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Point trader group

Mauritius 5-10 years
Trusted
2.31
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Diverse selection of trading instruments including forex, commodities, indices, and cryptocurrencies
  • Access to MetaTrader 5 platform with advanced trading tools
  • Multiple account types catering to different trader needs
  • Responsive customer support through email, phone, and live chat
  • Low minimum deposit requirement of $50 for account opening

Cons

  • Not regulated by any financial authority
  • No fund protection measures for client accounts
  • High minimum deposit requirement of $50
  • Potential for higher fraud risk due to lack of regulation
  • Inactivity fees may apply on dormant accounts

Basic Information

Company Name
Point trader group
Registered Region
Mauritius
Established Period
5-10 years
Company Service Email Address
Contact Number
+23059422303
Company Website

User Reviews

Thomas Reid
Berlin

I faced significant issues with the withdrawal process. It took much longer than expected, and customer support was unhelpful when I reached out for assistance. I would advise caution with this broker due to their unregulated status.

Sophie Chen
Shanghai

Point Trader Group offers a good range of trading instruments and the MetaTrader 5 platform is quite user-friendly. I found the execution speed to be impressive, although I wish their customer support was more responsive.

Liam Johnson
London

My experience with Point Trader Group has been extremely disappointing. I had issues withdrawing funds, and their customer service was not helpful at all. The lack of regulation is a major red flag for me.

Emily Garcia
Miami

I have been trading with Point Trader Group for a while now and I’m quite satisfied. The variety of assets available is great, and I appreciate the low minimum deposit requirement. The platform works well for my trading style.

Point trader group Overview

Point Trader Group (Mauritius) Limited, established between 2013 and 2018, is a forex broker registered in Mauritius. Operating under the code 6281888475, this broker has been in the market for approximately 5 to 10 years. However, it is important to note that Point Trader Group currently operates without regulation, which may present certain risks for potential traders seeking a compliant trading environment.

Point Trader Group offers a variety of trading instruments, including forex, commodities, indices, and cryptocurrencies. The broker provides access to the MetaTrader 5 platform, which is known for its advanced trading tools and charting options. Customer support is available through various channels, ensuring responsiveness to inquiries. While the broker offers unique advantages such as diverse trading instruments and a user-friendly platform, the lack of regulatory oversight may be a critical consideration for traders evaluating their options in the forex market.

Is Point trader group Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Not Regulated Mauritius No fund protection measures

Is Point trader group Regulated and How Are Client Funds Protected?

Point Trader Group is not regulated by any recognized financial authority. This lack of regulation poses significant risks for traders, as there are no investor protection mechanisms in place. Clients may face higher potential for fraud or mismanagement of funds, as unregulated brokers do not adhere to the same safety standards as their regulated counterparts. Therefore, it is crucial for potential traders to consider these risks when assessing their options in the forex market.

Trading Platforms and Apps

What Trading Platforms and Apps Does Point trader group Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 5 (MT5) Windows, macOS, iOS, Android Advanced charting tools, multiple order types, market search, secure login Demo accounts available
Web Version All Browsers Access from any device, real-time trading, secure connection None
Mobile App iOS, Android Convenient login, price alerts, easy order placement None

Point Trader Group primarily offers the MetaTrader 5 platform, which is suitable for advanced traders due to its comprehensive range of tools and features. The web version enables trading across various devices without the need for downloads, providing flexibility for all traders. Meanwhile, the mobile app enhances accessibility, allowing for trading on-the-go with features like real-time alerts and market searches. Overall, the broker supports secure logins and efficient order execution, catering to diverse trading preferences.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min $50, Max $10,000/day USD, EUR
Credit/Debit Card Instant No platform fee Min $50, Max $5,000/day USD, EUR
E-Wallet (e.g., Skrill, Neteller) Instant 1.5% charge Min $10, Max $20,000/day USD, EUR

Minimum Deposit

Point Trader Group requires a minimum deposit of $50 to open an account. This amount is consistent across different payment methods, making it accessible for beginners. However, higher initial investments may be needed for premium account types.

How to Withdraw

To withdraw funds from your Point Trader Group account, follow these steps: 1. Log in to your trading account. 2. Navigate to the ‘Withdrawal’ section. 3. Select your preferred withdrawal method. 4. Enter the desired withdrawal amount within the limits. 5. Confirm your request and follow any additional verification steps if prompted.

Customer Support

Point Trader Group Customer Support Overview

Support Channels

Point Trader Group offers various contact methods for customer support, ensuring that traders can easily reach out for assistance. The main channels include:

  • Email: Customers can contact support via email at info@poinfxltd.com for inquiries and assistance.
  • Telephone: For direct support, traders can call +230 5942 2303 to speak with a representative.
  • Live Chat: An interactive live chat option might be available on the website for real-time support.
  • Social Media: The broker may also engage with clients through social media platforms for updates and support.

Service Availability

Customer support services are typically available during regular business hours, which may be 24/5. Multilingual support may also be offered, although specific languages supported are not detailed. This ensures that traders from diverse backgrounds can receive help in their preferred language.

Frequently Asked Questions

Point Trader Group is not regulated by any recognized financial authority. This lack of regulation poses significant risks for traders, as there are no investor protection mechanisms in place.

Point Trader Group offers a diverse selection of trading instruments, including forex, commodities, indices, stocks, and cryptocurrencies, catering to various trading strategies and preferences.

To withdraw funds, log in to your trading account, navigate to the ‘Withdrawal’ section, select your preferred method, enter the desired amount, and confirm your request while following any additional verification steps if prompted.

Point Trader Group provides customer support through various channels, including email, phone, and potentially live chat. Support is generally available during regular business hours to assist with inquiries.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.