Onyx Markets Logo

Onyx Markets

United Kingdom 1-2 years
Trusted
1.96
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by FCA with market maker license
  • Supports MetaTrader 5 trading platform
  • Diverse trading instruments: Forex, CFDs, and commodities
  • Offers demo account for practice trading
  • Multiple contact channels for customer support

Cons

  • Suspicious Clone FCA License
  • Limited trading instruments (no stocks, ETFs, or cryptocurrencies)
  • Restricted access for users in the US and other countries
  • Lack of advanced educational resources
  • High potential risk due to unverified regulatory status

Basic Information

Company Name
Onyx Markets
Registered Region
United Kingdom
Established Period
1-2 years
Company Service Email Address
Contact Number
+442030975000
Company Website

User Reviews

Alice Johnson
London, UK

I’ve been trading with Onyx Markets for a few months now, and I’m quite impressed with their platform. The MT5 interface is user-friendly and offers great charting tools. My trades execute quickly, and I’ve found their spreads to be competitive. Customer service has been responsive when I’ve had questions, which is a plus. Overall, a solid experience so far.

Michael Smith
Manchester, UK

Onyx Markets has completely transformed my trading experience. The execution speed is remarkable, allowing me to capitalize on market movements effectively. Their demo account was instrumental in helping me learn the ropes without financial risk. I appreciate their transparency and the variety of assets available for trading. Highly recommend!

Sarah Williams
Birmingham, UK

I had high hopes for Onyx Markets, but I’ve faced significant issues with withdrawals. It took longer than expected to process my requests, and I felt like customer support wasn’t very helpful in resolving my concerns. I’m hesitant to continue trading here unless they improve their withdrawal process.

James Brown
Liverpool, UK

My experience with Onyx Markets has been extremely frustrating. The customer support is nearly impossible to reach, and my withdrawal request has been pending for weeks. I feel stuck and worried about my funds. I do not recommend this broker based on my experience.

Onyx Markets Overview

Onyx Markets, established in 2024, is a UK-based forex broker operating under the regulatory oversight of the Financial Conduct Authority (FCA) with a market maker license (No. 822509). Despite its recent inception, Onyx Markets aims to provide a robust trading environment tailored for both novice and experienced traders. The broker’s commitment to compliance with regulatory standards enhances its credibility, although potential clients should remain aware of the evolving nature of its regulatory status as it builds its reputation in the competitive forex market.

Specializing in a range of financial instruments, Onyx Markets offers trading in forex, commodities, and indices through the advanced MetaTrader 5 (MT5) platform. This platform is known for its comprehensive charting tools, algorithmic trading capabilities, and user-friendly interface, making it suitable for diverse trading strategies. Customer support is available through multiple channels, including email and phone, ensuring responsive assistance for traders. While Onyx Markets provides competitive spreads and a demo account for practice, potential clients should consider the broker’s regulatory standing and the inherent risks associated with trading in leveraged markets.

Is Onyx Markets Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Conduct Authority (FCA) United Kingdom None reported; Suspicious License

Is Onyx Markets Regulated and How Are Client Funds Protected?

Onyx Markets is registered under the Financial Conduct Authority (FCA) in the United Kingdom but currently holds a suspicious market maker license. This raises concerns about the legitimacy of its operations. As it stands, client funds lack adequate protection, as there are no confirmed measures such as segregated accounts or an investor compensation scheme in place. The broker’s unverified status can lead to significant risks for traders, including the potential for fraud. Therefore, while Onyx Markets may present itself as a regulated broker, the absence of strong regulatory oversight and fund safety protocols should give traders reason to exercise caution.

Trading Platforms and Apps

What Trading Platforms and Apps Does Onyx Markets Offer for Traders?

Platform Device Support Key Features Additional Services
MT5 Windows, macOS, iOS, Android 2FA, encryption, multiple order types, price alerts, technical indicators Demo accounts, VPS
Web Version Any device with internet access Secure login, market search, one-click trading None
Mobile App iOS, Android Biometrics, push notifications, symbol lookup None

Onyx Markets provides a comprehensive trading experience through its platforms. MT5 is ideal for advanced traders, featuring extensive tools for analysis and automated trading. The web version ensures flexibility, allowing access from any device with an internet connection. The mobile app offers convenience for on-the-go trading, featuring secure login and real-time alerts. All platforms focus on maintaining secure logins, fast order execution, and efficient market search tools, making Onyx Markets a versatile choice for traders.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-2 business days No platform fee, 0.5% for amounts over €5,000 Min €100, Max €50,000 EUR, USD
GrabPay Instant No fees Min $10, Max $5,000 USD, SGD
SPEI Instant No fees for deposits Min $50, Max $20,000 MXN, USD
Wire Transfer 3-5 business days $20 for international wires Min $100, Max $100,000 USD, EUR
Crypto Deposit Instant No fees for deposits Min $50, Max $10,000 BTC, ETH

Minimum Deposit

The minimum deposit requirement at Onyx Markets is $50. This amount is consistent across all payment methods and account types, ensuring accessibility for all traders regardless of their chosen funding method.

How to Withdraw

To withdraw funds from your Onyx Markets account, follow these steps:

  1. Log in to your Onyx Markets account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred payment method from the available options.
  4. Enter the amount you wish to withdraw.
  5. Confirm the transaction details and submit your withdrawal request.
  6. Check your email for a confirmation message regarding your withdrawal.
  7. Wait for the processing time as specified for your chosen payment method.

Customer Support

Onyx Markets Customer Support Overview

Support Channels

Onyx Markets offers multiple contact methods to ensure comprehensive customer support. Clients can reach out via:

  • Email: Customers can send inquiries to trading@onyxmarkets.co.uk, where the support team is ready to assist with any questions or issues.
  • Live Chat: Clients can utilize the live chat feature on the Onyx Markets website for instant assistance during trading hours.
  • Telephone: For urgent matters, customers can call the support hotline at +44 203 097 5000 for direct communication with a support representative.
  • Social Media: Onyx Markets is also active on social media platforms, providing another avenue for customer engagement and support.

Service Availability

Onyx Markets provides customer support services 24/5, ensuring that assistance is available during the trading week. Additionally, support is offered in multiple languages, including English and several others, to cater to a diverse clientele.

Additional Resources

Onyx Markets enriches its customer service experience with various educational resources. These include:

  • Video Tutorials: Step-by-step guides are available for new traders to navigate the trading platform effectively.
  • Webinars: Regular webinars are hosted to provide insights into market trends and trading strategies.
  • Market Analysis: The broker offers market analysis to help traders make informed decisions.
  • Trading Signals: Clients can access trading signals to enhance their trading strategies.

Overall, Onyx Markets is committed to providing exceptional customer service and support to its clients, ensuring that help is always within reach.

Frequently Asked Questions

Onyx Markets operates under a market maker license from the Financial Conduct Authority (FCA) in the UK, which helps to ensure that the company adheres to specific compliance standards. However, it is important to note that the FCA license is currently considered suspicious, and potential clients should conduct thorough research before engaging with the platform.

Onyx Markets offers competitive spreads and various account types suitable for different trading strategies. Fees and commissions may apply, and clients are advised to review their account statements regularly. Additional costs, such as transaction taxes and third-party fees, are the responsibility of the trader.

Onyx Markets requires that all deposits and withdrawals are conducted through accounts in the client’s name, which is a standard practice to enhance fund security. However, as the broker operates under a suspicious license, potential clients should be aware of the inherent risks and take extra precautions.

Onyx Markets utilizes the MetaTrader 5 (MT5) platform, offering advanced charting tools, algorithmic trading capabilities, and access to international markets. The platform is designed to provide a user-friendly experience, but clients are encouraged to familiarize themselves with its features before trading.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.