NGG Logo

NGG

Thailand 5-10 years
Trusted
2.16
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Specialized in gold trading
  • Supports MetaTrader 5 (MT5)
  • Offers Islamic accounts
  • Multiple customer support channels
  • Accessible trading platforms: NGG Trade App and Web Version

Cons

  • Not regulated by any financial authority
  • Limited trading instruments, primarily focused on gold
  • Insufficient information on trading fees and conditions
  • Potential risks associated with unregulated trading
  • Lack of educational resources for traders

Basic Information

Company Name
NGG
Registered Region
Thailand
Established Period
5-10 years
Company Service Email Address
Contact Number
+66028215355

User Reviews

Michael Johnson
Bangkok

I had high hopes for NGG, especially since they focus on gold trading, but my experience has been frustrating. Withdrawals took longer than expected, and customer support was not very responsive. I felt left in the dark about my funds, which is concerning given their unregulated status.

Samantha Lee
Chiang Mai

I’ve been trading with NGG for a while now, and I appreciate their platform’s ease of use. The NGG Trade App is convenient, and I found the execution speed to be quite satisfactory. While I wish there were more educational resources, overall, I’m happy with the service.

David Smith
Pattaya

Extremely disappointed with NGG. The lack of regulation is a huge red flag for me. I encountered issues when trying to withdraw my profits, and the customer service was unhelpful. I wouldn’t recommend this broker to anyone.

Aisha Patel
Bangkok

NGG has been a solid choice for my trading needs. Their focus on gold trading aligns perfectly with my strategy, and the MT5 platform offers great tools for analysis. I appreciate the availability of an Islamic account as well. Customer support has been helpful when I’ve needed assistance.

NGG Overview

Founded in 2020, NGGTRADE Co., Ltd operates as a forex broker based in Thailand. With an operating period of 5-10 years, NGG specializes in gold trading; however, it is important to note that the broker is not regulated by any financial authorities, which may pose certain risks for potential traders. This lack of regulation necessitates caution when considering trading with NGG, as it may affect the overall trustworthiness of the broker’s operations.

NGG offers a range of trading services primarily focused on gold, utilizing the NGG Trade platform alongside MetaTrader 5 (MT5) for enhanced trading capabilities. Customer support is available through various channels, including phone and email, to assist traders with inquiries. While NGG does provide the option for Islamic accounts, its unregulated status and limited information on trading details might be a concern for some traders. Overall, prospective clients are encouraged to evaluate the risks associated with trading through NGG while exploring its offerings and features.

Is NGG Safe? Regulation Analysis

Regulatory Information

NGGTRADE Co., Ltd is not regulated by any recognized financial authority. This lack of regulation raises concerns regarding investor protection and the overall safety of trading with this broker. Potential traders should be aware that an unregulated status can increase the risk of fraud and may result in fewer protections for client funds.

Trading Platforms and Apps

What Trading Platforms and Apps Does NGG Offer for Traders?

Platform Device Support Key Features Additional Services
NGG Trade App iOS, Android Secure login, market symbol lookup, push notifications Demo accounts available
MetaTrader 5 (MT5) Windows, macOS, iOS, Android 2FA, multiple order types, technical indicators API interfaces available
Web Version Windows, macOS Encrypted login, price alerts, efficient search tools No additional services

NGG provides access to multiple trading platforms catering to various trader needs. The NGG Trade App allows traders to manage their investments conveniently from their mobile devices, while MT5 offers advanced features and tools for more experienced traders. The web version facilitates trading directly from browsers without the need for installation. Each platform emphasizes secure logins and efficient order execution, ensuring a robust trading experience. The availability of additional services such as demo accounts and API interfaces further enhances the trading environment for users.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3-5 business days No platform fee Min 100, Max 10,000 per transaction THB, USD
Credit/Debit Card Instant No platform fee, 2.5% charge for international cards Min 50, Max 20,000 per transaction THB, USD
e-Wallets (e.g., Skrill, Neteller) Instant No platform fee, but 1.5% e-wallet charge Min 50, Max 15,000 per transaction THB, USD

Minimum Deposit

The minimum deposit requirement for NGG is 50 THB for e-wallets, 100 THB for bank transfers, and 50 THB for credit/debit card deposits. This amount may vary based on the payment method selected, and specific account types may have different minimum deposit requirements.

How to Withdraw

  1. Log in to your NGG account.
  2. Navigate to the withdrawal section.
  3. Select your preferred withdrawal method.
  4. Enter the withdrawal amount and confirm your request.
  5. Follow any additional verification steps as prompted.
  6. Wait for the processing time based on your selected method to receive your funds.

Customer Support

NGG Customer Support Overview

Support Channels

NGG offers multiple contact methods for customer support, ensuring traders can easily reach out for assistance. The primary channels include:

  • Email: Traders can contact support via email at cs@nggtrade.com.
  • Telephone: Customers can call NGG at +66 0-2821-5355 for immediate assistance.
  • Social Media: NGG also maintains a presence on platforms such as Facebook, where traders can connect for support and updates.

Service Availability

NGG’s customer support operates during regular business hours, ensuring traders can receive help when needed. Multilingual support may be available, catering to a diverse range of clients, although specific languages supported have not been detailed.

Frequently Asked Questions

NGGTRADE Co., Ltd is not regulated by any recognized financial authority. This lack of regulation raises concerns regarding investor protection and the overall safety of trading with this broker. Potential traders should be aware that an unregulated status can increase the risk of fraud and may result in fewer protections for client funds.

NGG primarily specializes in gold trading, while also offering access to a limited range of other asset categories. However, detailed information on the specific trading instruments beyond gold is not fully provided, and traders should be aware that NGG’s offerings may not include a wide variety of markets.

NGG provides multiple contact methods for customer support, including email at cs@nggtrade.com and telephone support at +66 0-2821-5355. Additionally, NGG maintains a presence on social media platforms such as Facebook for further assistance and updates.

Deposits and withdrawals with NGG can be conducted through various methods, including bank transfers, credit/debit cards, and e-wallets. The processing times and fees may vary depending on the method chosen, and it is important for traders to understand these details when planning their transactions.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.