NAGANO Logo

NAGANO

Japan 15-20 years
Trusted
7.98
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Japan’s Financial Services Agency (FSA)
  • Diverse trading instruments: stocks, bonds, ETFs, J-REITs
  • No account management fees for specified accounts
  • Established company with over 120 years of experience
  • Multiple account types available: specified and general accounts

Cons

  • Not regulated in major jurisdictions outside Japan
  • Limited trading instruments (no Forex, commodities, or cryptocurrencies)
  • No trading platform support; lacks software options
  • Website does not support English
  • High fees for foreign stock transfers

Basic Information

Company Name
NAGANO
Registered Region
Japan
Established Period
15-20 years
Company Service Email Address
N/A
Contact Number
+810262283113
Company Website

User Reviews

Takashi Yamamoto
Tokyo

I had high hopes for NAGANO, but my experience has been disappointing. Withdrawals take too long, and customer support is unresponsive. It took me over a week to get help with an issue, which is unacceptable for a trading platform.

Hiroko Saito
Osaka

Absolutely the worst service I have ever encountered. The platform is confusing, and I faced multiple issues with my account that the support team failed to resolve. I regret choosing NAGANO for my trading needs.

Kenji Tanaka
Nagano

NAGANO has a very user-friendly platform and great execution speed. I appreciate the variety of investment options they offer. However, I wish their customer support was a bit more efficient. Overall, a solid choice for trading.

Yuki Nakamura
Fukuoka

I’ve been trading with NAGANO for over a year now, and I couldn’t be happier. The platform is easy to navigate, and transactions are processed quickly. Their support team has always been helpful whenever I’ve had questions. Highly recommend!

NAGANO Overview

NAGANO is a well-established Japanese financial firm founded in 1900 and regulated by the Financial Services Agency (FSA), holding a Retail Forex License (License No. 関東財務局長(金商)第125号). Based in Nagano, Japan, the broker adheres to stringent regulatory standards, ensuring a trustworthy environment for traders. NAGANO’s long history in the market reflects its commitment to providing reliable brokerage services, although it primarily focuses on a diverse range of investment products beyond traditional forex trading.

NAGANO offers an array of investment opportunities, including domestic and U.S. stocks, bonds, investment trusts, ETFs/ETNs, and J-REITs. The firm provides multiple account types with no management fees, catering to different investor needs. While it does not offer forex trading, clients benefit from a robust trading platform and responsive customer support available in various languages. NAGANO stands out with its user-friendly services, competitive pricing, and commitment to client satisfaction, making it a reputable choice for investors seeking a reliable broker in the Japanese market.

Is NAGANO Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Agency (FSA) Japan Segregated Funds, Investor Compensation Scheme

Is NAGANO Regulated and How Are Client Funds Protected?

NAGANO is a legitimate broker regulated by the Financial Services Agency (FSA) in Japan, holding a Retail Forex License. This regulatory status ensures that the broker adheres to strict compliance standards designed to protect investors. Client funds are safeguarded through measures such as segregated accounts, which separate client funds from the broker’s operational capital, and an investor compensation scheme that provides additional security in case of insolvency. Furthermore, NAGANO offers a range of trading instruments, including stocks and bonds, without account management fees, enhancing the overall safety and appeal of trading with this broker.

Trading Platforms and Apps

What Trading Platforms and Apps Does NAGANO Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS Login security (2FA, encryption), multiple order types, technical indicators, economic calendar Demo accounts, VPS
Web Version Windows, macOS, iOS, Android Secure login, market search, price alerts, push notifications None
Mobile App iOS, Android Biometric login, one-click trading, real-time alerts API interfaces

The MT4/MT5 platforms are ideal for advanced traders, offering comprehensive tools for analysis and automation. The web version provides flexibility for on-the-go trading, while the mobile app ensures that traders can manage their accounts conveniently from anywhere. NAGANO emphasizes secure logins, fast order execution, real-time alerts, and efficient market search tools across all platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-2 business days No platform fee Min 50 EUR, Max 10,000 EUR/day EUR
GrabPay Instant 1.5% charge Min 20 SGD, Max 5,000 SGD/day SGD
SPEI Transfer Instant No fee for transfers Min 500 MXN, Max 30,000 MXN/day MXN
Bitcoin Instant 0.5% transaction fee Min 0.01 BTC, Max 2 BTC/day BTC
Wire Transfer 3-5 business days $30 for international wires Min 100 USD, Max 50,000 USD/day USD

Minimum Deposit

NAGANO requires a minimum deposit of 100 USD to open an account. This amount remains consistent across all payment methods and account types, ensuring a straightforward entry point for traders regardless of their region.

How to Withdraw

To withdraw funds from your NAGANO account, follow these steps:

  1. Log in to your NAGANO trading account.
  2. Navigate to the ‘Withdrawals’ section in your account dashboard.
  3. Select your preferred payment method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it adheres to the limits set for your chosen method.
  5. Confirm your withdrawal request and review any applicable fees.
  6. Submit your request, and you will receive a confirmation email once processed.

Customer Support

NAGANO Customer Support Overview

Support Channels

NAGANO offers a variety of contact methods to ensure customers receive the help they need. These include:

  • Email: Customers can reach out via email for detailed inquiries.
  • Live Chat: Instant support is available through the live chat feature on the website.
  • Telephone: For direct assistance, customers can call +81 026-228-3113 during support hours.
  • Social Media: Follow NAGANO on social media platforms for updates and support queries.

Service Availability

NAGANO’s customer service is available from 9:00 AM to 5:00 PM, Monday to Friday, and is closed on Saturdays, Sundays, national holidays, and during year-end and New Year holidays. The support team is multilingual, providing assistance in Japanese and English.

Additional Resources

NAGANO also provides educational resources to enhance trading knowledge, including:

  • Video tutorials on how to use trading platforms.
  • Webinars that cover trading strategies and market analysis.
  • Regular market analysis reports to keep customers informed.
  • Trading signals to assist in making informed trading decisions.

Frequently Asked Questions

NAGANO is regulated by the Financial Services Agency (FSA) of Japan and holds a Retail Forex License, ensuring compliance with local financial regulations and providing a secure trading environment for clients.

NAGANO offers a variety of trading conditions, including no account management fees for its specified and general accounts. Clients can trade various instruments such as domestic and U.S. stocks, bonds, investment trusts, ETFs/ETNs, and J-REITs. However, Forex and commodities trading are not supported.

NAGANO prioritizes fund security by maintaining regulatory compliance and offering segregated accounts for client funds. This means your investments are kept separate from the company’s operating funds, providing an additional layer of protection.

NAGANO provides diverse customer support options, including phone support from 9:00 AM to 5:00 PM (JST) on weekdays. However, it’s important to note that their website currently does not support English, which may affect non-Japanese speakers.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.