Rakuten Securities
Pros and Cons
Pros
- Regulated by the Securities and Futures Commission (SFC) in Hong Kong
- Diverse trading instruments including forex, equities, and commodities
- Multiple trading platforms: MetaTrader 4, MarketSpeed FX, iSpeed FX, and Rakuten FX Web
- Low minimum deposit requirement of 10,000 JPY
- Comprehensive customer support available via email, live chat, and phone
Cons
- Limited range of trading instruments available
- High withdrawal fees, especially for international transfers
- Lack of comprehensive educational resources for beginners
- Customer support accessibility issues
- Geographical restrictions on client eligibility
Basic Information
User Reviews
Rakuten Securities Overview
Rakuten Securities is a well-established forex broker, operating for over 20 years since its inception in 1999. Based in Japan, Rakuten Securities Hong Kong Limited represents the broker’s commitment to providing a secure and innovative trading environment in the Asia-Pacific region. The company is licensed by the Securities and Futures Commission (SFC) in Hong Kong, ensuring compliance with stringent regulatory standards and maintaining client trust through the safekeeping of client funds in segregated accounts at local licensed banks.
The broker offers a diverse range of trading instruments, including forex, equities, and commodities, catering to both novice and experienced traders. Its trading platforms, including advanced tools for analysis and execution, are designed to enhance the trading experience while providing essential market insights. Customer support is accessible, with professional specialists available to assist clients. Rakuten Securities distinguishes itself through its user-friendly services and commitment to empowering traders, making it a preferred choice for those looking to engage in forex trading.
Is Rakuten Securities Safe? Regulation Analysis
Regulatory Information
| Regulatory Authority | Country/Region | Fund Protection Measures |
|---|---|---|
| Securities and Futures Commission (SFC) | Hong Kong | Segregated Funds |
Is Rakuten Securities Regulated and How Are Client Funds Protected?
Rakuten Securities is regulated by the Securities and Futures Commission (SFC) in Hong Kong, ensuring a high level of oversight and compliance with established financial standards. The broker has a commitment to safeguarding client funds by maintaining them in segregated accounts at local licensed banks. This practice ensures that client funds are kept separate from the company’s operational funds, providing an added layer of security. Such measures are crucial for maintaining client trust and ensuring fund safety, especially in the event of any financial instability within the company. Additionally, the regulatory framework under which Rakuten Securities operates enhances its legitimacy in the eyes of traders, contributing to a safe trading environment.
Trading Products and Services
What Trading Instruments Does Rakuten Securities Offer?
| Asset Category | Available Products | Total Count (if available) |
|---|---|---|
| Forex | Major Pairs | Varies |
| Commodities | Gold, Oil | Varies |
| Indices | S&P 500, NASDAQ | Varies |
| Stocks | US, UK | Varies |
| Cryptocurrencies | BTC, ETH | Varies |
Rakuten Securities offers a diverse array of trading instruments, accommodating the needs of both novice and experienced traders. With categories such as Forex, commodities, indices, stocks, and cryptocurrencies, traders can explore various markets and develop tailored trading strategies. The variety of products available supports portfolio diversification, allowing users to adapt their investments according to market trends and personal goals. Whether you are a technical trader seeking detailed market analysis or a long-term investor looking for stability, Rakuten Securities provides the tools and instruments necessary to facilitate informed trading decisions in the dynamic world of finance and Forex.
Account Types and Trading Conditions
What Account Types and Fees Does Rakuten Securities Offer?
| Account Type | Target User Group | Essential Characteristics | Applicability Notes |
|---|---|---|---|
| Retail Account | Beginners and general traders | Low minimum deposit, access to a wide range of assets | Suitable for small-capital practice |
| Professional Account | Experienced traders | Higher leverage, advanced features | Requires trading volume qualifications |
| Corporate Account | Corporate clients | Custom solutions and services | Requires corporate documentation |
| Islamic Account | Muslim traders | Swap-free trading compliant with Sharia law | Must verify eligibility |
| Demo Account | New traders and strategy testers | Risk-free environment using virtual funds | Ideal for practicing skills |
Account Opening Process
To open an account with Rakuten Securities, clients will need to submit their personal, employment, and financial information through an online application. This process includes providing identity verification documents, such as a government-issued ID and proof of address. After the initial review, applicants may also be required to verify their identity further. Furthermore, account flexibility allows traders to upgrade to a professional account later as their experience and trading volume increase.
Trading Fees
| Product | Spread (pips) | Commission | Notes |
|---|---|---|---|
| Forex (Major Pairs) | Varies | $0 | Tight spreads for major pairs |
| CFDs (Stocks) | Varies | $0 | Access to a variety of stocks |
| CFDs (Indices) | Varies | $0 | Includes major indices |
| Commodities (Gold, Oil) | Varies | $0 | Competitive pricing on commodities |
| Cryptocurrencies (BTC, ETH) | Varies | $0 | Limited offerings for cryptocurrencies |
Other Fees
Other fees associated with trading at Rakuten Securities may include deposit and withdrawal fees, which can apply depending on the payment method. Inactivity fees may also be charged if an account remains unused for an extended period. Additionally, there may be platform usage fees, overnight interest (swap rates), and potential currency conversion fees that traders should consider when managing their accounts.
Trading Platforms and Apps
What Trading Platforms and Apps Does Rakuten Securities Offer for Traders?
| Platform | Device Support | Key Features | Additional Services |
|---|---|---|---|
| MetaTrader 4 (MT4) | Windows, macOS, iOS, Android | Customizable interface, multiple order types, technical indicators, encryption for secure logins | Demo accounts, API access |
| MarketSpeed FX (Desktop) | Windows | Comprehensive trading functions, real-time account reports, fast order execution | Demo accounts |
| iSpeed FX (Mobile) | iOS, Android | Real-time quote trading, customizable alerts, multiple chart displays | Demo accounts |
| Rakuten FX Web | Windows, macOS | No installation required, advanced charting, market news | Demo accounts |
Each platform provided by Rakuten Securities caters to different trading preferences and requirements. MetaTrader 4 is ideal for traders seeking advanced customization and automated trading capabilities, while MarketSpeed FX offers a rich desktop experience with robust trading functionalities. The iSpeed FX mobile app enables convenient trading on the go with real-time market updates and alerts. Rakuten FX Web enhances accessibility by allowing traders to execute trades directly from their web browser without needing to install software. Overall, Rakuten Securities emphasizes secure logins, fast order execution, and effective trading tools across all platforms.
Deposit and Withdrawal
Deposit and Withdrawal Options
| Payment Method | Processing Time | Fees | Limits | Base Currency Options |
|---|---|---|---|---|
| Bank Transfer | 1-3 business days | No platform fee | Min 10, Max 1,000,000 JPY | JPY, HKD, USD |
| Credit/Debit Card | Instant | No platform fee | Min 5, Max 200,000 JPY | JPY, HKD, USD |
| e-Wallets (e.g., Rakuten Pay) | Instant | No platform fee, but 2% charge on withdrawals | Min 1, Max 300,000 JPY | JPY, HKD, USD |
Minimum Deposit
The minimum deposit requirement at Rakuten Securities is 10,000 JPY. This deposit amount is consistent across different payment methods and account types, allowing for straightforward access for all traders.
How to Withdraw
- Log into your Rakuten Securities account.
- Navigate to the ‘Withdrawal’ section of the platform.
- Select your preferred withdrawal method (Bank Transfer, Credit/Debit Card, or e-Wallet).
- Enter the amount you wish to withdraw, ensuring it adheres to the specified limits.
- Review and confirm your withdrawal request.
- Wait for the processing time as per your chosen method to receive your funds.
Customer Support
Rakuten Securities Customer Support Overview
Support Channels
Rakuten Securities offers multiple support channels to ensure customer assistance is readily available. Clients can reach out through email, live chat, telephone, and social media. The main contact methods include:
- Email: Clients can email support at info@sec.rakuten.com.hk for inquiries.
- Live Chat: Accessible via the trading platform for immediate assistance.
- Telephone: Clients can call the customer support hotline at (852) 2119-0116 for direct contact with support specialists.
- Social Media: Engage with Rakuten Securities through various social platforms for updates and support.
Service Availability
Customer support at Rakuten Securities is available Monday to Friday from 08:00 to 23:59 Hong Kong Time. The support team is equipped to assist clients in multiple languages, enhancing the accessibility of their services. This ensures that clients can seek help when needed, regardless of their language preference.
Frequently Asked Questions
Rakuten Securities is regulated by the Securities and Futures Commission (SFC) in Hong Kong, which requires strict compliance with financial standards. Client funds are safeguarded through the practice of maintaining them in segregated accounts at local licensed banks, ensuring that they are kept separate from the broker’s operational funds. This provides an added layer of security for clients’ investments.
Rakuten Securities offers several types of trading accounts to cater to different trader needs, including Retail Accounts for beginners, Professional Accounts for experienced traders, Corporate Accounts for businesses, Islamic Accounts for Muslim traders (swap-free), and Demo Accounts for practice. Each account type has unique features and requirements that suit various trading strategies and levels of experience.
Rakuten Securities provides multiple trading platforms to accommodate different trading preferences. These include MetaTrader 4 (MT4) for advanced customization and automation, MarketSpeed FX for comprehensive desktop trading, iSpeed FX for mobile trading on-the-go, and Rakuten FX Web for browser-based trading without installation requirements. Each platform offers unique features designed to enhance the trading experience.
Clients can reach out to Rakuten Securities customer support through several channels, including email at info@sec.rakuten.com.hk, live chat available on the trading platform, and telephone at (852) 2119-0116. Customer support is available Monday to Friday from 08:00 to 23:59 Hong Kong Time, and assistance is provided in multiple languages.
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Risk Disclosure
Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.