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Ngel Partners

Malaysia 5-10 years
Trusted
5.72
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Labuan FSA in Malaysia
  • Diverse trading instruments: Forex, indices, commodities, cryptocurrencies, metals
  • Trading platform: MT5 with full license
  • Maximum leverage of up to 1:200
  • Demo account available for practice trading

Cons

  • Not regulated by major authorities like FCA or ASIC
  • High minimum deposit requirement of $200
  • Withdrawal fees apply
  • Limited educational resources for traders
  • Slow customer support response times reported

Basic Information

Company Name
Ngel Partners
Registered Region
Malaysia
Established Period
5-10 years
Company Service Email Address
Contact Number
+60087504220

User Reviews

Hurt D
Hong Kong

I deposited $500 on May 11, 2021, and attempted to withdraw $490 on May 15, 2021. I received much less than expected and ended up losing over $150. Their withdrawal process is a scam. Beware!

John Smith
New York, USA

Ngel Partners has a solid trading platform with quick execution times. I appreciate the variety of trading products available and the responsiveness of their support team. Just wish the minimum deposit was lower.

Amir Khan
Karachi, Pakistan

The platform is okay, but I faced issues with customer support. They were slow to respond when I had questions about my account, which was frustrating.

Sofia Lee
Singapore

I had a great experience with Ngel Partners! Their customer service is excellent, and the platform is user-friendly. I especially like the diverse range of assets to trade. Highly recommend!

Ngel Partners Overview

Ngel Partners is a forex broker founded in 2019 and headquartered in Labuan, Malaysia. The brokerage operates under the regulation of the Labuan Financial Services Authority (Labuan FSA), holding a license number MB/20/0048. This regulatory oversight ensures that Ngel Partners adheres to specific standards, providing a level of trust and credibility for traders looking to engage in the forex market. With a commitment to transparency and secure trading practices, Ngel Partners aims to create a reliable trading environment for its clients.

Is Ngel Partners Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Labuan Financial Services Authority (Labuan FSA) Malaysia Segregated Funds

Is Ngel Partners Regulated and How Are Client Funds Protected?

Ngel Partners is regulated by the Labuan Financial Services Authority (Labuan FSA) in Malaysia, holding a Straight Through Processing (STP) license (License No. MB/20/0048). Client funds are protected through the implementation of segregated accounts, ensuring that client funds are kept separate from the broker’s operational funds. This regulatory oversight helps maintain a level of transparency and safety for traders. However, it is important to note that while Ngel Partners is regulated, it may not be under the purview of more recognized financial authorities, which could raise concerns for some investors regarding the robustness of investor protection mechanisms in place. As such, traders should consider the nature of the regulatory environment and weigh the benefits and risks associated with trading through Ngel Partners.

Trading Platforms and Apps

What Trading Platforms and Apps Does Ngel Partners Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android Secure login (2FA), multiple order types, price alerts, technical indicators Demo account, VPS
Web Version Any device with internet access Encrypted login, symbol lookup, price alerts, economic calendar API interface
Mobile App iOS, Android Biometric login, one-click trading, push notifications, market search Demo account

Each platform offered by Ngel Partners has its unique advantages. The MT4/MT5 platforms cater well to experienced traders with advanced tools for market analysis and automated trading. The web version allows users to access trading functionalities from any device without the need for installation, while the mobile app provides flexibility for trading on the go with essential features for secure logins and real-time alerts. Overall, Ngel Partners emphasizes mobile trading, ensuring secure access, quick order execution, and useful search tools across its platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-2 business days No platform fee, 0.5% for transfers under €1,000 Min €100, Max €50,000/day EUR, USD
GrabPay Instant No fees Min $10, Max $5,000/day USD, SGD
SPEI Instant No platform fee, 1% for amounts over $5,000 Min $50, Max $20,000/day MXN, USD
Credit/Debit Card Instant No fees Min $20, Max $10,000/day USD, EUR

Minimum Deposit

The minimum deposit requirement for Ngel Partners is $250. This amount is consistent across all payment methods and account types, allowing for a straightforward entry point for all clients.

How to Withdraw

To withdraw funds from your Ngel Partners account, follow these steps:

  1. Log in to your Ngel Partners account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred payment method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Confirm your withdrawal details and submit the request.
  6. You will receive a confirmation email once your withdrawal is processed.

Customer Support

Ngel Partners Customer Support Overview

Support Channels

Ngel Partners offers a variety of support channels to assist customers effectively. Clients can reach out via:

  • Email: Send inquiries or concerns to support@ngelpartners.com.
  • Live Chat: Access instant support through the live chat feature on their website.
  • Telephone: Call their customer service at +60 087504220 for direct assistance.
  • Social Media: Follow Ngel Partners on platforms like Facebook and Twitter for updates and support.

Service Availability

Ngel Partners provides customer service availability from 24/5, ensuring support during weekdays. They also offer multilingual support in English and Malay, making it easier for a diverse clientele to seek help.

Additional Resources

Ngel Partners enhances customer experience with valuable resources, including:

  • Video tutorials that guide users through the trading platform.
  • Webinars on various trading strategies and market analysis.
  • Regular market analysis to keep traders informed about market trends.
  • Trading signals to assist clients in making informed trading decisions.

Frequently Asked Questions

Yes, Ngel Partners is regulated by the Labuan Financial Services Authority (Labuan FSA) in Malaysia, with a license number of MB/20/0048. This regulation means that the broker adheres to specific operational standards and practices, ensuring a certain level of protection for clients’ funds and promoting fair trading conditions.

Ngel Partners offers competitive trading conditions, including a minimum deposit of $200, leverage up to 1:200, and spreads starting from 1.5 to 2.5 pips on standard accounts. Clients can trade a variety of instruments, including Forex, indices, commodities, cryptocurrencies, and metals through the MT5 trading platform.

Ngel Partners takes fund security seriously by maintaining client funds in segregated accounts, which protects them from being used for operational purposes. Additionally, the broker employs advanced encryption and security measures to safeguard personal and financial information during transactions.

Users generally find the Ngel Partners trading platform user-friendly, particularly the MT5 interface, which offers advanced tools and features for analysis and trading. While some clients have noted room for improvement in website functionality, overall feedback indicates a satisfactory experience with customer support and the registration process.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.