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Pemaxx

Mauritius 2-5 years
Trusted
2.14
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Mauritius Financial Services Commission
  • Diverse trading instruments including Forex, stocks, commodities, and cryptocurrencies
  • Trading platform: MetaTrader 5 with advanced features
  • Access to demo accounts for practice and strategy testing
  • 24/5 customer support available in multiple languages

Cons

  • Lack of valid regulation raises concerns about fund safety
  • Negative user reviews regarding withdrawal difficulties
  • Poor customer support with slow response times
  • Limited transparency on trading fees and conditions
  • Concerns over the legitimacy of its claimed regulatory status

Basic Information

Company Name
Pemaxx
Registered Region
Mauritius
Established Period
2-5 years
Company Service Email Address
Contact Number
+971588351485
Company Website

User Reviews

John Smith
New York, USA

I’ve had a frustrating experience with Pemaxx. After making a withdrawal request, it took over a week with no updates, and I struggled to get any support from customer service. They seemed overwhelmed and unresponsive. I hope they can improve their withdrawal process and support in the future.

Maria Garcia
Madrid, Spain

I’ve enjoyed trading with Pemaxx. The MetaTrader 5 platform is user-friendly and has all the features I need. I appreciate the diverse range of trading instruments available, which allows me to explore different strategies. Overall, a solid experience with good execution speed.

Ahmed Khan
Dubai, UAE

I had a terrible experience with Pemaxx. After making a profit, I tried to withdraw my funds and faced numerous issues. The support team was unhelpful, and I felt like I was being ignored. I regret using this broker and would advise others to be cautious.

Emily Chen
Toronto, Canada

Pemaxx has been a great broker for me! The deposit process was quick, and I’ve found their customer service to be very helpful when I had questions. I love the demo account feature, which has allowed me to practice trading without risk. Highly recommend for both new and experienced traders!

Pemaxx Overview

Pemaxx Global Limited is a forex broker established in Mauritius, specializing in providing innovative trading solutions to a diverse clientele. With an operating period of 2-5 years, Pemaxx has positioned itself as a trusted partner in the forex trading sector, backed by a team of seasoned experts passionate about financial markets. The broker claims to be regulated by the Mauritius Financial Services Commission, which adds a level of credibility to its operations within the industry. However, potential clients should approach with caution due to ongoing discussions regarding the broker’s regulatory status and overall trustworthiness.

Is Pemaxx Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Mauritius Financial Services Commission Mauritius Not specified

Is Pemaxx Regulated and How Are Client Funds Protected?

Pemaxx Global Limited is regulated by the Mauritius Financial Services Commission, holding a retail forex license. This regulatory oversight provides a degree of legitimacy to its operations. However, potential clients should approach with caution as there are ongoing discussions regarding the broker’s overall trustworthiness. Client funds may not have specific protections typically found with stronger regulatory frameworks, such as segregation of accounts or investor compensation schemes. The broker’s relatively new status in the market, along with potential regulatory ambiguities, heightens the risk for investors, emphasizing the importance of careful consideration before engaging in trading activities.

Trading Platforms and Apps

What Trading Platforms and Apps Does Pemaxx Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 5 Windows, macOS, iOS, Android Login security via encryption, multiple order types, price alerts, technical indicators Demo accounts, VPS services
Web Version Any device with internet access Secure login, basic order types, market search, price notifications Demo accounts
Pemaxx Trader (Mobile App) iOS, Android Biometric login, one-click trading, push notifications, symbol lookup Demo accounts

Pemaxx offers various trading platforms tailored to meet the needs of different traders. MetaTrader 5 is ideal for those requiring advanced trading tools and functionalities, while the web version allows for easy access from any device. The Pemaxx mobile app enhances convenience by enabling traders to manage their accounts on the go, with secure login options and real-time alerts. All platforms focus on providing a secure trading environment with efficient order execution and user-friendly interfaces.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min 50, Max 10,000 per transaction USD, EUR
Credit/Debit Card Instant No platform fee Min 50, Max 5,000 per transaction USD, EUR
E-wallets (e.g., Skrill, Neteller) Instant 1.5% fee Min 20, Max 20,000 per transaction USD, EUR

Minimum Deposit

The minimum deposit requirement at Pemaxx is $50. This applies across all payment methods and account types, ensuring accessibility for a wide range of traders.

How to Withdraw

To withdraw funds from your Pemaxx account, follow these steps: 1. Log in to your Pemaxx account. 2. Navigate to the ‘Withdrawal’ section. 3. Select your preferred withdrawal method. 4. Enter the amount you wish to withdraw. 5. Confirm your withdrawal request. 6. Await processing, which may take different times based on the withdrawal method chosen.

Customer Support

Pemaxx Customer Support Overview

Support Channels

Pemaxx provides various contact methods to assist clients effectively. Traders can reach out via:

  • Email: Users can send inquiries to the designated support email, ensuring a direct line of communication for any questions or issues.
  • Live Chat: An instant messaging option is typically available on the website, allowing for real-time assistance from customer service representatives.
  • Telephone: Clients can call the support hotline for immediate help, providing a personal touch to their inquiries.
  • Social Media: Pemaxx may also engage with clients through its social media channels, offering another platform for support and updates.

Service Availability

The customer support service at Pemaxx is available 24/5, ensuring that help is accessible during trading hours. Additionally, the support team is multilingual, catering to a diverse clientele, although specific languages supported may vary.

Additional Resources

Pemaxx enhances its customer support services by providing educational resources such as video tutorials and market analysis. These tools are designed to empower traders with knowledge and insights, assisting them in making informed trading decisions.

Frequently Asked Questions

Pemaxx Global Limited is regulated by the Mauritius Financial Services Commission, which provides some legitimacy to its operations. However, there are ongoing discussions regarding the broker’s overall trustworthiness, and specific protections for client funds, such as account segregation and investor compensation schemes, are not clearly specified. Potential clients should approach with caution before engaging in trading activities.

Pemaxx offers a diverse selection of trading instruments, emphasizing forex with access to 35 major and minor currency pairs. Additionally, traders can engage in commodities like gold and crude oil, indices such as the S&P 500 and FTSE 100, a substantial selection of over 2,500 US and UK stocks, and cryptocurrencies including Bitcoin and Ethereum. This variety supports different trading strategies and portfolio diversification.

Pemaxx provides several account types to cater to different trader needs: Retail Accounts for beginners, Professional Accounts for experienced traders seeking higher leverage, Corporate Accounts for corporate clients, Islamic Accounts for Muslim traders requiring swap-free conditions, and Demo Accounts for those wishing to practice trading without risk. The account opening process is designed to be straightforward, allowing users to start trading quickly.

Pemaxx offers multiple support channels for client inquiries including email, live chat, and telephone. The customer support service is available 24/5 and is multilingual to cater to a diverse clientele. Additionally, Pemaxx provides educational resources such as video tutorials and market analysis to assist traders in making informed trading decisions.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.