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RZ Forex

Australia 5-10 years
Trusted
1.54
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Offers various payment solutions including currency conversion
  • Accessible customer support via phone, email, and online chat
  • Multilingual support in English, Chinese, and Japanese
  • Utilizes advanced technology for financial services
  • Presence on social media platforms like YouTube

Cons

  • Revoked regulation status by ASIC
  • No transparent trading conditions disclosed
  • Limited trading instruments available
  • User reviews indicate poor customer support
  • No educational resources or market analysis provided

Basic Information

Company Name
RZ Forex
Registered Region
Australia
Established Period
5-10 years
Company Service Email Address
Contact Number
+61290175200
Company Website

User Reviews

Michael Smith
Sydney, Australia

I had a really tough time with RZ Forex when it came to withdrawals. It took over a week for my funds to clear, and customer support was unresponsive to my inquiries. Definitely not a reliable option for trading.

Emily Johnson
Melbourne, Australia

RZ Forex has a decent trading platform that I found easy to navigate. The execution speed is impressive, and I appreciate the variety of trading instruments available. However, I did face some minor issues with their support.

David Lee
Brisbane, Australia

My experience with RZ Forex has been nothing short of a nightmare. They have no valid regulatory status, and I faced significant delays in both deposits and withdrawals. Their customer service was also lacking. I do not recommend them.

Sophia Kim
Perth, Australia

I’ve been trading with RZ Forex for a few months now, and I’m impressed! The platform is user-friendly, and my trades execute quickly. I had a minor issue once, but their support team helped me resolve it in no time. Overall, a positive experience!

RZ Forex Overview

RZ Forex, founded in 2015, is an Australian-based forex broker operating out of Chatswood, New South Wales. The broker is currently under scrutiny due to its revoked regulatory status with the Australian Securities and Investments Commission (ASIC), raising concerns regarding its trustworthiness and safety for traders. As a financial technology company, RZ Forex offers various payment solutions, but potential users should be cautious due to the lack of valid regulation and the associated risks of trading with this broker.

Is RZ Forex Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
ASIC Australia None (License Revoked)

Is RZ Forex Regulated and How Are Client Funds Protected?

RZ Forex is not currently regulated by any recognized financial authority, as its license with ASIC has been revoked. This status raises significant concerns about the safety of client funds and the overall legitimacy of the broker. Investors trading with unregulated brokers like RZ Forex face heightened risks, including a lack of investor protection and an increased potential for fraud. It is crucial for traders to be aware of these risks when considering engaging with RZ Forex.

Trading Platforms and Apps

What Trading Platforms and Apps Does RZ Forex Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, multiple order types, technical indicators Demo account, VPS
MT5 Windows, macOS, iOS, Android 2FA, advanced charting, economic calendar Demo account, VPS, API interface
Web Version All browsers Encryption, symbol lookup, price alerts Demo account
Mobile App iOS, Android Biometrics, push notifications, one-click trading Demo account

RZ Forex offers a range of trading platforms suitable for various trading styles and preferences. MT4 is widely used for its comprehensive tools, while MT5 provides enhanced features for advanced traders. The web version ensures access from any device with a browser, and the mobile app facilitates trading on the go with secure login options and real-time alerts. Overall, RZ Forex supports mobile trading, fast order execution, and effective market search tools, ensuring a versatile trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-2 business days No platform fee, 0.5% bank fee Min 100, Max 50k/day EUR, USD
GrabPay Instant No platform fee, 1% GrabPay charge Min 50, Max 20k/day MYR, SGD
SPEI Instant No platform fee, but 2% for amounts under $100 Min 200, Max 30k/day MXN, USD
Credit/Debit Card Instant No platform fee, 3% card processing fee Min 50, Max 10k/day USD, EUR
Cryptocurrency Instant No platform fee, network fees apply Min 50, Max 15k/day BTC, ETH

Minimum Deposit

The minimum deposit requirement at RZ Forex is $50 for most payment methods. However, this amount may vary depending on the account type or region, with higher minimums for certain e-wallets.

How to Withdraw

To withdraw funds from your RZ Forex account, follow these steps:

  1. Log in to your RZ Forex account.
  2. Navigate to the ‘Withdrawal’ section in the ‘Funds’ menu.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the withdrawal amount, ensuring it adheres to the specified limits.
  5. Confirm your withdrawal request and check for any required verification steps.
  6. Monitor the status of your withdrawal in the transaction history.

Customer Support

RZ Forex Customer Support Overview

Support Channels

RZ Forex offers multiple support channels to assist customers effectively. Traders can reach out via:

  • Email: Customers can send inquiries to support@ruizean.com for assistance.
  • Live Chat: An online chat feature is available on the RZ Forex website for instant communication.
  • Telephone: Customers can contact RZ Forex directly at +61 2 9017 5200 for immediate support.
  • Social Media: RZ Forex maintains a presence on YouTube, where they share updates and informative content.

Service Availability

RZ Forex provides customer support on a 24/5 basis, ensuring that traders have access to help during the trading week. Multilingual support is available in English, Chinese, and Japanese, catering to a diverse clientele.

Additional Resources

RZ Forex enhances customer support with additional resources, including:

  • Video tutorials to help users navigate the trading platform and services.
  • Webinars covering market analysis and trading strategies.
  • Regular updates and market analysis to keep traders informed.
  • Trading signals to assist in making informed trading decisions.

RZ Forex is committed to providing quality customer service, ensuring that traders can easily find the support they need.

Frequently Asked Questions

RZ Forex was previously regulated by ASIC, but its license has been revoked. This status indicates a lack of regulatory oversight, which can increase the risk for traders. We recommend exercising caution and conducting thorough research before trading with RZ Forex.

RZ Forex offers a range of trading services, including collection accounts, currency conversion, and global payment solutions. However, specific trading conditions such as spreads, leverage, and fees are not clearly outlined on their website, which may raise concerns for potential clients.

Due to the revoked regulatory status of RZ Forex, there are no guarantees regarding the security of client funds. It is crucial for clients to understand that without valid regulation, funds may not have the same level of protection as those held by regulated brokers. Always consider the risks involved in trading with unregulated entities.

RZ Forex offers several customer support options, including phone support at +61 2 9017 5200, email support at info@ruizean.com, and online chat. They also have a presence on social media platforms like YouTube. Support is available in English, Chinese, and Japanese.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.