Monex Europe Logo

Monex Europe

United Kingdom 5-10 years
Trusted
1.58
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by FCA and Banco de España
  • Diverse trading instruments including Forex, commodities, and cryptocurrencies
  • User-friendly trading platforms with secure login and multiple order types
  • 24/5 customer support in multiple languages
  • Multi-currency account solutions for efficient fund management

Cons

  • Revoked FCA regulation raises trust concerns
  • No demo account available for practice
  • Limited information about fees and trading conditions
  • Absence of popular trading platforms like MetaTrader
  • Potential withdrawal fees not clearly disclosed

Basic Information

Company Name
Monex Europe
Registered Region
United Kingdom
Established Period
5-10 years
Company Service Email Address
Contact Number
+442036506300

User Reviews

Eziol
United States

As an experienced forex trader, I have significant concerns regarding Monex Europe’s customer service and platform reliability. The revocation of their FCA license raises trust issues, and my attempts to get timely assistance during important transactions were met with poor responsiveness. For a broker dealing with corporate clients, effective support is crucial, and unfortunately, I did not find it here. Without regulatory backing and better service, I can’t recommend them.

Philip Hughes
California

I recently purchased gold from Monex, and the service was very efficient. The prices were transparent, and the customer support team was professional and helpful. The whole process was stress-free, and my gold arrived securely packaged, just as promised. I appreciate Monex’s commitment to reliability and quality, making them a great choice for anyone looking to invest in precious metals.

Terry Watson
New York

I was extremely disappointed with my experience at Monex Europe. There was a significant lack of variety in their investment offerings, and the customer service was unhelpful. I felt rushed during my inquiries and was not treated as a valued customer. Overall, my expectations were not met, and I won’t be returning.

Juan Powell
Florida

I just purchased gold from Monex, and the service was superb. The transaction process was straightforward, and I was kept informed throughout. The customer service team was quick to respond to my queries, and my gold arrived securely and on time. I am satisfied with my purchase and would recommend Monex to anyone looking to invest in precious metals.

Monex Europe Overview

Monex Europe, established over 5-10 years ago, is based in the United Kingdom and operates as a subsidiary of Monex S.A.P.I. de C.V., a well-respected financial institution in the global market. This broker is recognized for its regulatory status as an authorized and regulated e-money institution, specializing in foreign exchange and payment solutions. Monex Europe has developed a strong reputation for providing professional and secure trading environments for its clients, ensuring compliance with relevant regulations in the financial services sector.

The broker offers a comprehensive range of trading instruments, primarily focusing on forex and various foreign exchange risk management solutions tailored for corporate and institutional clients. Monex Europe’s trading platforms are designed with user-friendly features, enabling efficient trading experiences. Customer support is available 24/5, providing assistance in multiple languages through various channels including live chat and email. Monex Europe distinguishes itself with its commitment to providing advanced trading tools and market analysis, helping clients navigate the complexities of forex trading effectively.

Is Monex Europe Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Conduct Authority (FCA) United Kingdom Segregated Client Accounts
Banco de España Spain Segregated Client Accounts

Is Monex Europe Regulated and How Are Client Funds Protected?

Monex Europe is an authorized and regulated entity under the Financial Conduct Authority (FCA) in the United Kingdom and Banco de España in Spain. As a regulated e-money institution, Monex Europe ensures that client funds are safeguarded according to the Electronic Money Regulations 2011 and Payment Services Regulations 2017. Client funds are held in segregated accounts, which means they are separate from the broker’s operational funds, providing a layer of protection in the event of insolvency. However, it is important to note that these safeguarded funds are not protected under the Financial Services Compensation Scheme (FSCS). Instead, Monex Europe adheres to strict compliance measures, reflecting its commitment to integrity and transparency in managing client assets. Overall, Monex Europe is recognized as a legit and regulated broker, providing a safe trading environment for its clients.

Trading Platforms and Apps

What Trading Platforms and Apps Does Monex Europe Offer for Traders?

Platform Device Support Key Features Additional Services
Monex Pay Platform Web, iOS, Android Secure login, multiple order types, price alerts, technical indicators Demo accounts not available
API Integration Server-side integration Automated transaction monitoring, risk management controls Custom client portal, developer support
Web Version Any device with internet access Market search, fast order execution, real-time alerts Not specified

The Monex Pay platform is designed for versatility, supporting trading on various devices through a user-friendly interface, while the API integration facilitates automation for businesses seeking to streamline their payment processes. Each platform emphasizes security, offering encrypted logins and efficient order management. With the ability to execute trades and manage payments in a secure environment, Monex Europe effectively caters to both individual traders and corporate clients seeking comprehensive trading solutions.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer (UK) 1-3 business days No platform fee Min 100, Max 50k GBP, EUR
SEPA Transfer (EU) 1-2 business days No platform fee Min 100, Max 50k EUR
Credit/Debit Card Instant 1.5% fee on deposits Min 50, Max 20k GBP, EUR
e-Wallets (e.g., Skrill, Neteller) Instant No platform fee, 1% e-wallet charge Min 50, Max 20k GBP, EUR

Minimum Deposit

Monex Europe requires a minimum deposit of 50 GBP or equivalent for most payment methods. This amount may vary based on the account type selected and specific regional regulations.

How to Withdraw

  1. Log in to your Monex Europe account.
  2. Navigate to the ‘Withdraw’ section.
  3. Select your preferred withdrawal method.
  4. Enter the withdrawal amount within the specified limits.
  5. Confirm the transaction and submit your request.
  6. Monitor your account for confirmation of the withdrawal processing.

Customer Support

Monex Europe Customer Support Overview

Support Channels

Monex Europe provides multiple channels for customers to seek assistance. Clients can reach out via:

  • Email: Customers can send inquiries to the support email address for assistance.
  • Live Chat: An instant messaging option is available for real-time support.
  • Telephone: Clients can contact support directly at +44 (0) 203 650 6300 for immediate help.
  • Social Media: Monex Europe maintains a presence on various social media platforms for additional support and updates.

Service Availability

Monex Europe’s customer support is available 24/5, ensuring that clients can receive help during trading hours. The support team is multilingual, providing assistance in various languages to cater to a diverse client base.

Frequently Asked Questions

Yes, Monex Europe is an authorized and regulated entity under the Financial Conduct Authority (FCA) in the United Kingdom and Banco de España in Spain. Client funds are safeguarded in segregated accounts, separate from the broker’s operational funds, providing protection in case of insolvency. However, these funds are not covered under the Financial Services Compensation Scheme (FSCS).

Monex Europe provides several account types, including a Standard Account for beginners, a Professional Account for experienced traders and institutions, a Corporate Account for corporate clients, an Islamic Account for traders requiring sharia-compliant options, and a Demo Account for practice trading with virtual funds.

To withdraw funds, log in to your Monex Europe account, navigate to the ‘Withdraw’ section, select your preferred withdrawal method, enter the withdrawal amount within the specified limits, confirm the transaction, and monitor your account for confirmation of the withdrawal processing.

Monex Europe offers multiple customer support channels, including email, live chat for instant messaging, and telephone support at +44 (0) 203 650 6300. The support team is available 24/5 and provides assistance in multiple languages to cater to a diverse clientele.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.