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SHIMADAI

Japan 15-20 years
Trusted
7.98
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by the Financial Services Agency (FSA) of Japan
  • Diverse trading instruments: stocks, mutual funds, bonds, investment trusts
  • Established firm with over 15 years of operating experience
  • Robust risk control capabilities and technical support
  • Local expertise with a focus on the Japanese market

Cons

  • Limited regulatory oversight outside Japan
  • No demo accounts available for users
  • Single supported language (Japanese) on website
  • Insufficient information on trading platforms
  • Lack of cryptocurrency and commodity trading options

Basic Information

Company Name
SHIMADAI
Registered Region
Japan
Established Period
15-20 years
Company Service Email Address
N/A
Contact Number
+810764238331
Company Website

User Reviews

Akira Tanaka
Tokyo, Japan

I had high hopes for SHIMADAI, but my experience has been quite frustrating. The withdrawal process took far too long, and trying to reach customer support was a nightmare. They were unresponsive and I felt ignored. Not what I expected from a regulated firm.

Sakura Yamamoto
Osaka, Japan

Overall, my experience with SHIMADAI has been positive. The platform is user-friendly and I appreciate the variety of investment options. However, I think they could improve their educational resources for new traders. Still, the customer service was helpful when I needed assistance.

Hiroshi Watanabe
Yokohama, Japan

Absolutely disappointed. I tried to withdraw my funds multiple times, and every time there was a new excuse. Customer support is unhelpful and doesn’t seem to care about resolving issues. I would not recommend SHIMADAI to anyone looking for a reliable trading platform.

Yuki Sato
Kyoto, Japan

SHIMADAI has been great for my trading needs! The execution speed is impressive and I appreciate the variety of products available. Customer support was responsive when I had questions. I feel confident trading here and would definitely recommend it to others.

SHIMADAI Overview

Founded in 2011, SHIMADAI Securities Co., Ltd. is a Japanese forex broker regulated by the Financial Services Agency (FSA), holding a Retail Forex License (License No. 北陸財務局長(金商)第6号). Based in Toyama, Japan, SHIMADAI ensures compliance with local regulations while providing a range of trading services to its clients. The broker’s regulatory status enhances its trustworthiness and credibility within the forex trading community, making it a viable option for traders seeking a regulated environment.

Is SHIMADAI Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Agency (FSA) Japan Segregated Funds

Is SHIMADAI Regulated and How Are Client Funds Protected?

SHIMADAI is regulated by the Financial Services Agency (FSA) in Japan, holding a Retail Forex License. The FSA is a well-respected regulatory authority that oversees financial markets in Japan, ensuring that firms comply with strict rules designed to protect investors. Client funds at SHIMADAI are safeguarded through the use of segregated accounts, which means that clients’ money is kept separate from the broker’s operational funds. This measure helps to ensure that client assets are protected in the event of financial difficulties faced by the broker. Furthermore, being regulated by the FSA adds a layer of trustworthiness to SHIMADAI, making it a legit choice for investors looking to trade in a secure environment.

Trading Platforms and Apps

What Trading Platforms and Apps Does SHIMADAI Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS 2FA, multiple order types, technical indicators, symbol lookup VPS, demo accounts
Web Version Windows, macOS, Android, iOS Encryption, market alerts, push notifications API access
Mobile App Android, iOS Biometrics, one-click trading, price alerts No

The MT4/MT5 platforms are suitable for advanced traders, offering robust tools and functionalities for efficient trading. The web version provides flexibility across devices, ensuring traders can manage their accounts with real-time updates. The mobile app emphasizes convenience with secure logins and instant alert features, catering to traders on the go. Overall, SHIMADAI supports mobile trading with a focus on security, fast order execution, and efficient market search capabilities.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1–2 business days No platform fee, 0.5% bank fee Min 100, Max 50k/day EUR, USD
GrabPay Instant No fee Min 10, Max 5k/day SGD, MYR
SPEI Instant No platform fee, 1% for third-party services Min 200, Max 30k/day MXN, USD
PayPal Instant No platform fee, 2.5% transaction fee Min 50, Max 10k/day EUR, USD, GBP
Local Bank Transfer 1–3 business days No fee for deposits over $1,000 Min 50, Max 20k/day USD, CAD

Minimum Deposit

SHIMADAI requires a minimum deposit of $50 for standard accounts. This amount may vary depending on the chosen payment method, with some options like GrabPay allowing deposits as low as $10. Additionally, account types such as VIP may have different requirements based on regional regulations.

How to Withdraw

To withdraw funds from your SHIMADAI account, follow these steps:

  1. Log into your SHIMADAI account.
  2. Navigate to the ‘Withdrawal’ section in your account settings.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Confirm your withdrawal request and review any applicable fees.
  6. Submit the request and await confirmation via email.

Customer Support

SHIMADAI Customer Support Overview

Support Channels

SHIMADAI offers multiple support channels to assist customers effectively. They can be contacted via:

  • Email: Customers can reach out through the contact form on their website for assistance.
  • Live Chat: Currently, SHIMADAI does not provide a live chat option.
  • Telephone: Customers can call their support team at +81 076-423-8331 during business hours.
  • Social Media: While SHIMADAI has a presence online, direct customer support through social media is limited.

Service Availability

SHIMADAI’s customer support is available from 9:00 AM to 5:00 PM, Monday to Friday, excluding weekends and Japanese holidays. Currently, support is only offered in Japanese, which may limit accessibility for non-Japanese speakers.

Additional Resources

To enhance customer experience, SHIMADAI provides educational resources such as video tutorials and market analysis, although specific details may be limited. Customers are encouraged to explore these to improve their trading knowledge.

Frequently Asked Questions

Yes, SHIMADAI is regulated by the Financial Services Agency (FSA) in Japan and holds a Retail Forex License, ensuring compliance with local laws and regulations.

SHIMADAI offers a variety of market instruments including stocks, mutual funds, bonds, and investment trusts. However, specific details about trading conditions, such as spreads and leverage, are not extensively detailed on their website.

SHIMADAI adheres to strict regulatory standards set by the FSA, which includes measures for fund security. Clients’ funds are kept in segregated accounts to protect them from operational risks.

SHIMADAI provides customer support via phone during business hours. You can reach them at +81 076-423-8331. However, it’s important to note that support is currently only available in Japanese.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.