Prestige Logo

Prestige

Hong Kong 5-10 years
Trusted
7.11
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by HKGX in Hong Kong
  • Diverse range of trading instruments
  • Access to MetaTrader 4 platform
  • Multiple account types for different traders
  • 24/5 customer support with multilingual assistance

Cons

  • Limited product offerings primarily focused on precious metals
  • Customer withdrawal issues reported frequently
  • High number of user complaints regarding service
  • Lack of educational resources for beginners
  • No regulation by major global authorities like FCA or ASIC

Basic Information

Company Name
Prestige
Registered Region
Hong Kong
Established Period
5-10 years
Company Service Email Address
Contact Number
N/A

User Reviews

John Smith
Hong Kong

I had high hopes for Prestige given their regulation, but my experience has been frustrating. Withdrawing my funds has been a nightmare. They keep citing ‘suspicious activity’ without clear explanations, and customer support is unresponsive. I feel trapped and cannot recommend them.

Alice Chen
Kowloon

I’ve been using Prestige for a couple of years now, and overall, I am satisfied. The MT4 platform is user-friendly, and I’ve had success with my trades. However, I’ve faced some delays in withdrawals, which could be improved. Still, I appreciate their customer support when I reach out.

Michael Wong
Hong Kong

Absolutely terrible experience! I tried to withdraw my profits, but they claimed I didn’t hold my positions long enough. They deducted a significant amount, and I’ve had no luck getting customer service to help. Avoid this broker at all costs!

Sophia Liu
Hong Kong

Prestige has been a reliable broker for me. The range of trading instruments and the ease of using their MT4 platform has made my trading experience enjoyable. I had a minor issue with a deposit once, but their support team resolved it quickly. Highly recommend!

Prestige Overview

Prestige International Limited, founded in Hong Kong, has been operating for 5-10 years in the forex trading industry. The broker is regulated in Hong Kong, providing a layer of credibility and customer protection that is essential for traders seeking a trustworthy platform. With its headquarters located in Kowloon, Prestige aims to serve both local and international clients in their trading endeavors.

Is Prestige Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
HKGX (Hong Kong Gold Exchange) Hong Kong Segregated Funds

Is Prestige Regulated and How Are Client Funds Protected?

Prestige International Limited is regulated by the Hong Kong Gold Exchange (HKGX), which provides a credible regulatory framework for its operations. The company is committed to maintaining fund safety by utilizing measures such as segregated accounts for client funds. This regulatory oversight aims to enhance investor protection and instill confidence in traders utilizing the Prestige platform. Furthermore, the broker adheres to compliance standards that support transparency and accountability in its trading practices, thus contributing to a safer trading environment for its clients.

Trading Platforms and Apps

What Trading Platforms and Apps Does Prestige Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android 2FA, multiple order types, price alerts, technical indicators Demo account, VPS
Web Version Web browsers Secure login, symbol lookup, market alerts None specified
Mobile App iOS, Android Biometric login, push notifications, fast order execution None specified

Prestige offers a range of trading platforms tailored to meet the needs of various traders. The MetaTrader 4 platform is renowned for its comprehensive features, making it suitable for both novice and experienced traders. The web version provides accessibility via any browser, ensuring users can trade securely without needing to download software. The mobile app enhances trading convenience, allowing users to manage their accounts and receive real-time alerts on the go. With robust security measures like two-factor authentication and biometric login options, Prestige strives to create a safe trading environment, while also facilitating quick order execution and efficient market searches.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min 100, Max 50k HKD, USD
e-Wallet (e.g., PayPal) Instant 1.5% fee Min 50, Max 20k/day HKD, USD
Credit/Debit Card Instant No platform fee Min 100, Max 10k HKD, USD

Minimum Deposit

Prestige requires a minimum deposit of 100 HKD or equivalent in other base currencies. This requirement is consistent across all payment methods and account types, ensuring accessibility for all clients.

How to Withdraw

  1. Log in to your Prestige account.
  2. Navigate to the ‘Withdrawal’ section on the platform.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the limits set by Prestige.
  5. Submit your withdrawal request for processing.

Customer Support

Prestige Customer Support Overview

Support Channels

Prestige offers multiple contact methods for customer support, ensuring that clients have access to help whenever needed. The primary contact methods include:

  • Email: Clients can reach the support team via cs.support@prestigegroup.com.hk.
  • Live Chat: An instant messaging feature is available for real-time assistance.
  • Telephone: Clients can call +852 3759 6888 for direct support.
  • Social Media: Prestige maintains a presence on platforms like Facebook and Instagram for additional support and engagement.

Service Availability

The customer support service is available 24/5, allowing clients to contact them during the trading week. Multilingual support is offered, enhancing accessibility for a diverse client base. Supported languages include English and Chinese, catering to both local and international clients.

Frequently Asked Questions

Yes, Prestige International Limited is regulated by the Hong Kong Gold Exchange (HKGX). Client funds are protected through measures such as segregated accounts, ensuring that client funds are kept separate from the broker’s operational funds. This regulatory oversight enhances investor protection and instills confidence in traders using the Prestige platform.

Prestige offers a diverse range of trading instruments, including major forex currency pairs, precious metals such as gold and silver, stock indices like the S&P 500 and NASDAQ, as well as selected stocks and cryptocurrencies. This variety caters to different trading strategies and helps traders diversify their portfolios.

Prestige offers several account types tailored to different users. These include Retail Accounts for beginners, Professional Accounts for experienced traders, Corporate Accounts for corporate clients, and Demo Accounts for practice. Each account type has unique features to meet the specific needs of traders.

Clients can contact Prestige for customer support through several channels, including email at cs.support@prestigegroup.com.hk, a live chat feature for real-time assistance, and by telephone at +852 3759 6888. Additionally, Prestige maintains a presence on social media platforms like Facebook and Instagram for further support.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.