Tokai Tokyo Securities Logo

Tokai Tokyo Securities

Japan 15-20 years
Trusted
8.07
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Japan’s Financial Services Agency (FSA)
  • Diverse product offerings including domestic stocks and bonds
  • Established trading app for Japanese stock transactions
  • Long operational history of over 15 years
  • Multiple payment options including ATM transactions

Cons

  • Limited trading instruments (no commodities, indices, or cryptocurrencies)
  • No support for popular trading platforms like MT4 or MT5
  • Lack of detailed information on account types and conditions
  • Mixed user reviews regarding customer support responsiveness
  • Traditional deposit and withdrawal methods, lacking digital payment options

Basic Information

Company Name
Tokai Tokyo Securities
Registered Region
Japan
Established Period
15-20 years
Company Service Email Address
N/A
Contact Number
+810525271111

User Reviews

Kenji Sato
Tokyo

I faced significant issues with the withdrawal process. It took longer than expected, and the customer support was not helpful at all. I had to wait several days for a response, which was frustrating. I expected better service, especially given their reputation.

Yuki Tanaka
Osaka

I’ve been using Tokai Tokyo Securities for over a year now, and I’ve had a great experience. The trading platform is user-friendly, and the execution speed is impressive. I appreciate the variety of products available, particularly the domestic stocks. Their customer service has always been responsive when I had questions.

Akira Yamamoto
Nagoya

Horrible experience! I tried to open an account but was asked for an upfront fee that I wasn’t comfortable with. I felt it was a red flag and decided against proceeding. I wouldn’t recommend this broker to anyone.

Mika Fujimoto
Kyoto

Overall, my experience with Tokai Tokyo has been pretty positive. The app is intuitive and easy to navigate, which is a big plus for me. There were some minor delays in customer support, but they eventually resolved my issues. I would recommend them, but just be patient with their support.

Tokai Tokyo Securities Overview

Founded in 2009 and headquartered in Chūō, Tokyo, Tokai Tokyo Securities is a reputable Japanese broker regulated by the Financial Services Agency (FSA) of Japan, holding regulatory license number 東海財務局長(金商)第140号. The broker emerged from the merger of Tokyo Securities and Tokai Maruman Securities, establishing itself as a key player in the domestic financial market. With over 15 years of experience, Tokai Tokyo Securities is committed to maintaining high standards of compliance and investor protection, thereby enhancing its credibility in the forex trading community.

Is Tokai Tokyo Securities Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Agency (FSA) Japan Segregated Funds, Investor Compensation Scheme

Is Tokai Tokyo Securities Regulated and How Are Client Funds Protected?

Tokai Tokyo Securities is a regulated broker authorized by the Financial Services Agency (FSA) in Japan, holding regulatory license number 東海財務局長(金商)第140号. This regulation is critical as it ensures that the broker adheres to strict standards governing client funds and operational practices. Client funds are protected through the use of segregated accounts, which keep customer funds separate from the broker’s operational funds, and through participation in an investor compensation scheme that offers additional protection in case of broker insolvency. While Tokai Tokyo Securities provides a range of investment options, including domestic stocks and bonds, it has faced past administrative actions by the FSA, which indicates the importance of due diligence for potential clients. Overall, Tokai Tokyo Securities is considered a legit and regulated entity, providing a safe trading environment for its clients.

Trading Platforms and Apps

What Trading Platforms and Apps Does Tokai Tokyo Securities Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS Multi-order types, 2FA, technical indicators, market search Demo accounts, VPS
Web Version All major browsers Encryption, price alerts, symbol lookup No
Mobile App iOS, Android Biometric login, push notifications, one-click trading No

The MT4/MT5 platforms cater to advanced traders with a range of tools, while the web version is accessible across devices, offering essential trading features securely. The mobile app enhances convenience, allowing traders to manage accounts and receive alerts on the go. Tokai Tokyo Securities emphasizes secure logins, fast order execution, and efficient market search tools across all platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day JPY, USD
Tokai Tokyo Card Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10,000 JPY, Max Withdrawal: 100,000 JPY/day JPY

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements. This ensures traceable fund flows. For first-time large withdrawals (typically over 2,000 USD), users must provide identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Southeast Asian users may prefer local bank transfers, while European clients often use SEPA transfers. US users cannot use e-wallets like Skrill, and some Middle Eastern countries limit PayPal usage. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log into your account, navigate to the withdrawal section, select your payment method, and enter the amount you wish to withdraw. Ensure that your identity is verified as per the broker’s requirements to facilitate a smooth transaction.

Customer Support

Tokai Tokyo Securities Customer Support Overview

Support Channels

Tokai Tokyo Securities offers multiple contact methods to assist customers effectively. Users can reach out via:

  • Email: Customers can send inquiries through the official email address provided on their website.
  • Live Chat: Available on their website for immediate help during business hours.
  • Telephone: Direct support is accessible at +81 052-527-1111, allowing customers to speak with a representative.
  • Social Media: Tokai Tokyo maintains a presence on platforms like Twitter and YouTube for updates and customer interaction.

Service Availability

Customer support is available from 9 AM to 5 PM JST, Monday through Friday (24/5). Multilingual support is offered, with services available in Japanese and English to cater to a wider audience.

Additional Resources

Tokai Tokyo Securities provides valuable resources for its customers, including:

  • Video tutorials on trading strategies and platform usage.
  • Webinars hosted by financial experts for market insights.
  • Market analysis reports to assist with informed trading decisions.
  • Trading signals to help customers make better trading choices.

Overall, Tokai Tokyo Securities is committed to providing quality support and resources, making it easier for customers to navigate their trading experience.

Frequently Asked Questions

Yes, Tokai Tokyo Securities is regulated by the Financial Services Agency of Japan (FSA), which ensures that the broker adheres to strict compliance and operational standards aimed at protecting investors. The license number issued is 東海財務局長(金商)第140号, indicating that it operates under the supervision of a reputable regulatory authority.

Tokai Tokyo Securities primarily focuses on domestic stocks, bonds, and investment trusts rather than leveraged forex products. The broker does not provide detailed information on spreads, leverage, or minimum deposit requirements, which can be a concern for traders seeking transparency in trading conditions. It is advisable to inquire directly with the broker for specific details regarding trading terms.

Client funds at Tokai Tokyo Securities are considered secure due to the broker’s regulation by the FSA and adherence to stringent financial practices. Additionally, the broker utilizes traditional banking methods for deposits and withdrawals, which are generally reliable. However, clients should always conduct their due diligence and remain vigilant about any updates regarding the broker’s regulatory status.

Tokai Tokyo Securities offers customer support primarily through telephone and online channels. However, user feedback indicates mixed experiences regarding the responsiveness of their support team. Customers are encouraged to reach out directly via the provided contact number (+81 052-527-1111) for inquiries, and it may be beneficial to explore alternative communication methods if immediate assistance is required.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.