PT. Sentratama Investor Berjangka Logo

PT. Sentratama Investor Berjangka

Indonesia 5-10 years
Trusted
5.5
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by JFX
  • Diverse trading instruments: forex, commodities, indices
  • Offers demo account for practice trading
  • SIB trading platform with multiple order types
  • Multiple customer support channels available

Cons

  • Revoked BAPPEBTI license raises regulatory concerns
  • High spreads on major currency pairs
  • Limited account types with only a demo account offered
  • No support for popular platforms like MT4 or MT5
  • Potential withdrawal processing delays reported by users

Basic Information

Company Name
PT. Sentratama Investor Berjangka
Registered Region
Indonesia
Established Period
5-10 years
Company Service Email Address
Contact Number
+622129633383
Company Website

User Reviews

Arief Setiawan
Jakarta

I have been trying to withdraw my funds for over a month now with no success. Customer support is unresponsive, and I feel frustrated and trapped. I regret choosing this broker.

Diana Lestari
Bandung

The SIB trading platform is quite user-friendly. I appreciate the variety of trading instruments available. Although there are some concerns regarding regulation, my trading experience has been mostly positive.

Budi Santoso
Surabaya

I wish I had never invested here. After making a deposit, I was unable to withdraw my money, and the customer service has been completely unhelpful. This feels like a scam.

Siti Aminah
Medan

I started with the demo account and found it very useful for learning how to trade. The support team was helpful in guiding me through the process. Overall, I am satisfied with my experience.

PT. Sentratama Investor Berjangka Overview

PT. Sentratama Investor Berjangka, established in Indonesia, operates within the forex brokerage industry for approximately 5-10 years. The broker is registered in Indonesia and holds a regulatory status that includes a retail foreign exchange license from JFX, although its previous license from BAPPEBTI has been revoked. This regulatory background positions the broker within the scope of local trading laws, impacting its credibility in the market.

The broker primarily focuses on trading instruments such as forex, commodities, and indices, providing traders with various options. PT. Sentratama Investor Berjangka utilizes the SIB trading platform, which supports the trading process with a range of features. Customer support is available through multiple channels, including email and phone, ensuring responsiveness to client inquiries. While the broker offers a demo account for practice, it is important for potential traders to be aware of the risks associated with trading, given the mixed reviews and regulatory concerns surrounding the broker’s operational history.

Is PT. Sentratama Investor Berjangka Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
JFX Indonesia N/A

Is PT. Sentratama Investor Berjangka Regulated and How Are Client Funds Protected?

PT. Sentratama Investor Berjangka is registered in Indonesia and holds a retail foreign exchange license from JFX. However, it is important to note that its previous license from BAPPEBTI has been revoked, raising concerns about its regulatory status. While the broker does operate under the supervision of JFX, the revocation of the BAPPEBTI license suggests potential risks in terms of investor protection. As such, clients may face challenges regarding fund safety, as the absence of comprehensive regulatory oversight can lead to increased exposure to market risks and a lack of investor compensation schemes. Traders should carefully consider these factors before engaging with the broker.

Trading Platforms and Apps

What Trading Platforms and Apps Does PT. Sentratama Investor Berjangka Offer for Traders?

Platform Device Support Key Features Additional Services
SIB Trading Platform Windows, macOS Login security (encryption), multiple order types, technical indicators Demo account available
Web Version Browser-based (Windows, macOS) Secure login (SSL), market search, price alerts N/A
Mobile App iOS, Android Convenient login, push notifications, one-click trading N/A

PT. Sentratama Investor Berjangka offers the SIB trading platform, which is tailored for desktop users and supports both Windows and macOS operating systems. This platform features secure login protocols and various order types, catering to the needs of different traders. The web version provides flexibility for users who prefer browser-based trading, complemented by market search capabilities and price alerts. Additionally, the mobile app allows for trading on the go, featuring push notifications for real-time updates and one-click trading for efficient execution. Overall, the broker emphasizes secure logins, fast order execution, and user-friendly tools across its platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 1-3 business days No platform fee Min 100, Max 50,000 IDR, USD
E-Wallet (e.g., OVO, DANA) Instant 1.5% charge Min 50, Max 20,000 IDR
Credit/Debit Card 1-2 business days No platform fee Min 100, Max 10,000 IDR, USD

Minimum Deposit

PT. Sentratama Investor Berjangka requires a minimum deposit of 100,000 IDR. This amount is consistent across various payment methods, ensuring accessibility for clients looking to start trading.

How to Withdraw

To withdraw funds from your account with PT. Sentratama Investor Berjangka, follow these steps:

  1. Log in to your trading account.
  2. Navigate to the withdrawal section in your account dashboard.
  3. Select your preferred payment method for withdrawal.
  4. Enter the amount you wish to withdraw, ensuring it adheres to the limits set by the broker.
  5. Submit your withdrawal request.
  6. You will receive a confirmation once your request is processed.

Customer Support

PT. Sentratama Investor Berjangka Customer Support Overview

Support Channels

PT. Sentratama Investor Berjangka provides multiple contact methods for customer support. Clients can reach out via:

  • Email: Customers can send inquiries to cssupport@sibfx.co.id for assistance.
  • Telephone: The support team can be contacted at +62 21 2963 3383.
  • Social Media: The broker is active on platforms like Facebook, Twitter, LinkedIn, and Instagram, allowing for additional avenues of communication.

Service Availability

PT. Sentratama Investor Berjangka offers support during business hours, though specific hours are not detailed. It is advisable for clients to check the broker’s website or contact them directly for the most accurate information. Multilingual support may be available, although specific languages are not specified.

Frequently Asked Questions

PT. Sentratama Investor Berjangka is registered in Indonesia and holds a retail foreign exchange license from JFX. However, it is important to note that its previous license from BAPPEBTI has been revoked, which raises concerns about its regulatory status and investor protection.

PT. Sentratama Investor Berjangka offers a range of trading instruments including forex (major pairs), commodities (like gold and oil), and indices (such as S&P 500 and NASDAQ). This variety allows traders to diversify their portfolios and engage in different markets.

While PT. Sentratama Investor Berjangka operates under the supervision of JFX, the revocation of its BAPPEBTI license suggests potential risks regarding fund safety. Traders should carefully consider these factors and conduct thorough research before engaging with the broker.

PT. Sentratama Investor Berjangka offers customer support through multiple channels, including email at cssupport@sibfx.co.id and telephone at +62 21 2963 3383. The broker is also active on social media platforms, providing additional avenues for client communication.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.