RCG Markets Logo

RCG Markets

South Africa 2-5 years
Trusted
2.32
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by the Financial Sector Conduct Authority (FSCA)
  • Diverse range of trading instruments including forex, commodities, and indices
  • Access to popular MetaTrader 4 trading platform
  • Multiple account types catering to different trader needs
  • 24/5 customer support available through various channels

Cons

  • Limited regulatory oversight compared to top-tier authorities
  • Minimal educational resources to support traders
  • Lack of clarity on trading fees and commissions
  • No demo accounts available for practice trading
  • Limited options for social and copy trading features

Basic Information

Company Name
RCG Markets
Registered Region
South Africa
Established Period
2-5 years
Company Service Email Address
Contact Number
+27100355198
Company Website

User Reviews

John Smith
Cape Town

I faced major issues when trying to withdraw my funds. My requests were repeatedly rejected, and the customer support was unhelpful. I expected better from a regulated broker.

Sarah Johnson
Johannesburg

RCG Markets offers a fantastic trading platform. I’ve found their MetaTrader 4 interface to be user-friendly, and the execution speed is impressive. Great customer service too!

Michael Brown
Durban

Terrible experience! My account was locked due to a supposed error, and the support team was unable to resolve the issue. Very frustrating.

Emily Davis
Pretoria

Overall, RCG Markets is a decent broker. They have a variety of account types and competitive spreads. However, their educational resources could use improvement.

RCG Markets Overview

RCG Markets is a forex broker established in 2018 and headquartered in South Africa. Operating under the full company name RCG MARKETS (PTY) LTD, the broker is regulated by the Financial Sector Conduct Authority (FSCA) of South Africa, holding license number 49769. With an operating period of 2-5 years, RCG Markets aims to provide a secure trading environment for its clients, although the regulatory landscape in South Africa is less stringent than in many other regions, necessitating careful consideration by potential traders regarding their investment decisions.

The broker offers a diverse range of trading instruments, including forex, commodities, and indices, catering to various trading styles and preferences. RCG Markets provides access to the popular MetaTrader 4 platform, known for its advanced charting capabilities and automated trading options. Customer support is available 24/5, offering assistance through various channels, including live chat, email, and phone. While RCG Markets presents competitive trading conditions with multiple account types to accommodate different trader needs, it is essential for prospective clients to evaluate the broker’s offerings against their specific trading objectives and risk tolerance.

Is RCG Markets Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Sector Conduct Authority (FSCA) South Africa Segregated Funds

Is RCG Markets Regulated and How Are Client Funds Protected?

RCG Markets is regulated by the Financial Sector Conduct Authority (FSCA) of South Africa, holding license number 49769. This regulation aims to provide a level of oversight that can help ensure a more secure trading environment for clients. However, it is important to note that the regulatory framework in South Africa is perceived as less stringent compared to other regions, which can raise concerns about the overall safety of trading with this broker.

Client funds are protected through measures such as the segregation of client accounts. This practice ensures that client funds are kept separate from the broker’s operational funds, reducing the risk of loss in case of the broker’s financial difficulties. While RCG Markets strives to maintain a secure trading environment, potential clients should carefully assess the broker’s regulatory status alongside their personal investment goals and risk tolerance before proceeding with trading activities.

Trading Platforms and Apps

What Trading Platforms and Apps Does RCG Markets Offer for Traders?

Platform Device Support Key Features Additional Services
RCG Onyx Plus Windows, macOS Login security, market search, order types, technical indicators Demo account, custom layouts
CQG Trader Web browsers Market depth views, order management, real-time quotes API access
Cunningham Trading Systems (CTS) Windows, web browsers, mobile Customizable screens, one-click trading, built-in charting Demo account
Options City Software Windows, macOS Configurable interface, server-side processing API access
TT Trader Windows, web browsers Market depth ladder, customizable spreads API access

RCG Markets offers a suite of advanced trading platforms tailored for different trader needs. The RCG Onyx Plus platform is designed for desktop users, providing robust features for futures trading. CQG Trader serves web-based traders with essential order management tools. Cunningham Trading Systems (CTS) offers flexibility and customization across devices, while Options City Software and TT Trader provide additional advanced functionalities. The broker ensures secure logins and fast order executions, along with real-time alerts and effective search tools, facilitating a comprehensive trading experience.

Additionally, RCG Markets supports mobile trading primarily through its platforms, allowing traders to access their accounts and manage trades conveniently. The seamless integration of advanced tools across devices ensures that traders can operate efficiently, regardless of their preferred trading environment.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 2–5 days No platform fee Min 50, Max 20k/day ZAR, USD
Credit/Debit Card Instant No platform fee Min 50, Max 10k/day ZAR, USD
e-Wallet (e.g., PayPal, Skrill) Instant No platform fee, but 1.5% charge on withdrawals Min 50, Max 5k/day ZAR, USD

Minimum Deposit

The minimum deposit requirement at RCG Markets is set at 50 ZAR or the equivalent amount in other supported base currencies. This requirement remains consistent across payment methods and account types, allowing for accessible entry into trading.

How to Withdraw

  1. Log into your RCG Markets account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the withdrawal amount and confirm your details.
  5. Submit the withdrawal request and await processing.

Customer Support

RCG Markets Customer Support Overview

Support Channels

RCG Markets provides various contact methods for customer support, ensuring that traders can easily reach out for assistance. The primary channels include:

  • Email: Support can be contacted via email at support@rcgmarkets.com.
  • Live Chat: A live chat option is available on their website for quick inquiries.
  • Telephone: Customers can reach RCG Markets by phone at +27 (10) 007 5974.
  • WhatsApp: Traders can also contact support through WhatsApp at +27 82 401 6338.

Service Availability

RCG Markets offers customer support during business hours, specifically 24/5, which allows traders to seek help from Monday to Friday. The support team primarily communicates in English, catering to a wide range of clients.

Additional Resources

While RCG Markets focuses on providing trading services, they currently do not offer extensive educational resources or tools such as webinars or trading signals. However, their customer service is dedicated to assisting traders with inquiries and providing necessary support to enhance their trading experience.

Frequently Asked Questions

Yes, RCG Markets is regulated by the Financial Sector Conduct Authority (FSCA) of South Africa, holding license number 49769. However, it’s important to note that the regulatory framework in South Africa is perceived as less stringent compared to other regions.

RCG Markets offers a diverse range of trading instruments including forex pairs, commodities like gold and oil, indices such as S&P 500 and NASDAQ, stocks from the US and UK, and cryptocurrencies like Bitcoin and Ethereum.

RCG Markets protects client funds through segregation of accounts, ensuring that client funds are kept separate from the broker’s operational funds. This practice helps reduce the risk of loss in case of financial difficulties faced by the broker.

RCG Markets offers customer support through various channels including email, live chat, telephone, and WhatsApp. Support is available 24/5, allowing traders to get assistance during business hours.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.