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TOP1 GROUP

Cayman Islands 5-10 years
Trusted
1.55
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by FCA and CBI
  • Diverse trading instruments: Forex, commodities, stocks
  • Trading platforms: MetaTrader 4 and WebTrader
  • Comprehensive educational resources and market analysis
  • Competitive spreads and leverage up to 1:500

Cons

  • Unregulated status with high potential risk
  • Claims of clone license from ASIC
  • Limited educational resources available
  • Unspecific withdrawal processing information
  • High spreads and severe slippage reported

Basic Information

Company Name
TOP1 GROUP
Registered Region
Cayman Islands
Established Period
5-10 years
Company Service Email Address
Contact Number
+61261720053

User Reviews

Bhavin Chauhan
Mumbai

This broker is a scam. They do not allow profitable withdrawals and block accounts without explanation. I lost my entire investment because they wouldn’t let me cash out. Avoid at all costs!

Shahril Nuzul
Kuala Lumpur

Had issues with withdrawals that took too long to process. Customer support was not helpful and seemed uninterested in resolving my problems. I’m switching brokers after this experience.

Nobuko Max
Tokyo

I’ve been using TOP1 GROUP for a few months now, and I appreciate the fast deposit and withdrawal processes. Their platform is user-friendly and allows me to trade without worrying about my funds.

Jeffrey Bowman
Toronto

TOP1 GROUP has been fantastic for me as a beginner trader. The educational resources and real-time news feed help a lot, and I’ve already seen positive results in my trading. Highly recommend!

TOP1 GROUP Overview

TOP1 GROUP is a forex broker established in 2025 and headquartered in Cambridge, United Kingdom. The company operates under a regulatory framework that ensures compliance with industry standards, providing traders with a secure trading environment. TOP1 GROUP is committed to transparency and adheres to the regulations set forth by reputable financial authorities, enhancing its credibility within the forex market.

Is TOP1 GROUP Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Australian Securities and Investments Commission (ASIC) Australia None; claims of regulation are under scrutiny
Vanuatu Financial Services Commission (VFSC) Vanuatu None; claims of regulation are disputed

Is TOP1 GROUP Regulated and How Are Client Funds Protected?

TOP1 GROUP claims to be regulated by the Australian Securities and Investments Commission (ASIC) and the Vanuatu Financial Services Commission (VFSC). However, there are significant concerns regarding the legitimacy of these claims, as the license has been flagged as suspicious. As a result, clients should be cautious when trading with this broker. Currently, there are no credible investor protection measures in place, such as an investor compensation scheme, which places client funds at a higher risk. Moreover, the broker is associated with several customer complaints regarding trading practices and potential fund mismanagement. Given this situation, potential clients are urged to exercise caution and conduct thorough research before engaging with TOP1 GROUP.

Trading Platforms and Apps

What Trading Platforms and Apps Does TOP1 GROUP Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 5 (MT5) Windows, macOS, iOS, Android Two-factor authentication, multiple order types, technical indicators, economic calendar Demo accounts, API interfaces
Web Version Any browser (PC, Tablet, Mobile) Encrypted login, symbol lookup, price alerts, push notifications No additional services
Mobile App iOS, Android Biometric login, one-click trading, price alerts Demo accounts available

TOP1 GROUP offers a range of trading platforms tailored to different trader needs. The MetaTrader 5 (MT5) platform provides advanced features and tools suitable for experienced traders, while the web version ensures accessibility through any browser, making it easy to trade from various devices. The mobile app facilitates on-the-go trading with secure login options and real-time alerts, enhancing the overall trading experience.

Each platform emphasizes security with features like two-factor authentication and encrypted logins, ensuring user data safety. With support for demo accounts, traders can practice without risk, while the availability of API interfaces provides further customization for advanced users. Overall, TOP1 GROUP’s platforms cater to both novice and seasoned traders, prioritizing accessibility, security, and efficiency.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill; some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, follow these steps:

  1. Log in to your verified account.
  2. Go to the withdrawal section.
  3. Choose your preferred payment method.
  4. Enter the amount you wish to withdraw and confirm the request.
  5. Complete any required identity verification if prompted.
  6. Track the status of your withdrawal in your dashboard.

Customer Support

TOP1 GROUP Customer Support Overview

Support Channels

TOP1 GROUP offers multiple contact methods to ensure customers receive the help they need. These include:

  • Email: You can reach out to customer support at cs@top1-groups.com for any inquiries or issues.
  • Live Chat: For immediate assistance, customers can utilize the live chat feature available on the website.
  • Telephone: Customers can contact support via phone at +61 2 61720053 for direct communication.
  • Social Media: TOP1 GROUP is also active on various social media platforms, providing another avenue for customer support and engagement.

Service Availability

TOP1 GROUP is dedicated to providing exceptional customer service, available 24/7 to assist clients from different time zones. The support team is multilingual, with services offered in English and additional languages to cater to a diverse customer base.

Additional Resources

To further support customers, TOP1 GROUP offers various educational resources, including:

  • Video tutorials on using the trading platform.
  • Webinars covering trading strategies and market insights.
  • Market analysis to help traders make informed decisions.
  • Trading signals to assist clients in optimizing their trades.

With a commitment to excellent support and a wealth of resources, TOP1 GROUP ensures that customers have access to the help they need at every step of their trading journey.

Frequently Asked Questions

TOP1 GROUP operates under the regulatory oversight of the Australian Securities and Investments Commission (ASIC) and the Vanuatu Financial Services Commission (VFSC). While it is important to note that TOP1 GROUP itself is not fully regulated, its subsidiaries are subject to these regulations, which aim to protect client funds and ensure fair trading practices.

TOP1 GROUP offers competitive trading conditions including low spreads and access to a variety of financial instruments such as forex, indices, commodities, and cryptocurrencies. Clients can trade using the MetaTrader 5 (MT5) platform, which provides advanced analysis tools and features suitable for both novice and experienced traders.

Client funds at TOP1 GROUP are held in segregated accounts to ensure they are protected and separate from the company’s operational funds. Furthermore, the company processes withdrawal requests promptly, typically ensuring that funds are credited to clients’ accounts on the same day during service hours.

TOP1 GROUP provides 24/7 customer support through various channels including online chat and email. Clients can reach out to the support team for assistance with any trading or account-related inquiries, ensuring a responsive and supportive trading experience.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.