NovaTrade Logo

NovaTrade

Vietnam 5-10 years
Trusted
1.51
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Wide range of trading instruments including digital money, indices, agriculture, livestock, and currency pairs
  • Three distinct account types catering to various trader experience levels
  • Competitive spreads starting from 0.2 pips for major forex pairs
  • Customer support available 24/5 via email and telephone
  • Minimum deposit requirement set at $50 across all account types

Cons

  • Not regulated by any recognized financial authority
  • Limited trading instruments with no stocks or ETFs available
  • No support for popular platforms like MT4 or MT5
  • Minimum deposit requirement of $50 may be considered high for some users
  • Inactivity fees and unclear withdrawal processing times

Basic Information

Company Name
NovaTrade
Registered Region
Vietnam
Established Period
5-10 years
Company Service Email Address
Contact Number
+033 7236 2732 777
Company Website

User Reviews

John Doe
Hanoi, Vietnam

I had high hopes for NovaTrade due to their range of instruments, but my withdrawal process has been frustrating. It took longer than expected, and I had a hard time reaching customer support for assistance. I wouldn’t recommend it to others.

Alice Nguyen
Ho Chi Minh City, Vietnam

NovaTrade’s platform is quite user-friendly, and I appreciate the variety of trading instruments available. The spreads are competitive, and I found it easy to navigate. However, I’d like to see more transparency regarding withdrawal times.

David Tran
Da Nang, Vietnam

I had a terrible experience with NovaTrade. Their customer service is unresponsive, and I faced multiple issues while trying to withdraw my funds. It feels risky trading with an unregulated broker like this. I do not recommend it.

Linh Pham
Can Tho, Vietnam

NovaTrade has been great for me! The spreads are low, and the platform is efficient for my trading style. I’ve had positive experiences with their customer service, and I enjoy the diverse range of instruments offered. Highly satisfied!

NovaTrade Overview

NovaTrade is a forex broker registered in Vietnam, with an operating period of 5-10 years. The broker is known for its wide range of trading instruments, including digital money, indices, agriculture, livestock, currency pairs, and precious metals. However, it is important to note that NovaTrade is unregulated, which may pose certain risks for traders. The broker aims to provide a platform for users to engage in trading activities, although potential clients should be aware of the implications of trading with an unregulated entity.

Is NovaTrade Safe? Regulation Analysis

Regulatory Information

NovaTrade is not regulated by any recognized financial authority. As such, trading with this broker carries inherent risks, including a lack of investor protection and a higher potential for fraud. Traders should exercise caution when considering engagement with an unregulated entity like NovaTrade.

Is NovaTrade Regulated and How Are Client Funds Protected?

Trading Platforms and Apps

What Trading Platforms and Apps Does NovaTrade Offer for Traders?

PlatformDevice SupportKey FeaturesAdditional Services
NovaTrade WebtraderWeb (Windows, macOS)Secure login, multiple order types, market search, price alertsDemo account available
Mobile AppiOS, AndroidConvenient login, push notifications, order managementValue-added services not specified
MT4/MT5 (Not available)N/AN/AN/A

NovaTrade offers a unique trading experience through its proprietary NovaTrade Webtrader platform, which is accessible via web browsers on Windows and macOS. This platform includes secure login features and tools for effective market searching and order management. The mobile app allows traders to manage their accounts seamlessly from their smartphones, with functionalities such as push notifications for real-time alerts. Overall, NovaTrade supports efficient trading processes while prioritizing secure logins and fast order execution.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment MethodProcessing TimeFeesLimitsBase Currency Options
Bank Transfer3–5 daysNo platform feeMin 50, Max 20k/dayUSD, VND
e-Wallets (e.g., Skrill, Neteller)InstantNo platform fee, but 1.5% chargeMin 50, Max 10k/dayUSD
Cryptocurrency TransfersVariesNo platform feeMin 50, Max 5k/dayBTC, ETH

Minimum Deposit

The minimum deposit requirement at NovaTrade is set at $50. This amount is consistent across all account types and does not vary by payment method or region.

How to Withdraw

To initiate a withdrawal with NovaTrade, follow these steps:

  1. Log in to your NovaTrade account.
  2. Navigate to the ‘Withdrawal’ section of the platform.
  3. Select your preferred payment method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the specified limits.
  5. Submit your withdrawal request and wait for processing.

Customer Support

NovaTrade Customer Support Overview

Support Channels

NovaTrade offers several contact methods for customer support, ensuring traders can receive help when needed. The main support channels include:

  • Email: Traders can reach out to support via email at support@novatrade.io.
  • Telephone: For immediate assistance, customers can call +033 7236 2732 777.

Service Availability

Customer support is available 24/5, allowing traders to get assistance during the trading week. NovaTrade provides multilingual support, catering to a diverse range of clients, though specific languages supported have not been detailed.

Frequently Asked Questions

No, NovaTrade is not regulated by any recognized financial authority. This unregulated status may pose risks for traders, including a lack of investor protection.

NovaTrade offers a diverse range of trading instruments, including digital money, indices, agriculture, livestock, and currency pairs. However, stocks and ETFs are not available.

The minimum deposit requirement at NovaTrade is set at $50, applicable across all account types.

Customers can reach NovaTrade’s customer support via email at support@novatrade.io or by telephone at +033 7236 2732 777. Support is available 24/5.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.