RHB Logo

RHB

Hong Kong 5-10 years
Trusted
1.61
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Hong Kong financial authorities
  • Diverse trading instruments: forex, commodities, indices, stocks, cryptocurrencies
  • Access to popular trading platforms: MT4/MT5 and web version
  • Multiple account types tailored for different trader needs
  • Commitment to customer support through various channels

Cons

  • Lack of regulatory oversight in major jurisdictions
  • Unclear fee structure affecting cost transparency
  • Limited educational resources for beginners
  • Negative customer support reviews regarding responsiveness
  • Withdrawal fees potentially deterring users

Basic Information

Company Name
RHB
Registered Region
Hong Kong
Established Period
5-10 years
Company Service Email Address
Contact Number
+85221035657

User Reviews

Alice Chen
Hong Kong

I had issues with withdrawals from my RHB account. It took much longer than expected to process, and I struggled to get in touch with customer support for assistance. They were not very responsive, which added to my frustration. I hope they improve their support service in the future.

James Wong
Hong Kong

Overall, RHB has been a reliable broker for my trading needs. The MT4 platform is user-friendly and offers a good range of tools. I appreciate the tight spreads on major forex pairs. My only minor complaint is the time it takes for customer support to respond, but the trading experience has been positive.

Emily Tan
Hong Kong

I’m extremely disappointed with RHB. After making a deposit, I faced issues accessing my account. It took me several attempts to reach customer service, and even then, they were unhelpful. I felt completely stuck and frustrated, and I wouldn’t recommend them to anyone.

Michael Lee
Hong Kong

RHB has been great for my trading activities. The range of instruments available is impressive, and I love the flexibility of the mobile app. Transactions are generally seamless, and I feel supported by their customer service when I have questions. Highly recommend for both new and experienced traders!

RHB Overview

RHB Hong Kong Limited, established in Hong Kong, has been operating for 5-10 years in the financial services sector. As a broker, RHB is committed to delivering quality trading solutions and is recognized for its focus on customer experience and support. The broker is registered in Hong Kong, ensuring compliance with local regulations and fostering trust among its clients.

RHB offers a range of trading instruments, primarily focusing on forex and other financial products. The broker provides access to various trading platforms, equipped with essential tools and features designed to enhance the trading experience. Customer support is available to assist clients, reflecting RHB’s commitment to service. Additionally, the broker differentiates itself through its emphasis on seamless transactions and customer-centric solutions, positioning itself as a reliable option for traders seeking dependable brokerage services.

Is RHB Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
RHB Hong Kong Limited Hong Kong Segregated Funds

Is RHB Regulated and How Are Client Funds Protected?

RHB Hong Kong Limited operates under regulations established in Hong Kong, ensuring compliance with local financial authorities. As a regulated broker, RHB prioritizes the safety of client funds by implementing measures such as segregated accounts, which help protect clients’ assets from any operational risks. This regulatory framework fosters a trustworthy trading environment, reflecting RHB’s dedication to providing reliable and safe trading solutions for its clients. Additionally, RHB’s commitment to customer service further enhances its reputation as a legitimate broker in the financial services sector.

Trading Platforms and Apps

What Trading Platforms and Apps Does RHB Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android 2FA, symbol lookup, multiple order types, price alerts, technical indicators Demo accounts, VPS
Web Version Desktop (any OS with browser), Mobile (browser) Encryption, one-click trading, price alerts, economic calendar API interfaces
Mobile App iOS, Android Biometrics, real-time market data, push notifications, customizable watchlists Demo accounts

RHB provides a variety of trading platforms designed to cater to diverse trader needs. The MT4/MT5 platforms are ideal for traders seeking advanced tools and multi-asset trading capabilities. The web version offers flexibility for traders who prefer to operate from various devices without installation. The mobile app enhances convenience, allowing traders to manage their accounts and execute trades on the go. All platforms emphasize security through various login methods, ensuring client data protection. With features like real-time alerts and efficient market search tools, RHB supports a comprehensive trading experience across different devices.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min 50, Max 50k/day HKD, USD
Credit/Debit Card Instant No platform fee Min 50, Max 20k/day HKD, USD
E-Wallets (e.g., PayPal) Instant 1.5% charge Min 50, Max 10k/day HKD, USD

Minimum Deposit

RHB requires a minimum deposit of 50 HKD or equivalent in other base currencies. This amount applies uniformly across various payment methods and account types, ensuring easy access for all traders.

How to Withdraw

  1. Log into your RHB trading account.
  2. Navigate to the ‘Withdrawal’ section.
  3. Select your preferred withdrawal method.
  4. Enter the amount you wish to withdraw.
  5. Submit your request and wait for the processing confirmation.

Customer Support

RHB Customer Support Overview

Support Channels

RHB provides various contact methods to ensure customers can easily reach out for assistance. These include:

  • Email: Clients can send their inquiries directly to RHB’s customer service via email.
  • Live Chat: For immediate assistance, RHB offers a live chat feature on its website.
  • Telephone: Customers can contact RHB through designated phone numbers for support.
  • Social Media: RHB is active on social media platforms, providing another channel for customer interaction.

Service Availability

RHB’s customer support services are available during business hours, with specific hours outlined for each service channel. Multilingual support may also be available to cater to a diverse clientele, although the specific languages supported are not detailed.

Frequently Asked Questions

Yes, RHB Hong Kong Limited is regulated under the financial authorities in Hong Kong. Client funds are protected through measures such as segregated accounts, ensuring that clients’ assets are safeguarded against operational risks.

RHB offers several types of trading accounts, including Retail Accounts for beginners, Professional Accounts for experienced traders, Corporate Accounts for businesses, Islamic Accounts for those seeking Shariah-compliant options, and Demo Accounts for practice without financial risk.

RHB provides access to various trading platforms, including MT4/MT5, a web version compatible with any device, and a mobile app for iOS and Android, each equipped with essential features to enhance the trading experience.

Clients can reach RHB’s customer support through multiple channels, including email, live chat on the website, telephone for direct assistance, and social media. Support is available during business hours, and multilingual support may be offered.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.