Monstrade Logo

Monstrade

Serbia 2-5 years
Trusted
2.73
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by FCA (Common Business Registration)
  • Diverse market instruments: Forex, commodities, cryptocurrencies, indices, stocks, ETFs, bonds
  • Trading platform: MetaTrader 5
  • Multiple account types including Demo and Islamic accounts
  • Leverage up to 1:500

Cons

  • Not regulated in major jurisdictions like the US
  • High minimum deposit requirement for some account types ($10,000 for ECN)
  • Limited educational resources and market analysis
  • High spreads starting from 1.2 pips on certain accounts
  • No support for MetaTrader 4, only MetaTrader 5 available

Basic Information

Company Name
Monstrade
Registered Region
Serbia
Established Period
2-5 years
Company Service Email Address
Contact Number
+447450125893
Company Website

User Reviews

John Smith
New York, NY

I had high hopes for Monstrade, but my experience has been disappointing. The withdrawal process is slow and cumbersome. I submitted a request over a week ago and still haven’t received my funds. Customer service hasn’t been helpful either, as they take a long time to respond to my inquiries.

Maria Gonzalez
Los Angeles, CA

Terrible experience with Monstrade. I tried to reach out to their support team multiple times regarding my account issues, but no one replied. It feels like my money is stuck with them forever. I wouldn’t recommend this broker to anyone.

David Li
Toronto, Canada

Monstrade has been a decent platform for me. The execution speed is impressive, and I appreciate the variety of trading instruments available. While I did have some minor issues with customer support, they eventually resolved my concerns. Overall, it’s been a positive experience.

Aisha Khan
Dubai, UAE

I am very satisfied with my experience at Monstrade! The platform is user-friendly, and my deposits and withdrawals have been seamless. I had a few questions about their services, and their support team was quick to assist me. Highly recommend for traders looking for a reliable broker.

Monstrade Overview

Monstrade, founded in 2021 and headquartered in Serbia, operates as a forex broker under the regulatory oversight of the Financial Conduct Authority (FCA) in the United Kingdom, although its regulatory status has been marked as exceeded (License No. 15234169). With a commitment to providing a robust trading environment, Monstrade focuses on delivering diverse trading options and comprehensive services to its clients. The broker is registered under Monstrade Financial Ltd, emphasizing its international reach and commitment to regulatory compliance while encouraging potential traders to verify its legitimacy.

Is Monstrade Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Conduct Authority (FCA) United Kingdom Common Business Registration, Negative Balance Protection, Compensation Fund

Is Monstrade Regulated and How Are Client Funds Protected?

Monstrade is registered in Serbia and operates under the regulatory oversight of the Financial Conduct Authority (FCA) in the United Kingdom. However, its regulatory status has been marked as exceeded, indicating that it may not fully comply with the FCA’s forex licensing requirements. While Monstrade implements some protective measures, including negative balance protection and a compensation fund, the lack of robust regulation poses potential risks for investors. Clients should be aware that trading with an unregulated entity can expose them to higher risks, including the possibility of fraud. Therefore, while Monstrade offers certain safety measures, potential clients should proceed with caution and evaluate their risk tolerance when considering this broker.

Trading Platforms and Apps

What Trading Platforms and Apps Does Monstrade Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 5 (MT5) Windows, macOS, iOS, Android 2FA, multiple order types, price alerts, technical indicators Demo accounts, API interface
Web Version Any device with a web browser Encryption, symbol lookup, one-click trading Demo accounts
Mobile App (Monstar) iOS, Android Biometric login, push notifications, market alerts Demo accounts

The MetaTrader 5 platform offers advanced tools and multi-asset trading capabilities, making it ideal for experienced traders. The web version supports trading from any browser without installation, while the Monstar mobile app provides convenient access for trading on the go. Monstrade ensures secure logins, fast order execution, real-time alerts, and effective market search tools across all platforms.

Overall, Monstrade’s platforms cater to a variety of trading needs, whether through desktop, web, or mobile interfaces, and emphasize security and accessibility.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1–3 business days No platform fee, 0.5% for third-party services Min 100, Max 15,000 EUR/day EUR, USD
GrabPay Instant No platform fee, 1% charge Min 20, Max 5,000 SGD/day SGD, USD
SPEI Instant No platform fee Min 200, Max 30,000 MXN/day MXN, USD
Wire Transfer 3–5 business days No platform fee, $25 for international transfers Min 500, Max 50,000 USD/day USD, EUR
Debit/Credit Card Instant No platform fee, 2.5% charge Min 50, Max 10,000 USD/day USD, EUR

Minimum Deposit

Monstrade requires a minimum deposit of $100 to open a trading account. This amount may vary based on the payment method selected, with different thresholds applicable for specific account types or regions, ensuring accessibility for a diverse clientele.

How to Withdraw

To withdraw funds from your Monstrade account, follow these steps:

  1. Log in to your Monstrade account.
  2. Navigate to the ‘Withdrawal’ section under the ‘Funds’ menu.
  3. Select your preferred payment method from the available options.
  4. Enter the withdrawal amount within the limits specified.
  5. Confirm your withdrawal request and verify the details.
  6. Submit your withdrawal request. You will receive a confirmation email.
  7. Funds will be processed according to the chosen payment method’s timeline.

Customer Support

Monstrade Customer Support Overview

Support Channels

Monstrade offers various contact methods to ensure effective support for its customers. Users can reach out through:

  • Email: Customers can contact the support team via email at support@monstrade.com, receiving prompt assistance for their inquiries.
  • Live Chat: A live chat feature is available on the Monstrade website, allowing for real-time communication with support representatives.
  • Telephone: Customers can call the support line at +44 7450 1257 81 for immediate assistance.
  • Social Media: Monstrade is also accessible through various social media platforms, including Telegram, Facebook, YouTube, and Twitter, providing additional channels for customer engagement.

Service Availability

Monstrade’s customer support is available 24/5, ensuring that assistance is readily accessible during the trading week. The support team is equipped to handle inquiries in multiple languages, catering to a diverse clientele. Specific languages supported include English and others based on customer needs.

Additional Resources

To enhance the trading experience, Monstrade provides a range of educational resources, including video tutorials and webinars. Additionally, the broker offers market analysis and trading signals, helping customers make informed trading decisions.

Frequently Asked Questions

Monstrade prioritizes the security of client funds by implementing several protective measures, including negative balance protection, a compensation fund of the financial commission, and a civil liability insurance program. These practices are aimed at safeguarding traders’ capital against unforeseen market events and operational risks.

Monstrade offers competitive trading conditions including leverage up to 1:500, variable spreads starting from 0.6 pips for ECN accounts, and a minimum deposit requirement of $100 for standard accounts. Traders can access a variety of instruments including forex, commodities, cryptocurrencies, and stocks through the MetaTrader 5 platform.

Monstrade is registered in Serbia and operates under the regulatory framework of the Financial Conduct Authority (FCA) in the UK. However, it is important to note that its current regulatory status has been exceeded, which may imply limitations in compliance. Clients are encouraged to conduct their due diligence before engaging in trading activities.

Monstrade utilizes the MetaTrader 5 platform, which is known for its user-friendly interface and advanced trading features. It caters to both novice and experienced traders, providing tools for technical analysis, automated trading, and customizable trading environments, ensuring a smooth trading experience.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.