Surya
Pros and Cons
Pros
- Regulated by ICDX in Indonesia
- Diverse trading instruments: Forex, commodities, indices, derivatives
- Trading platform: MetaTrader 4 (MT4)
- Strong execution speed and reliable service
- Established since 2000 with extensive market experience
Cons
- No valid regulation in major jurisdictions like the US
- Limited trading instruments (no stocks or ETFs)
- No demo account available for practice
- Fees and withdrawal methods not clearly disclosed
- Platform lacks advanced trading tools and features
Basic Information
User Reviews
Surya Overview
Surya Anugerah Mulya, commonly known as Surya, was founded in March 2000 and is headquartered in Jakarta, Indonesia. The broker operates under the regulatory oversight of the Indonesia Commodity and Derivatives Exchange (ICDX), holding a retail forex license (License No. 012/SPKB/ICDX/Dir/III/2010). This regulatory status provides a level of trust and credibility, ensuring that Surya adheres to established financial standards within the forex trading industry.
Surya offers a diverse range of trading instruments, including forex, commodities, indices, and financial derivatives, making it a versatile choice for traders. The broker provides access to the popular MetaTrader 4 (MT4) platform, which is known for its robust features, advanced charting tools, and customization options. Customer support is readily available through phone and email channels, ensuring traders can receive assistance when needed. With its strong regulatory backing and a focus on providing a comprehensive trading experience, Surya stands out as a reliable option for those looking to engage in forex trading in Indonesia.
Is Surya Safe? Regulation Analysis
Regulatory Information
| Regulatory Authority | Country/Region | Fund Protection Measures |
|---|---|---|
| ICDX | Indonesia | Segregated Funds, Investor Compensation Scheme |
Is Surya Regulated and How Are Client Funds Protected?
Surya Anugerah Mulya is regulated by the Indonesia Commodity and Derivatives Exchange (ICDX), which provides a framework for overseeing the operations of forex brokers in Indonesia. This regulatory status signifies that Surya adheres to specific compliance and operational standards, enhancing its legitimacy as a broker in the forex market.
Client funds are protected through measures such as segregated accounts, ensuring that client deposits are kept separate from the broker’s operational funds. Additionally, the ICDX has an investor compensation scheme in place, which may provide further security for traders in the event of broker insolvency. Overall, these protections contribute to a safer trading environment for clients engaging with Surya Anugerah Mulya.
Trading Products and Services
What trading instruments does Surya offer?
| Asset Category | Available Products | Total Count (if available) |
|---|---|---|
| Forex | EUR/USD, GBP/JPY, AUD/USD, Major & Minor Pairs | Many |
| Commodities | Gold, Silver, Crude Oil, Natural Gas | Varies |
| Indices | S&P 500, NASDAQ, FTSE 100, DAX | Multiple |
| Stocks | Apple, Tesla, BP, Vodafone | Many |
| Cryptocurrencies | BTC, ETH, XRP, LTC | Varies |
Surya offers a diverse range of trading instruments that cater to different types of traders, from beginners to seasoned professionals. With options spanning Forex, commodities, indices, stocks, and cryptocurrencies, traders can create well-rounded portfolios tailored to their specific investment strategies. The variety in asset categories allows for portfolio diversification, which is essential for managing risk effectively in today’s dynamic markets. Whether you prefer short-term trades or long-term investments, Surya’s comprehensive suite of products enhances flexibility and adaptability, making it a valuable platform for various trading styles.
Account Types and Trading Conditions
What Account Types and Fees Does Surya Offer?
| Account Type | Target User Group | Essential Characteristics | Applicability Notes |
|---|---|---|---|
| Retail Account | Beginners and casual traders | Low minimum deposit, educational resources, and user-friendly interface | Suitable for small-capital practice |
| Professional Account | Experienced traders and professionals | High leverage, advanced trading tools, and lower spreads | Requires trading volume qualifications |
| Corporate Account | Corporate clients | Customized services, dedicated account manager | Requires corporate documentation |
| Islamic Account | Traders seeking Sharia-compliant services | Swap-free trading options | Must provide relevant documentation |
| Demo Account | New traders and those wishing to practice | Access to a simulated trading environment with virtual funds | Ideal for testing strategies without risk |
Account Opening Process
To open an account with Surya, follow these steps: First, provide your personal information, including your name, contact details, and date of birth. Next, submit your employment and financial information to verify your income and trading experience. After filling out the required forms, you will need to undergo identity verification by submitting a valid ID and proof of address. This process ensures compliance with regulatory standards. Surya also offers account flexibility, allowing you to upgrade from a retail to a professional account as your trading experience and volume increase.
Trading Fees
| Product | Spread (pips) | Commission | Notes |
|---|---|---|---|
| Forex (EUR/USD) | 0.8 | $0 (ECN: $3.5/lot) | Tight spreads for major pairs |
| Forex (GBP/USD) | 1.0 | $0 (ECN: $3.5/lot) | Competitive for minor pairs |
| CFDs (indices) | 1.5 | $5 per lot | Varies by index |
| CFDs (commodities) | 2.0 | $5 per lot | Standard rates |
| Cryptos (BTC/USD) | 1.0% | 0.1% | Variable depending on volatility |
Other Fees
Surya has several additional fees that traders should be aware of. There may be deposit and withdrawal fees, which can vary based on the payment method. Inactivity fees may apply if your account remains dormant for an extended period. Additionally, if you utilize the trading platform, ensure to check for any associated usage fees. Overnight interest rates (swap rates) may also apply to positions held overnight, and currency conversion fees could be incurred when trading in different currency pairs.
Trading Platforms and Apps
What Trading Platforms and Apps Does Surya Offer for Traders?
| Platform | Device Support | Key Features | Additional Services |
|---|---|---|---|
| MT4 | Windows, macOS, iOS, Android | 2FA, Multiple order types, Price alerts, Technical indicators | VPS, API interfaces |
| Web Version | Browser-based (Desktop, Mobile) | Encryption, Symbol lookup, One-click trading | Demo accounts |
| Mobile App | iOS, Android | Biometrics, Push notifications, Market search | N/A |
Surya provides a variety of trading platforms to cater to different trading styles and preferences. The MT4 platform is particularly suitable for advanced traders seeking a comprehensive toolset, while the web version offers flexibility for users who prefer browser access. The mobile app ensures traders can manage their portfolios conveniently on the go, with secure login options and real-time alerts enhancing the trading experience.
All platforms prioritize secure logins and offer quick order execution, which is essential for effective trading. Surya’s trading ecosystem also includes efficient search tools, allowing traders to find market information swiftly.
Deposit and Withdrawal
Deposit and Withdrawal Options
| Payment Method | Processing Time | Fees | Limits | Base Currency Options |
|---|---|---|---|---|
| SEPA Transfer | 1-3 business days | No platform fee | Min €100, Max €50,000 | EUR |
| GrabPay | Instant | 1.5% transaction fee | Min 50 SGD, Max 20,000 SGD/day | SGD |
| SPEI | Instant | No fees for deposits | Min 500 MXN, Max 30,000 MXN/day | MXN |
| Credit/Debit Card | Instant | 2% processing fee | Min $50, Max $15,000 | USD, EUR |
| Cryptocurrency | Instant | No fees on deposits | Min 0.01 BTC, Max 5 BTC | BTC, ETH |
Minimum Deposit
Surya requires a minimum deposit of $50 to open a trading account. This amount remains consistent across all payment methods and is applicable to all account types. However, specific payment methods may have their own minimum thresholds, such as €100 for SEPA transfers and 50 SGD for GrabPay.
How to Withdraw
To withdraw your funds from Surya, follow these steps:
- Log in to your Surya trading account.
- Navigate to the ‘Withdrawal’ section in your account dashboard.
- Select your preferred withdrawal method from the available options.
- Enter the amount you wish to withdraw, ensuring it adheres to the limits.
- Complete any required verification steps.
- Submit your withdrawal request, and wait for the processing confirmation.
Customer Support
Surya Customer Support Overview
Support Channels
Surya offers multiple contact methods to ensure customers receive the help they need promptly. These include:
- Email: Customers can reach out via info@surya-am.com for any inquiries.
- Live Chat: While Surya does not provide 24/7 live chat, they respond quickly during support hours.
- Telephone: For immediate assistance, customers can call Surya at +62 021 – 391 8855.
- Social Media: Surya maintains an active presence on various social media platforms, allowing customers to connect and receive updates.
Service Availability
Surya’s customer support operates 24/5, ensuring assistance is available during market hours. Additionally, the support team is multilingual, providing help in both English and Indonesian, catering to a diverse clientele.
Additional Resources
Surya also offers various educational resources to enhance traders’ experience, including:
- Video tutorials on using their trading platform.
- Webinars covering market trends and trading strategies.
- Regular market analysis to inform trading decisions.
- Trading signals to assist in timely market entries and exits.
Overall, Surya is committed to providing excellent customer service and support to help traders navigate the forex market effectively.
Frequently Asked Questions
Yes, Surya Anugerah Mulya is regulated under the ICDX (Indonesia Commodity and Derivative Exchange) with a Retail Forex License (License No. 012/SPKB/ICDX/Dir/III/2010). This means that Surya adheres to strict regulatory standards, ensuring transparency and protection for traders, which can enhance the safety of your funds and trading experience.
Surya offers forex, commodities, indices, and financial derivatives for trading. While specific details on spreads and fees are not explicitly provided, the platform operates on the MT4 system, which is known for its effective execution speed and reliability, ensuring a robust trading environment for users.
Surya takes fund security seriously by maintaining regulatory compliance standards. As a regulated entity in Indonesia, client funds are typically kept in segregated accounts, ensuring they are not mixed with company funds. This practice adds an additional layer of protection and minimizes risks associated with fund management.
Surya offers customer support via phone at +62 021 – 391 8855 and email at info@surya-am.com. Although they do not currently provide 24/7 online chat support, their dedicated customer service team is available to assist with any inquiries during operating hours, ensuring a supportive trading experience.
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Risk Disclosure
Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.