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RADEX MARKETS

Seychelles 2-5 years
Trusted
6.93
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Seychelles Financial Services Authority (FSA)
  • Access to over 350 financial instruments including Forex, commodities, indices, and share CFDs
  • Trading platforms: MetaTrader 4 and MetaTrader 5
  • 24/7 customer support with dedicated account management
  • Transparent fee structure with competitive spreads

Cons

  • Offshore regulation leading to weaker investor protection
  • Limited transparency regarding fees and withdrawal processes
  • User reports of delayed or problematic fund withdrawals
  • Negative feedback on customer service responsiveness
  • Concerns about platform stability and execution quality

Basic Information

Company Name
RADEX MARKETS
Registered Region
Seychelles
Established Period
2-5 years
Company Service Email Address
Contact Number
+442086101608

User Reviews

Ellie Ong
Singapore

I faced significant issues with slippage on my trades. One order slipped by 30 points unexpectedly, which was frustrating. Although my account manager apologized for the inconvenience, I felt uneasy about setting stop losses after that experience.

Mohamed Aimable
Dubai

My experience with RADEX MARKETS has been positive. There was no noticeable slippage, and the spreads are quite tight. I appreciate the user-friendly platform and the speed of execution, making trading a pleasant experience.

June Phat
Hong Kong

I’m extremely disappointed with RADEX MARKETS. I couldn’t withdraw my funds and faced multiple issues with their platform stability. It felt like a scam, as I encountered many problems without any support.

Beam 9340
Thailand

Despite some minor issues, I find the trading platform to be quite good. It allows for quick execution, and I appreciate the range of instruments available. Customer support has been helpful when I’ve reached out.

RADEX MARKETS Overview

RADEX MARKETS is a forex broker established in 2019, with its headquarters located in the Republic of Seychelles. The broker operates under the trading name of GO Markets International Ltd, which is licensed and regulated by the Seychelles Financial Services Authority (FSA) with a securities dealer license number SD 043. This regulatory status provides a level of oversight that can enhance trust for traders considering their options in the financial markets.

The broker offers a diverse range of trading services, providing access to over 350 financial instruments, including forex, commodities, indices, and share CFDs. RADEX MARKETS supports popular trading platforms such as MetaTrader 4 and MetaTrader 5, which are favored by many traders for their advanced features and usability. The broker places a strong emphasis on customer support, offering a personal account manager to assist clients with their trading needs and queries. With a commitment to competitive trading conditions, RADEX MARKETS aims to cater to both novice and experienced traders seeking a reliable and effective trading experience.

Is RADEX MARKETS Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Seychelles Financial Services Authority (FSA) Republic of Seychelles Segregated Funds

Is RADEX MARKETS Regulated and How Are Client Funds Protected?

RADEX MARKETS is licensed and regulated by the Seychelles Financial Services Authority (FSA), holding a securities dealer license number SD 043. This regulatory status enhances the broker’s legitimacy and provides traders with a level of confidence in their trading activities. Client funds are protected through the implementation of segregated accounts, which ensures that all clients’ funds are maintained separately from the broker’s operational funds. This measure helps guarantee that clients’ capital and profits are readily accessible, even in scenarios where the broker may face financial difficulties. By adhering to regulatory standards and utilizing protective measures for client funds, RADEX MARKETS aims to foster a trustworthy trading environment for both novice and experienced traders.

Trading Platforms and Apps

What Trading Platforms and Apps Does RADEX MARKETS Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 Windows, macOS, iOS, Android Secure login (2FA), multiple order types, technical indicators, price alerts Demo accounts, API interfaces
MetaTrader 5 Windows, macOS, iOS, Android Advanced analytical tools, algorithmic trading, economic calendar Demo accounts, VPS
Web Version Any device with a web browser Easy access to trading, market search, and alerts None specified

RADEX MARKETS offers robust trading platforms to enhance the trading experience for its users. MetaTrader 4 is ideal for beginners and casual traders, featuring secure login and essential trading tools. MetaTrader 5 caters to more experienced traders, providing advanced analytical capabilities and support for algorithmic trading. The web version ensures that traders can access markets from any device, allowing for flexibility and convenience. RADEX MARKETS prioritizes security through features such as two-factor authentication and encryption, ensuring that user data and funds are well protected. Overall, the broker’s platforms support efficient trading with real-time alerts and comprehensive market tools.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 business days No platform fee Min $100, Max $10,000/day USD, EUR
Credit/Debit Card Instant No platform fee Min $100, Max $5,000/day USD, EUR
Cryptocurrency Instant No platform fee Min $100, Max $20,000/day BTC, ETH

Minimum Deposit

RADEX MARKETS requires a minimum deposit of $100 to open an account. This minimum applies uniformly across all payment methods and account types, ensuring accessibility for both novice and experienced traders.

How to Withdraw

  1. Log in to your RADEX MARKETS account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the limit requirements.
  5. Confirm your withdrawal request and follow any additional prompts to complete the process.
  6. Check your email for confirmation of your withdrawal request and expected processing times.

Customer Support

RADEX MARKETS Customer Support Overview

Support Channels

RADEX MARKETS provides several contact methods for customers seeking assistance. Traders can reach out via:

  • Email: Clients can send inquiries to support@radexmarkets.com.
  • Live Chat: Instant support is available through the live chat feature on the website, allowing for quick responses to urgent queries.
  • Telephone: Customers can contact support at +44 20 8610 1608 for direct assistance.
  • Social Media: RADEX MARKETS maintains a presence on platforms like Facebook and Instagram, providing another avenue for support and updates.

Service Availability

Customer support is available 24/7, ensuring that traders can receive help at any time, regardless of their trading schedule. RADEX MARKETS also offers multilingual support, catering to a diverse clientele, including services in English and Mandarin.

Additional Resources

In addition to direct support, RADEX MARKETS provides valuable resources for traders, including educational materials such as video tutorials and webinars. These resources aim to enhance traders’ knowledge and skills, further supporting their trading journey.

Frequently Asked Questions

RADEX MARKETS is licensed and regulated by the Seychelles Financial Services Authority (FSA), which enhances the broker’s legitimacy. Client funds are protected through segregated accounts, ensuring that clients’ capital is maintained separately from the broker’s operational funds. This measure helps guarantee that clients’ funds are accessible even in adverse situations involving the broker.

RADEX MARKETS offers two main account types: the Standard Account, which is designed for beginners and casual traders with no commissions and competitive spreads starting from 1.1 pips, and the Raw Account, which is tailored for experienced traders featuring low spreads starting from 0 pips with a commission of $2.50 per side. Both accounts require a minimum deposit of $100.

RADEX MARKETS provides multiple channels for customer support, including email at support@radexmarkets.com, live chat on the website for instant assistance, and telephone support at +44 20 8610 1608. Customer support is available 24/7, ensuring that traders can receive help at any time.

RADEX MARKETS has a transparent fee structure with competitive spreads. For Forex trading on the Standard Account, spreads start from 0.8 pips with no commission, while the Raw Account has lower spreads starting from 0 pips with a commission of $2.50 per side. Other fees may include potential inactivity fees and overnight interest (swap rates) on certain positions. Clients should review the broker’s policies for comprehensive details on all applicable costs.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.