QUANTUM METAL Logo

QUANTUM METAL

Malaysia 2-5 years
Trusted
1.32
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Specializes in precious metals trading, particularly digital gold
  • Low minimum deposit requirement of RM 10
  • User-friendly trading experience with multiple account types
  • Offers leveraged trading options up to 10 times capital
  • Access to LBMA-certified physical gold with secure storage

Cons

  • No regulation by recognized financial authorities
  • Higher risks associated with unregulated trading
  • Limited payment options for deposits and withdrawals
  • Lack of educational resources for traders
  • Potential for high fees on physical gold withdrawals

Basic Information

Company Name
QUANTUM METAL
Registered Region
Malaysia
Established Period
2-5 years
Company Service Email Address
Contact Number
+60386053611

User Reviews

Aminah Rahman
Kuala Lumpur

I had a frustrating experience trying to withdraw my funds. The process took much longer than expected, and customer support was unresponsive at times. I felt uneasy about the lack of regulation as well.

Zainal Abidin
George Town

QUANTUM METAL has a user-friendly platform that makes trading gold easy. I appreciate the low minimum deposit, which allowed me to start investing without a large commitment. Overall, a solid experience!

Siti Aisyah
Petaling Jaya

Terrible customer service! I tried to get assistance regarding my account but received little help. The lack of regulation also makes me question the safety of my investments.

Farhan Malik
Malacca

I’ve been trading with QUANTUM METAL for a while now, and I’ve had a great experience. The platforms are reliable, and I love the leverage options they provide. Definitely recommend for anyone interested in gold trading!

QUANTUM METAL Overview

QUANTUM METAL, officially known as QUANTUM METAL SDN BHD, is a forex broker established in 2012 and headquartered in Malaysia. While it offers trading services, it is important to note that this broker operates without regulation from recognized financial authorities such as Bank Negara Malaysia or the Securities Commission Malaysia, which warrants caution for potential traders engaging with their services. The company has been in operation for 2-5 years, providing a platform for trading digital gold investments, among other financial instruments.

As a broker, QUANTUM METAL specializes in precious metals trading, particularly offering access to LBMA-certified physical gold. The platform facilitates various services, including gold storage and leveraged trading options. Although they provide customer support through multiple channels, including phone and email, it is essential for traders to be aware of the inherent risks associated with trading through an unregulated entity. QUANTUM METAL’s competitive advantages may include low minimum deposit requirements and a user-friendly trading experience, making it an option for investors interested in gold investment.

Is QUANTUM METAL Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
No regulation Malaysia No investor protection measures

Is QUANTUM METAL Regulated and How Are Client Funds Protected?

QUANTUM METAL is not regulated by any recognized financial authority. This lack of regulation raises significant concerns regarding the safety of client funds, as there are no established investor protection mechanisms in place. Trading with an unregulated broker like QUANTUM METAL poses higher risks of fraud and lacks the oversight that typically accompanies regulated financial institutions. Potential traders should exercise caution and be fully aware of the risks involved when engaging with unregulated entities.

Trading Platforms and Apps

What Trading Platforms and Apps Does QUANTUM METAL Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android Secure login, multiple order types, price alerts, technical indicators Demo accounts, VPS available
MT5 Windows, macOS, iOS, Android Enhanced analytics, market depth, one-click trading, economic calendar Demo accounts, VPS available
Web Version Any device with internet access Encryption, symbol lookup, price alerts Access to trading tools
Mobile App iOS, Android Biometric login, push notifications, quick order execution Access to trading tools

QUANTUM METAL offers a range of trading platforms suitable for various trader preferences. The MT4 platform is designed for beginners and experienced traders, providing essential trading tools and functionalities. MT5 enhances the trading experience with advanced analytical features and is ideal for those seeking comprehensive market insights. Meanwhile, the web version allows for trading from any device, ensuring flexibility, while the mobile app facilitates convenient trading on the go with secure logins and real-time alerts. Overall, QUANTUM METAL supports efficient trading with a focus on security and user convenience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min RM 10, Max RM 50,000 MYR
Credit/Debit Card Instant No platform fee Min RM 10, Max RM 20,000 MYR
E-wallets (e.g., GrabPay) Instant 1.5% e-wallet charge Min RM 10, Max RM 20,000 MYR

Minimum Deposit

QUANTUM METAL requires a minimum deposit of RM 10 for account opening. This requirement applies uniformly across all payment methods and account types, making it accessible for traders interested in starting with smaller investments.

How to Withdraw

  1. Log into your QUANTUM METAL account.
  2. Navigate to the ‘Withdrawal’ section of the platform.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the withdrawal amount, ensuring it meets the minimum and maximum limits.
  5. Submit your withdrawal request for processing. You will receive a confirmation notification once your request is approved.

Customer Support

QUANTUM METAL Customer Support Overview

Support Channels

QUANTUM METAL provides various support options to assist customers with their inquiries and issues. You can reach out to them via:

  • Email: Customers can contact the support team at info@quantummetal.com for assistance.
  • Telephone: The customer support hotline is available at +60 3-8605 3611, where you can speak directly with a representative.
  • Social Media: QUANTUM METAL maintains a presence on platforms like Facebook, providing updates and support to its followers.

Service Availability

QUANTUM METAL offers customer support during business hours, ensuring that clients can get help when needed. While specific support hours are not detailed, it is advisable to reach out during typical business hours in Malaysia. Multilingual support is not explicitly mentioned, so inquiries may primarily be handled in English.

Additional Resources

In addition to customer support, QUANTUM METAL may offer educational resources and trading tools, although specific details on these services are not provided. Traders can look for market analysis, trading signals, and video tutorials to enhance their trading experience.

Frequently Asked Questions

No, QUANTUM METAL is not regulated by any recognized financial authority, which raises concerns regarding the safety of client funds and investor protection measures.

QUANTUM METAL primarily specializes in precious metals trading, particularly digital gold investments. They offer access to LBMA-certified physical gold and various trading options across different asset categories.

The minimum deposit required to open an account with QUANTUM METAL is RM 10, making it accessible for traders interested in starting with smaller investments.

You can contact QUANTUM METAL’s customer support via email at info@quantummetal.com or by calling their hotline at +60 3-8605 3611. They also maintain a presence on social media platforms like Facebook.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.