and keep you informed about market movements. You can then initiate transfers based on the exchange rate confirmed by your account manager.

TorFX provides multiple support channels to assist clients effectively. You can reach out via email, live chat, or telephone for immediate assistance. Additionally, the customer support team is available 24/5 and is equipped to assist clients in multiple languages, ensuring a responsive and supportive experience.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.