ROYALFX Logo

ROYALFX

Indonesia 5-10 years
Trusted
6.36
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Badan Pengawas Perdagangan Berjangka Komoditi (BAPPEBTI)
  • Diverse range of trading instruments including Forex, commodities, indices, stocks, and cryptocurrencies
  • User-friendly trading platform: MetaTrader 4 available on multiple devices
  • Segregated accounts ensuring client fund protection
  • 24/5 multilingual customer support for traders

Cons

  • Unregulated status with no valid forex license
  • Lack of transparency regarding trading costs
  • Basic trading platform with limited features
  • Negative user feedback on fund withdrawal processes
  • Inadequate customer support responsiveness

Basic Information

Company Name
ROYALFX
Registered Region
Indonesia
Established Period
5-10 years
Company Service Email Address
Contact Number
+6202130304129
Company Website

User Reviews

Aulia Rahman
Jakarta

I have had a terrible experience with ROYALFX. The withdrawal process is extremely slow and they kept asking for additional documents after I had already submitted everything. It feels like they are just trying to stall to keep my money longer. I’m really frustrated with their customer support as they are unresponsive and not helpful at all.

Budi Santoso
Surabaya

I’ve been trading with ROYALFX for over a year now, and I am quite satisfied with their services. The MetaTrader 4 platform is user-friendly, and I’ve found the spreads to be competitive. Their customer service has been responsive whenever I needed assistance. Overall, a good experience for both beginners and experienced traders.

Dewi Putri
Bandung

I had high hopes when I started trading with ROYALFX, but there have been several issues. The trading platform occasionally lags, especially during volatile market conditions, which has cost me some trading opportunities. Additionally, the lack of transparency regarding trading fees is concerning. I expected better from a regulated broker.

Fajar Nugroho
Medan

Overall, my experience with ROYALFX has been positive. The variety of trading instruments available is impressive, and I appreciate the educational resources they provide. I did face some issues during withdrawals, but they were resolved after a few days. I would recommend this broker for traders looking for diverse options.

ROYALFX Overview

Established over five years ago, ROYALFX, officially known as PT. Royal Trust Futures, is headquartered in Indonesia. The broker operates under the regulations of the Badan Pengawas Perdagangan Berjangka Komoditi (BAPPEBTI), ensuring compliance with local trading laws and providing a level of security for its clients. With a commitment to professionalism and quality service, ROYALFX has built a reputation in the forex trading industry, catering to the needs of both individual and institutional traders.

Is ROYALFX Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Badan Pengawas Perdagangan Berjangka Komoditi (BAPPEBTI) Indonesia Segregated Funds

Is ROYALFX Regulated and How Are Client Funds Protected?

Established over five years ago, ROYALFX, officially known as PT. Royal Trust Futures, operates under the regulations of the Badan Pengawas Perdagangan Berjangka Komoditi (BAPPEBTI) in Indonesia. This regulatory oversight ensures that the broker adheres to local trading laws, providing a level of security for its clients. Client funds are protected through the implementation of segregated accounts, which helps to keep clients’ money separate from the broker’s operational funds. This practice is essential in safeguarding investors’ assets against potential mismanagement. ROYALFX’s commitment to regulatory compliance reflects its dedication to maintaining a reputable standing within the forex trading industry, catering to both individual and institutional traders.

Trading Platforms and Apps

What Trading Platforms and Apps Does ROYALFX Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, Android, iOS Secure login (2FA), multiple order types, technical indicators Demo account, educational resources
Web Version Any device with internet access Market search, price alerts, user-friendly interface Demo account, market analysis
Mobile App Android, iOS Convenient login, real-time alerts, push notifications Demo account, VPS services

ROYALFX provides a selection of trading platforms tailored to meet the needs of various traders. The MetaTrader 4 platform is highly favored for its comprehensive tools, supporting multiple operating systems, making it suitable for both beginners and advanced traders. The web version offers flexibility for trading from any device, while the mobile app facilitates trading on the go, enhancing accessibility with secure logins and real-time notifications. Overall, ROYALFX ensures a secure trading environment with rapid order execution and robust market search features.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 business days No platform fee Min 50, Max 20,000/day IDR, USD
E-wallet (e.g., OVO) Instant No platform fee, 1.5% charge Min 50, Max 10,000/day IDR
Credit/Debit Card Instant No platform fee Min 100, Max 15,000/day IDR, USD

Minimum Deposit

ROYALFX requires a minimum deposit of 50 IDR for the Retail Account, which allows beginners to start trading with minimal capital. This amount may vary based on the selected payment method or account type.

How to Withdraw

  1. Log in to your ROYALFX account.
  2. Navigate to the withdrawal section.
  3. Select your preferred payment method.
  4. Enter the withdrawal amount and any required information.
  5. Confirm your request and review the processing time.

Customer Support

ROYALFX Customer Support Overview

Support Channels

ROYALFX provides various contact methods to assist its customers effectively. Traders can reach out for help via the following channels:

  • Email: Clients can send inquiries to support@royalfx.co.id.
  • Live Chat: The broker offers a live chat feature on their website for immediate assistance.
  • Telephone: Customers can contact support at +62 21 30304129 for direct communication.
  • Social Media: ROYALFX maintains an active presence on platforms like Facebook, allowing for additional contact options.

Service Availability

ROYALFX’s customer support operates 24/5, ensuring that traders can receive help during market hours. The support team is multilingual, catering to a diverse clientele and providing assistance in various languages, which enhances the overall customer experience.

Frequently Asked Questions

ROYALFX ensures the security of client funds by operating under the regulations of the Badan Pengawas Perdagangan Berjangka Komoditi (BAPPEBTI) in Indonesia. Client funds are protected through the implementation of segregated accounts, which keeps clients’ money separate from the broker’s operational funds. This measure is essential in safeguarding investors’ assets against potential mismanagement.

ROYALFX offers a diverse range of trading instruments, including Forex pairs (such as EUR/USD and GBP/JPY), commodities (like gold and oil), indices (such as the S&P 500 and NASDAQ), stocks (including major companies like Apple and Tesla), and cryptocurrencies (like Bitcoin and Ethereum). This variety allows traders to diversify their portfolios and implement various trading strategies.

ROYALFX provides several account types tailored to different user groups. These include Retail Accounts for beginners to intermediate traders with low minimum deposits, Professional Accounts for experienced traders offering higher leverage options, Corporate Accounts for corporate clients with dedicated services, and Demo Accounts for all trader levels to practice without risk in real market conditions.

Clients can reach ROYALFX customer support through various channels, including email at support@royalfx.co.id, live chat on their website for immediate assistance, telephone at +62 21 30304129 for direct communication, and through their active social media presence. ROYALFX’s customer support operates 24/5, providing multilingual assistance to cater to a diverse clientele.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.