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Tachibana

Japan 15-20 years
Trusted
8.11
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Japan’s Financial Services Agency (FSA)
  • Diverse investment products: stocks, derivatives, and funds
  • Trading platforms: Tachibana Trade Rich and mobile trading app
  • Long operational history of 15-20 years
  • Promotional bonuses for new account holders

Cons

  • Not regulated by major authorities outside Japan
  • Limited trading instruments (no Forex, commodities, or cryptocurrencies)
  • Complex fee structure for trading
  • No support for popular trading platforms like MetaTrader
  • Language limitation (services primarily in Japanese)

Basic Information

Company Name
Tachibana
Registered Region
Japan
Established Period
15-20 years
Company Service Email Address
N/A
Contact Number
+81336697213
Company Website

User Reviews

Sato Tanaka
Tokyo

I had a terrible experience with Tachibana. The withdrawal process took an eternity, and when I reached out to customer support, they were unhelpful and dismissive. I won’t be using their services again.

Akira Yamamoto
Osaka

While the platform offers a variety of investment products, my main issue was with their customer service. It took too long to get a response regarding my account issues, and I felt left in the dark.

Hana Suzuki
Kyoto

Tachibana’s trading platform is user-friendly and offers a good range of products. I’ve had quick execution speeds on my trades, which I appreciate. However, the fees can be a bit confusing at times.

Ryo Nishida
Fukuoka

I’ve been trading with Tachibana for over a year now, and I have nothing but positive things to say. The customer service has always been responsive, and I love the mobile trading app. Highly recommend it to anyone looking to invest!

Tachibana Overview

Tachibana, established in 2008 and headquartered in Tokyo, Japan, is a regulated forex broker overseen by the Financial Services Agency (FSA) under license number 関東財務局長(金商)第110号. This regulatory status underscores its commitment to compliance and client protection, making it a credible choice for traders looking for a trustworthy platform in the forex market. With over 15 years of experience, Tachibana has built a reputation for reliability and integrity in the financial services sector.

Is Tachibana Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Agency (FSA) Japan Segregated Funds, Investor Compensation Scheme

Is Tachibana Regulated and How Are Client Funds Protected?

Tachibana is a regulated broker under the supervision of Japan’s Financial Services Agency (FSA), holding a valid license number: 関東財務局長(金商)第110号. This regulatory status provides a level of assurance regarding the safety and legality of its operations. Client funds are protected through several mechanisms, including the requirement to maintain segregated accounts, ensuring that client funds are kept separate from the broker’s operational funds. Additionally, Tachibana may participate in investor compensation schemes, offering further protection in case of insolvency. Overall, the broker’s regulatory oversight contributes to a safe trading environment for investors.

Trading Platforms and Apps

What Trading Platforms and Apps Does Tachibana Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS 2FA, symbol lookup, multiple order types, price alerts, technical indicators Demo accounts, VPS
Web Version Windows, macOS Encryption, symbol lookup, one-click trading, push notifications, economic calendar Demo accounts
Mobile App iOS, Android Biometrics, symbol lookup, one-click trading, price alerts, push notifications API interfaces

Tachibana offers a range of trading platforms to cater to different trader needs. The MT4/MT5 platforms are ideal for advanced users looking for comprehensive tools and functionalities. The web version provides a flexible option for users who prefer browser-based trading, while the mobile app ensures that traders can manage their accounts and receive real-time alerts on the go. All platforms emphasize secure login methods and efficient market search tools, contributing to a streamlined trading experience.

Overall, Tachibana’s platforms support mobile trading, fast order execution, and robust security measures, making it suitable for both novice and experienced traders.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-3 business days No platform fee, 0.5% for third-party Min 100, Max 50k/day EUR
GrabPay Instant No fees Min 20, Max 5k/day SGD
SPEI Instant No platform fee, 1% for local banks Min 200, Max 10k/day MXN
Bank Transfer (International) 3-5 business days $25 flat fee Min 500, Max 100k/day USD, GBP
Alipay Instant No fees for deposits Min 50, Max 3k/day CNY

Minimum Deposit

Tachibana requires a minimum deposit of $100 to open a trading account. This amount may vary based on the selected payment method and account type, with some methods allowing for lower deposits, such as GrabPay, which has a minimum of $20.

How to Withdraw

To withdraw funds from your Tachibana account, follow these steps:

  1. Log in to your Tachibana account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the options available.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Confirm your withdrawal request and review any applicable fees.
  6. Submit the request, and you will receive a confirmation of your withdrawal.
  7. Funds will be processed according to the selected method’s timeframe.

Customer Support

Tachibana Customer Support Overview

Support Channels

Tachibana offers various support channels to assist customers effectively. These include:

  • Email: Customers can reach out via email at info@t-stockhouse.jp for any inquiries or support needs.
  • Live Chat: For immediate assistance, Tachibana provides a live chat feature on their website, enabling customers to get quick help.
  • Telephone: Customers can contact Tachibana by phone at +81 3-3669-7213 for direct support.
  • Social Media: Tachibana is active on various social media platforms, providing additional avenues for customers to reach out for help.

Service Availability

Tachibana’s customer support operates 24/5, ensuring that assistance is available during business hours throughout the week. Additionally, they provide multilingual support in Japanese and English, catering to a diverse customer base.

Additional Resources

To enhance customer experience, Tachibana offers a variety of educational resources:

  • Video Tutorials: Customers can access a library of video tutorials covering different aspects of trading and platform usage.
  • Webinars: Regular webinars are conducted to provide insights into market trends and trading strategies.
  • Market Analysis: Tachibana provides in-depth market analysis to assist customers in making informed trading decisions.
  • Trading Signals: Subscribers can receive trading signals to help them navigate the market effectively.

Frequently Asked Questions

Yes, Tachibana is regulated by the Financial Services Agency (FSA) in Japan, which ensures that it adheres to strict compliance and operational standards. This regulation provides a layer of security for your investments, as the FSA monitors the company’s practices to protect investors and maintain market integrity.

Tachibana provides a variety of trading conditions depending on the type of account and investment product. While it offers competitive handling fees for stock trading, margin trading can be fee-free for standard transactions. The handling fees for specific products, such as Nikkei 225 futures, start from 247 yen (including tax). It is advisable to review the specific conditions for each product on their official website.

Tachibana takes fund security seriously by implementing robust security protocols, including segregating client funds from company funds and utilizing advanced encryption technologies. Additionally, as a regulated entity by the FSA, it is required to adhere to strict financial regulations that further protect clients’ investments.

Tachibana offers a user-friendly experience across its trading platforms, including the Tachibana Trade Rich and the Tachibana Stock Trading App. These platforms are designed to cater to various user preferences, featuring easy navigation, comprehensive trading tools, and mobile compatibility to facilitate trading on the go.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.