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OSTOUL

Egypt 5-10 years
Trusted
1.55
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Diverse range of financial services including securities brokerage and investment banking
  • Accessible trading platforms: Web Trader and mobile application
  • Multiple customer support channels: email, phone, and social media
  • Available account types catering to different trader needs
  • Demo account option for practice without real capital

Cons

  • No regulatory oversight from recognized authorities
  • Lack of investor protection measures
  • Limited information on trading conditions
  • No MetaTrader platform support
  • Potentially high withdrawal fees

Basic Information

Company Name
OSTOUL
Registered Region
Egypt
Established Period
5-10 years
Company Service Email Address
Contact Number
+20227372560

User Reviews

Ahmed El-Sayed
Cairo, Egypt

I’ve had issues with withdrawing my funds. It takes much longer than expected, and customer support has been unresponsive at times. The lack of regulation makes me uneasy about the safety of my investments.

Fatima Zahran
Alexandria, Egypt

OSTOUL’s Web Trader platform is quite user-friendly and I appreciate the range of trading instruments available. While I wish there was more regulatory oversight, my experience has been largely positive with fast execution speeds.

Omar Khaled
Giza, Egypt

I regret opening an account with OSTOUL. The customer support is lacking and I faced multiple issues with my withdrawals. The unregulated status makes me feel like my money isn’t safe here.

Sara Ahmed
Hurghada, Egypt

I’m very happy with my experience at OSTOUL. The mobile app works seamlessly, and I love the demo account option for practice. The customer service is helpful, and I feel I have good access to various trading markets.

OSTOUL Overview

OSTOUL is a forex broker established in 2010 and is headquartered in Egypt. The broker operates without regulatory oversight, which may present certain risks for traders. Despite its unregulated status, OSTOUL Capital Investment provides a range of financial services including securities brokerage, bonds trading, and investment banking. This background is crucial for potential clients looking to understand the environment in which they are trading.

The broker offers various trading instruments and services tailored for both individual and institutional clients. OSTOUL supports trading through its Web Trader and mobile application, providing accessible platforms for users. Customer support is available through multiple channels, including email and social media, enhancing communication with clients. While the lack of regulation raises concerns, the broker’s diverse offerings and commitment to customer service may appeal to traders seeking a wide range of investment options.

Is OSTOUL Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
No regulation Egypt No investor protection measures

Is OSTOUL Regulated and How Are Client Funds Protected?

The broker OSTOUL is not regulated by any recognized financial authority. This unregulated status poses significant risks for traders, as it implies a lack of investor protection measures and a higher potential for fraud. Clients considering OSTOUL should be aware that without regulatory oversight, there may be limited recourse in the event of disputes or financial loss. The absence of regulation can affect the safety of client funds and overall trust in the broker’s operations.

Trading Platforms and Apps

What Trading Platforms and Apps Does OSTOUL Offer for Traders?

Platform Device Support Key Features Additional Services
Web Trader Windows, macOS Secure login, multiple order types, price alerts Demo account availability
Mobile App iOS, Android Convenient login, push notifications, market search tools VPS services
MT4/MT5 Windows, macOS, iOS, Android Advanced charting tools, technical indicators, one-click trading API interfaces

OSTOUL offers a variety of trading platforms, including a Web Trader, a mobile application, and both MT4 and MT5. The Web Trader provides essential tools for traders on desktop systems, while the mobile app enhances accessibility for traders on the go. MT4 and MT5 are robust platforms favored for their advanced features, catering to both novice and experienced traders. Each platform supports secure logins and offers various functionalities like real-time alerts and comprehensive market searches, ensuring that traders can operate efficiently across different devices.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min 100, Max 10,000 USD, EUR
Credit/Debit Card Instant No platform fee Min 50, Max 5,000 USD, EUR
E-wallet (e.g., Skrill, Neteller) Instant 1.5% e-wallet charge Min 50, Max 20,000 USD, EUR

Minimum Deposit

The minimum deposit requirement at OSTOUL is typically $50, although it may vary based on the chosen payment method and account type. For instance, some methods may have higher minimums, particularly for corporate accounts.

How to Withdraw

  1. Log in to your OSTOUL account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw.
  5. Confirm your details and submit the withdrawal request.
  6. Wait for the processing time specified for your chosen withdrawal method.

Customer Support

OSTOUL Customer Support Overview

Support Channels

OSTOUL offers a variety of contact methods for customer support to ensure that traders can easily seek help. The main contact options include:

  • Email: Clients can reach out via email at info@ostoulcapital.com for inquiries and assistance.
  • Telephone: Support is available through their phone line at +20 2 27372560 for immediate assistance.
  • Social Media: OSTOUL maintains a presence on various platforms, including Facebook, where clients can also seek support and updates.

Service Availability

OSTOUL’s customer support is available during standard business hours. While specific hours are not detailed, traders can typically expect support during weekdays. Multilingual support is not explicitly mentioned, so inquiries may primarily be handled in English and Arabic.

Additional Resources

OSTOUL provides a range of educational resources that can help traders enhance their knowledge and skills. These include market analysis and trading signals. However, specific offerings like video tutorials and webinars are not mentioned.

Frequently Asked Questions

OSTOUL operates without regulatory oversight from recognized financial authorities. This unregulated status poses significant risks for traders, as it implies a lack of investor protection measures and a higher potential for fraud.

OSTOUL offers several account types including Retail Accounts for beginners, Professional Accounts for experienced traders, Corporate Accounts for institutional clients, and Demo Accounts for practice without risking real capital.

You can deposit and withdraw funds at OSTOUL using various methods including bank transfers, credit/debit cards, and e-wallets. Each method has different processing times and limits, which you should review during your account management.

OSTOUL offers customer support through multiple channels, including email, telephone, and social media. Support is available during standard business hours, and clients can reach out for assistance with their trading inquiries.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.