Space Markets Logo

Space Markets

South Africa 1-2 years
Trusted
4.07
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by financial authorities
  • Diverse trading instruments, including Forex and CFDs
  • Access to advanced trading platforms like MetaTrader 4
  • Comprehensive educational resources for traders
  • Competitive trading conditions with low spreads

Cons

  • Unregulated offshore broker
  • High minimum deposit requirement of $250
  • Simplistic web-based trading platform
  • High spreads starting at 3 pips
  • Blacklisted by CONSOB for scams

Basic Information

Company Name
Space Markets
Registered Region
South Africa
Established Period
1-2 years
Company Service Email Address
Contact Number
+270100355120
Company Website

User Reviews

Hammad Ali
Johannesburg, South Africa

This so-called broker is nothing but a straight-up scam. During high-impact news, they block you from opening trades. When I tried to withdraw, they kept rejecting it with excuses like ‘crypto documents needed.’ I provided everything repeatedly, but they kept coming up with new reasons. My withdrawal was supposedly executed, yet no funds hit my wallet. Their support went silent when I asked for proof. Avoid this broker at all costs.

Mandisi Vulamasango Tambekile
Cape Town, South Africa

This is actually a really good broker. The trading experience is excellent—tight spreads and fast execution. Withdrawals are processed quickly, often on the same day if requested during business hours. Plus, the platform is user-friendly. I highly recommend Space Markets for both beginners and experienced traders.

Lindiwe Nkosi
Durban, South Africa

I had high hopes for Space Markets, but my experience has been quite disappointing. While the platform is user-friendly, my withdrawal took longer than expected, and their customer support was unresponsive. I felt like I was left in the dark about my funds. I hope they can improve their support and withdrawal process.

Heinrich Muller
Pretoria, South Africa

Trading with Space Markets has been a pleasant experience overall. The account setup was straightforward, and I appreciate the fast execution and quick withdrawals. While there were a few hiccups with customer support not being as responsive as I hoped, the platform’s performance outweighs these issues. I would recommend them to others.

Space Markets Overview

Founded in March 2023, Space Markets is a forex broker headquartered in South Africa. Although it operates in a dynamic regulatory landscape, it currently lacks formal regulation from prominent authorities such as the FCA or ASIC. This young brokerage aims to provide traders with a range of forex trading options, catering to both novice and experienced investors. With a low minimum deposit requirement of R50, it positions itself as an accessible platform for participants in the forex market, making it an attractive choice for those looking to start trading with minimal capital.

Is Space Markets Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
None South Africa No investor protection mechanisms

Is Space Markets Regulated and How Are Client Funds Protected?

Space Markets is not regulated by any recognized financial authority, which raises significant concerns regarding the safety of client funds. Without regulation, there are no established investor protection mechanisms, making clients vulnerable to potential fraud and loss of funds. Trading with an unregulated broker like Space Markets can expose investors to higher risks due to the lack of oversight and accountability. It is essential for traders to be aware of these risks before engaging with the platform.

Trading Platforms and Apps

What Trading Platforms and Apps Does Space Markets Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android 2FA, multiple order types, technical indicators, economic calendar Demo accounts, VPS
Web Version All devices with internet access Encryption, symbol lookup, price alerts API interface
Mobile App iOS, Android Biometrics, one-click trading, push notifications Demo accounts

Space Markets provides a robust selection of trading platforms suited to various trader needs. The MT4/MT5 platforms offer comprehensive tools for advanced traders, including multiple order types and extensive technical analysis capabilities. The web version ensures accessibility across all devices, facilitating trading without the need for software installation. Meanwhile, the mobile app allows users to trade on-the-go with convenient login options and real-time alerts.

Security is a central focus for Space Markets, employing advanced protocols such as encryption and two-factor authentication to protect user data and transactions. Additionally, the platforms promote efficient order execution and market searches, making trading both secure and user-friendly for all experience levels.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Payment methods may vary by region; for example, Southeast Asian users may prefer GrabPay or local bank transfers, while European clients often use SEPA transfers. Some Middle Eastern countries limit PayPal, and U.S. users cannot use Skrill.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

  1. Log in to your verified Space Markets account.
  2. Go to the withdrawal section.
  3. Select your preferred withdrawal method.
  4. Enter the amount and confirm the request.
  5. Complete any necessary identity verification or AML checks.
  6. Track the status of your withdrawal in your dashboard.

Customer Support

Space Markets Customer Support Overview

Support Channels

Space Markets offers a variety of contact methods to ensure that customers receive the help they need efficiently. You can reach out to our support team through the following channels:

  • Email: Customers can send their inquiries to support@spacemarkets.io, and our team will respond promptly.
  • Live Chat: For real-time assistance, our live chat feature is available on our website, allowing you to get immediate support.
  • Telephone: You can contact our support hotline at 010 035 5120 for direct communication with our customer service representatives.
  • Social Media: Follow us on platforms like LinkedIn and Facebook to stay updated and connect with our support team.

Service Availability

Our customer support is available 24/5, ensuring that you can get the help you need throughout the trading week. We are proud to offer multilingual support in English and Afrikaans to cater to a diverse client base.

Additional Resources

In addition to our direct support services, Space Markets provides a range of educational resources to help traders improve their skills:

  • Video tutorials covering various aspects of forex trading.
  • Webinars hosted by industry experts, offering insights and strategies.
  • Regular market analysis to keep you informed about market trends.
  • Trading signals to assist you in making informed decisions.

Our commitment to exceptional customer support and extensive resources ensures that you receive the necessary assistance every step of the way.

Frequently Asked Questions

Space Markets prioritizes fund security by implementing robust security protocols, including two-factor authentication (2FA), encryption of sensitive data, and compliance with regulatory standards such as Know Your Customer (KYC) procedures. These measures protect clients’ personal and financial information and ensure safe transactions.

Space Markets offers competitive trading conditions, including maximum leverage of up to 1:500, tight spreads starting from 1.2 pips, and a variety of account types tailored to different trading strategies. Clients can trade a range of instruments, including forex, commodities, indices, and cryptocurrencies, ensuring flexibility in their trading approach.

Space Markets complies with financial regulations by adhering to strict KYC and Anti-Money Laundering (AML) policies. This includes verifying the identity of clients and monitoring transactions to prevent any illicit activities. These compliance measures not only enhance the safety of the trading environment but also build trust with clients.

If you experience any issues with the Space Markets platform, you can contact customer support via email at support@spacemarkets.io. Additionally, you can check the FAQ section on the website for common troubleshooting tips, or use the live chat option if available for immediate assistance.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.