Pocket Option Logo

Pocket Option

Costa Rica 5-10 years
Trusted
1.72
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Operates under Mwali International Services Authority
  • Diverse trading instruments: forex, commodities, indices, stocks, cryptocurrencies
  • User-friendly platforms: web version, mobile app, and MT5
  • Low minimum deposit requirement of $50
  • 24/7 customer support with multilingual assistance

Cons

  • Not regulated by major financial authorities
  • Limited educational resources for advanced traders
  • Proprietary platform lacks advanced technical analysis features
  • Withdrawal fees for certain payment methods
  • Limited customer support availability

Basic Information

Company Name
Pocket Option
Registered Region
Costa Rica
Established Period
5-10 years
Company Service Email Address
Contact Number
+442081234499
Company Website

User Reviews

Aleksandr T.
Moscow

I faced significant issues with withdrawals. It took longer than expected, and customer support was not very helpful in resolving my concerns. I hope they improve their service soon.

Laura C.
New York

Pocket Option is simple and effective, especially with the binary options feature that’s easy to use. The Android app works well, and the initial bonus was a nice boost to start trading. I had one minor issue logging in, but support sorted it out quickly. Great platform for trading on the go!

David R.
Toronto

I had a very frustrating experience with Pocket Option. The customer support was slow to respond, and I encountered withdrawal issues that took ages to resolve. I wouldn’t recommend this broker.

Emily T.
Los Angeles

Pocket Option is a great platform for beginners like me! The interface is super easy to navigate, and I was able to start trading quickly. The deposits are instant, and I was surprised by how fast I could withdraw my earnings. Highly recommend!

Pocket Option Overview

Pocket Option is a forex broker that operates under the company name Infinite Trade LLC and is registered in Costa Rica. With an operating period of approximately 5-10 years, Pocket Option has established itself as a key player in the online trading space, providing users with access to various financial markets. While the broker’s regulatory status is not specified in the provided data, it is essential for potential traders to conduct their own research regarding compliance and oversight to ensure a safe trading experience.

Is Pocket Option Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Mwali International Services Authority Comoros Segregated Funds

Is Pocket Option Regulated and How Are Client Funds Protected?

Pocket Option operates under the regulatory oversight of the Mwali International Services Authority, providing a structured framework for operational compliance. Although the broker is registered in Costa Rica, it is essential to note that its regulatory authority is based in the Comoros. This oversight is designed to enhance the safety and security of client transactions and operational practices.

In terms of fund protection, Pocket Option takes significant measures to ensure the safety of client assets. Client funds are kept in segregated accounts, which means they are not mixed with the broker’s operational funds. This practice is crucial for maintaining transparency and safeguarding user deposits. Additionally, the broker implements advanced security protocols, including data encryption and compliance with stringent anti-money laundering (AML) and know-your-customer (KYC) regulations, further reinforcing the protection of client interests.

Trading Platforms and Apps

What Trading Platforms and Apps Does Pocket Option Offer for Traders?

Platform Device Support Key Features Additional Services
Web Version All devices (Windows, macOS) Secure login, market search, multiple order types, price alerts Demo account available
Mobile App Android, iOS (via Safari) Two-factor authentication, one-click trading, push notifications Access to trading tournaments
MT5 Windows, macOS Advanced trading tools, technical indicators, economic calendar VPS available

The Pocket Option web version provides a versatile trading experience accessible across all devices, allowing traders to utilize a range of features including secure logins and market searches. The mobile app enhances convenience, enabling traders to engage in trading on the go with features like two-factor authentication and real-time alerts. MT5 caters to advanced traders through its sophisticated tools and indicators, supporting complex trading strategies while ensuring a secure environment for transactions.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min $50, Max $20,000/day USD
Credit/Debit Card Instant No platform fee Min $50, Max $10,000/day USD
E-wallet (e.g., Skrill, Neteller) Instant 1.5% charge Min $50, Max $5,000/day USD
Cryptocurrency Instant No platform fee Min $50, Max $15,000/day USD

Minimum Deposit

The minimum deposit requirement for Pocket Option is $50. This amount is consistent across different payment methods and account types, making it accessible for all traders looking to start their trading journey.

How to Withdraw

  1. Log in to your Pocket Option account.
  2. Navigate to the ‘Withdraw’ section of the platform.
  3. Select your preferred payment method from the available options.
  4. Enter the withdrawal amount within the allowed limits.
  5. Confirm your withdrawal request and wait for processing.
  6. You will receive a notification once your withdrawal has been processed.

Customer Support

Pocket Option Customer Support Overview

Support Channels

Pocket Option provides multiple avenues for customers to seek assistance. The primary contact methods include:

  • Email: Customers can reach out for help via email. It is recommended to use the registration email for efficient query handling.
  • Live Chat: For immediate responses, the live chat feature is available on the website, allowing customers to interact with support representatives in real-time.
  • Telephone: Customers can also contact support by phone, which is charged according to local tariffs.
  • Social Media: Pocket Option maintains a presence on various social media platforms, providing another option for general inquiries.

Service Availability

Pocket Option offers 24/7 customer support to assist users with their trading needs. The availability of multilingual support ensures that customers can receive help in various languages, enhancing the overall service experience.

Frequently Asked Questions

Pocket Option operates under the regulatory oversight of the Mwali International Services Authority, which is based in the Comoros. Client funds are protected through significant measures, including the use of segregated accounts that ensure client assets are kept separate from the broker’s operational funds. Additionally, the broker implements advanced security protocols, including data encryption and compliance with anti-money laundering (AML) and know-your-customer (KYC) regulations.

Pocket Option offers several account types tailored to different user groups: a Standard Account for beginners, a Pro Account for experienced traders with higher leverage and advanced tools, a VIP Account for high-volume traders with priority support, and a Demo Account for practice with virtual funds. Each account has specific minimum deposit requirements and features to suit various trading needs.

Pocket Option provides access to a diverse range of trading instruments, including forex pairs, commodities like gold and oil, indices such as the S&P 500 and NASDAQ, stocks from various countries, and cryptocurrencies like Bitcoin and Ethereum. This variety allows traders to implement different strategies and diversify their portfolios based on market conditions.

Pocket Option offers multiple support channels, including email, live chat on their website for immediate assistance, telephone support, and social media engagement. The customer support team is available 24/7 and provides multilingual assistance to ensure users receive help in various languages.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.