Rakuten Bank Logo

Rakuten Bank

Japan 2-5 years
Trusted
1.44
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Diverse range of trading instruments including Forex, commodities, indices, stocks, and cryptocurrencies
  • User-friendly account types tailored for beginners and experienced traders
  • Multiple trading platforms available: MT4, MT5, Web version, and mobile app
  • Competitive trading fees with tight spreads for major Forex pairs
  • 24/5 customer support through various channels, including email and live chat

Cons

  • Not regulated by recognized financial authorities
  • Limited investor protection measures
  • Potential risks of fraud or financial loss
  • Lack of comprehensive educational resources
  • Customer support primarily available in Japanese

Basic Information

Company Name
Rakuten Bank
Registered Region
Japan
Established Period
2-5 years
Company Service Email Address
N/A
Contact Number
N/A

User Reviews

Taro Yamada
Tokyo

I had a terrible experience with Rakuten Bank. The withdrawal process took much longer than expected, and customer support was unhelpful. I felt stranded and frustrated. I wouldn’t recommend this bank to anyone.

Sakura Tanaka
Osaka

While the trading platform is user-friendly, I encountered issues with fund withdrawals. It took days to process my request, and I struggled to get timely assistance from customer support. Overall, I’m quite disappointed.

Kenji Saito
Nagoya

Rakuten Bank has a solid trading platform with competitive fees. I appreciate the variety of trading instruments available. My only concern is the limited support availability, but I managed to find most of what I needed on the website.

Yuki Suzuki
Fukuoka

I love trading with Rakuten Bank! The platforms are intuitive, and I enjoy the functionality of both MT4 and mobile app. Deposits are instant, and the overall experience has been positive. Highly recommended for traders looking for a reliable option.

Rakuten Bank Overview

Rakuten Bank is a notable financial institution based in Japan, established as Rakuten Bank Ltd. The bank operates within the Japanese market for a period of 2-5 years, primarily focusing on electronic banking services. It is important to note that Rakuten Bank is not regulated by any recognized financial authorities, which may pose potential risks for traders and investors seeking safety and security in their forex trading activities. The bank’s official website can be accessed for more information on its services.

Is Rakuten Bank Safe? Regulation Analysis

Regulatory Information

Rakuten Bank is a notable financial institution based in Japan, established as Rakuten Bank Ltd. It is important to note that Rakuten Bank is not regulated by any recognized financial authorities, which may pose potential risks for traders and investors seeking safety and security in their forex trading activities.

Is Rakuten Bank Regulated and How Are Client Funds Protected?

The lack of regulation by recognized financial authorities means that clients may face significant risks when trading with Rakuten Bank. Without regulatory oversight, there are limited measures in place to ensure investor protection, which could lead to a higher potential for fraud or financial loss. Traders should be aware of these risks when considering their options in the forex market.

Trading Platforms and Apps

What Trading Platforms and Apps Does Rakuten Bank Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, multiple order types, technical indicators Demo account available
MT5 Windows, macOS, iOS, Android Encryption, symbol lookup, price alerts VPS services available
Web Version Web browsers (desktop, mobile) Biometrics, fast order execution, economic calendar API interface available
Mobile App iOS, Android Push notifications, one-click trading, market search Demo account available

Rakuten Bank provides a range of trading platforms that cater to different trader needs. The MT4 and MT5 platforms are well-suited for those requiring advanced tools and multi-asset trading capabilities. The web version allows for convenient access without the need for downloads, while the mobile app facilitates trading on the go with real-time alerts and secure login options. Each platform emphasizes security measures like encryption and two-factor authentication, ensuring that client data remains protected. Overall, Rakuten Bank supports efficient trading experiences across devices with features designed for both new and experienced traders.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 1-3 business days No platform fee Min ¥1,000, Max ¥1,000,000 JPY
Credit/Debit Card Instant No platform fee Min ¥1,000, Max ¥500,000 JPY
E-Wallets (e.g., Rakuten Pay) Instant No platform fee, 1.5% charge for withdrawals Min ¥500, Max ¥300,000 JPY

Minimum Deposit

Rakuten Bank requires a minimum deposit of ¥1,000. This amount is consistent across various payment methods and account types, ensuring accessibility for all users.

How to Withdraw

To withdraw funds from your Rakuten Bank account, follow these steps:

  1. Log in to your Rakuten Bank account.
  2. Navigate to the ‘Withdrawals’ section.
  3. Select your preferred withdrawal method.
  4. Enter the amount you wish to withdraw.
  5. Confirm your withdrawal request.
  6. Check your email for confirmation of the withdrawal.

Customer Support

Rakuten Bank Customer Support Overview

Support Channels

Rakuten Bank offers several contact methods for customer support, ensuring that users can reach out for help when needed. The primary support channels include:

  • Email: Customers can send inquiries via email for assistance with various issues.
  • Live Chat: An online chat option is available for real-time support and quick answers to queries.
  • Telephone: Users can call the customer service line for direct communication and personalized help.
  • Social Media: Rakuten Bank maintains a presence on social media platforms, providing another avenue for customers to seek support.

Service Availability

Customer support services are typically available 24/5, catering to the needs of traders during the week. It is essential to note that support is primarily offered in Japanese, which may limit accessibility for non-Japanese speakers.

Frequently Asked Questions

No, Rakuten Bank is not regulated by any recognized financial authorities, which may pose potential risks for traders and investors seeking safety and security in their forex trading activities.

Rakuten Bank offers several account types, including a Retail Account for beginners and casual traders, a Professional Account for experienced traders, and a Demo Account for new traders testing strategies in a risk-free environment.

The lack of regulation by recognized financial authorities means that there are limited measures in place to ensure investor protection at Rakuten Bank, which can lead to a higher potential for fraud or financial loss. Clients should be aware of these risks when trading.

Rakuten Bank offers customer support through various channels, including email, live chat, telephone, and social media. Support is typically available 24/5, but it is important to note that assistance is primarily provided in Japanese.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.