SFI Logo

SFI

Indonesia 2-5 years
Trusted
6.97
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by BAPPEBTI in Indonesia
  • Offers multiple trading platforms including Straits Direct and CQG Desktop
  • Diverse market instruments: Forex, commodities, futures, and options
  • Available demo account for practice trading
  • Strong focus on risk management services for clients

Cons

  • No regulation in major jurisdictions like the US
  • Limited trading instruments (no stocks or cryptocurrencies)
  • No information on account types or fee structures
  • Outdated trading platform options
  • Lack of educational resources for traders

Basic Information

Company Name
SFI
Registered Region
Indonesia
Established Period
2-5 years
Company Service Email Address
Contact Number
+622150103599
Company Website

User Reviews

James Anderson
Jakarta, Indonesia

I had a terrible experience with SFI. The withdrawal process took forever, and when I contacted customer support, they were unhelpful and didn’t provide clear answers. I felt stuck with my funds and couldn’t get any assistance. I wouldn’t recommend this broker to anyone.

Lisa Chen
Surabaya, Indonesia

While the trading platform is decent, my experience with SFI has been frustrating. Their support team is hard to reach, and I faced delays in accessing my funds. I expected better given their regulatory status. It’s quite disappointing.

Michael Tan
Bali, Indonesia

SFI has a pretty good trading platform. The speed of execution is impressive, and I appreciate the variety of commodities available for trading. However, I did encounter a minor issue with customer support, but it was resolved quickly. Overall, a solid choice for trading.

Sofia Kumar
Bandung, Indonesia

I’ve been trading with SFI for over a year now, and I’ve had a very positive experience. The platform is user-friendly, and I love the fast execution times. Their customer service is responsive and helpful whenever I have questions. Highly recommend for those looking to trade commodities!

SFI Overview

Straits Futures Indonesia (SFI) is a regulated forex broker established in Indonesia and licensed by BAPPEBTI, the country’s financial services authority, under license number 43/BAPPEBTI/09/2015. Since its inception, SFI has focused on providing a secure and compliant trading environment for its clients, ensuring adherence to local regulations while offering a wide array of trading instruments and services. The broker is headquartered in Jakarta, which positions it strategically within the Southeast Asian financial market, catering to both local and international traders seeking opportunities in forex and commodities trading.

Is SFI Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
BAPPEBTI Indonesia Segregated Funds

Is SFI Regulated and How Are Client Funds Protected?

Straits Futures Indonesia (SFI) is regulated by BAPPEBTI, the Indonesian Commodity Futures Trading Regulatory Agency, which ensures that the broker adheres to local financial laws and regulations. Client funds are protected through segregated accounts, meaning that traders’ deposits are kept separate from the company’s operational funds, reducing the risk of loss in the event of financial difficulties. Additionally, SFI provides services tailored for commodity trading, which enhances its credibility in the market. As a regulated entity, SFI must comply with strict guidelines, offering a level of investor protection that is critical for safe trading practices. Overall, SFI can be considered a legit option for traders seeking services in the Indonesian market.

Trading Platforms and Apps

What Trading Platforms and Apps Does SFI Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, symbol lookup, multiple order types, price alerts, technical indicators Demo account, VPS
MT5 Windows, macOS, iOS, Android 2FA, symbol lookup, one-click trading, price alerts, economic calendar Demo account, API interface
Web Version Any device with a web browser Encryption, symbol lookup, multiple order types, push notifications, basic charting tools Demo account
Mobile App iOS, Android Biometric login, symbol lookup, one-click trading, push notifications, basic indicators Demo account

Straits Futures Indonesia (SFI) offers multiple platforms catering to various trading needs. MT4 is suitable for users looking for a robust trading experience with advanced technical analysis tools, while MT5 serves advanced traders needing additional features like multi-asset trading and automation capabilities. The web version provides flexibility for trading from any device, and the mobile app allows for convenient trading on the go. SFI’s platforms emphasize secure logins, quick order execution, real-time alerts, and efficient market search tools, ensuring a comprehensive trading environment for all users.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-2 business days No platform fee, 0.5% for transfers under €1000 Min €100, Max €50,000 EUR, USD
GrabPay Instant No fees Min $10, Max $500/day USD, SGD
SPEI Instant No platform fee, 1% for transactions over $5,000 Min $50, Max $20,000 MXN, USD
Credit/Debit Card Instant 2.5% fee on deposits Min $20, Max $10,000 USD
Bank Wire 3-5 business days $20 per transfer Min $100, Max $100,000 USD, EUR, GBP

Minimum Deposit

SFI requires a minimum deposit of $20 for standard accounts. This amount may vary based on the payment method selected, with some options allowing deposits as low as $10. Additionally, specific account types, such as VIP accounts, may have different minimum requirements.

How to Withdraw

  1. Log in to your SFI trading account.
  2. Navigate to the ‘Withdrawal’ section in the account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it adheres to the set limits.
  5. Confirm your withdrawal request and review any applicable fees.
  6. Submit your request and wait for processing, which may take up to 5 business days for certain methods.

Customer Support

Straits Futures Indonesia Customer Support Overview

Support Channels

  • Email: Customers can reach out to Straits Futures Indonesia via email at cs@straitsfutures.id. This channel is ideal for detailed queries and assistance.
  • Live Chat: The live chat feature on the website provides real-time assistance for immediate support.
  • Telephone: For urgent matters, customers can contact the support team at +62 21 5010 3599.
  • Social Media: Straits Futures is active on various social media platforms, allowing customers to engage and seek help through these channels.

Service Availability

Straights Futures Indonesia offers customer support services from 9 AM to 5 PM WIT, Monday to Friday. Multilingual support is available in both Indonesian and English, ensuring comprehensive assistance for all clients.

Additional Resources

  • Video Tutorials: Educational video content is available to help customers understand trading platforms and strategies.
  • Webinars: Regular webinars are held, covering various topics in trading and market analysis.
  • Market Analysis: The firm provides market insights and analysis to keep customers informed.
  • Trading Signals: Subscribers can receive updated trading signals to assist in making informed decisions.

Straights Futures Indonesia is committed to delivering excellent support and resources, ensuring that customers can easily access the help they need.

Frequently Asked Questions

Yes, Straits Futures Indonesia is regulated by BAPPEBTI, which is the regulatory authority for retail forex in Indonesia. This ensures compliance with local laws and provides a level of protection for traders. Additionally, the company implements strict security measures to safeguard client funds and personal information.

Straits Futures Indonesia provides access to multiple trading platforms including Straits Direct, CQG Desktop, and Straits Quick Trade. This variety allows traders to choose the platform that best fits their trading style and preferences.

While specific account types and fee structures are not detailed on their website, Straits Futures Indonesia offers a range of trading instruments including commodities, futures, options, and forex. For detailed information about fees, it’s recommended to contact their customer service directly.

You can reach customer support at Straits Futures Indonesia via email at cs@straitsfutures.id or by calling +62 21 5010 3599. Their office is located at Gold Coast Office, Eiffel Tower, Level 1 Unit C Jalan Pantai Indah Kapuk Jakarta 14470, Indonesia.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.