MIFX Logo

MIFX

Indonesia 5-10 years
Trusted
6.51
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by BAPPEBTI, ICDX, and JFX
  • Diverse range of trading instruments including Forex, commodities, indices, stocks, and cryptocurrencies
  • Supports popular trading platforms: MT4 and MT5
  • Offers educational resources such as video tutorials and market analysis
  • Multiple account types tailored for different trader needs

Cons

  • High minimum deposit requirement for standard accounts
  • Average spreads on forex pairs
  • Limited leverage options (up to 1:100)
  • Withdrawal processing times can be lengthy
  • Reports of technical issues during high-traffic trading hours

Basic Information

Company Name
MIFX
Registered Region
Indonesia
Established Period
5-10 years
Company Service Email Address
Contact Number
+6202127889333
Company Website

User Reviews

Siti Rahmawati
Jakarta

I have faced significant issues with withdrawals. It’s been over three days since I requested my funds, and I still haven’t received anything. Customer support is not very responsive, and I feel frustrated with the lack of communication.

Andi Susanto
Surabaya

Overall, my experience with MIFX has been positive. The trading platforms, especially MT4, are user-friendly and reliable. I appreciate the wide range of trading instruments available, but the high minimum deposit for the standard account is a drawback.

Budi Santoso
Yogyakarta

I regret choosing MIFX. My trading account was auto-closed without warning, and when I contacted support, I felt like I was talking to a robot. They didn’t resolve my issues or provide clear answers.

Dewi Lestari
Bandung

MIFX has been great for me! The customer service is quick to respond, and the educational resources they provide helped me a lot as a beginner. I love the variety of available trading instruments and the competitive spreads on forex pairs.

MIFX Overview

MIFX, or PT. Monex Investindo Futures, is a well-established forex broker based in Indonesia, operating for approximately 5 to 10 years. The broker is regulated by BAPPEBTI, ICDX, and JFX, ensuring a level of oversight that enhances its credibility in the competitive forex market. MIFX focuses on providing a reliable trading environment for users, supported by its operational history and regulatory compliance.

Is MIFX Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
BAPPEBTI Indonesia Segregated Funds
ICDX Indonesia Segregated Funds
JFX Indonesia Segregated Funds

Is MIFX Regulated and How Are Client Funds Protected?

Monex Investindo Futures (MIFX) is a regulated forex broker in Indonesia, holding licenses from BAPPEBTI, ICDX, and JFX. This regulatory oversight not only establishes the broker’s legitimacy in the competitive forex market but also provides essential protections for client funds. Client deposits are maintained in segregated accounts, ensuring that they are kept separate from the broker’s operational funds, which enhances the safety of traders’ investments. The presence of multiple regulatory bodies further reinforces MIFX’s commitment to compliance and investor protection. While no investment is without risk, MIFX’s regulatory status contributes to a safer trading environment for its users.

Trading Platforms and Apps

What Trading Platforms and Apps Does MIFX Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android Secure login, one-click trading, multiple order types, technical indicators Demo account, VPS
MT5 Windows, macOS, iOS, Android Secure login, advanced charting tools, economic calendar, market depth Demo account, VPS
Web Version Browser-based (any OS) Secure login, basic trading features, symbol lookup No additional services
Mobile App iOS, Android Secure login, push notifications, price alerts Demo account

MIFX provides several trading platforms catering to different trader needs. MT4 is favored for its user-friendly interface and comprehensive tools, making it suitable for both novice and experienced traders. The MT5 platform enhances trading capabilities with advanced analytical tools and is ideal for those seeking more sophisticated features. The web version offers convenience for access without software installation, while the mobile app facilitates trading on the go with real-time alerts and notifications, ensuring traders can manage their positions anytime. Overall, MIFX supports secure trading environments across various devices, enabling efficient market engagement.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 1-3 business days No platform fee Min IDR 500,000, Max IDR 1,000,000,000 IDR, USD
e-Wallet (e.g., OVO, DANA) Instant 1.5% charge Min IDR 100,000, Max IDR 20,000,000 IDR
Credit/Debit Card 1-5 business days 3% charge Min IDR 500,000, Max IDR 50,000,000 IDR, USD

Minimum Deposit

The minimum deposit requirement for MIFX is IDR 500,000 for the Ultra Account. This amount may vary depending on the account type chosen, with higher minimums applicable for standard and professional accounts. Different payment methods may also influence the minimum deposit amounts.

How to Withdraw

  1. Log in to your MIFX account.
  2. Navigate to the ‘Withdrawal’ section.
  3. Select your preferred payment method for withdrawal.
  4. Enter the withdrawal amount and confirm your details.
  5. Submit the withdrawal request.
  6. Wait for processing; the funds will be transferred to your selected payment method.

Customer Support

MIFX Customer Support Overview

Support Channels

MIFX offers multiple support channels to assist customers effectively. You can reach out to their support team via:

  • Email: Contact MIFX at support@mifx.com for any inquiries or assistance.
  • Live Chat: For immediate help, MIFX provides a live chat option on their website.
  • Telephone: Customers can call MIFX at +62 021-50996650 for direct communication.
  • Social Media: MIFX is active on platforms like Facebook, where you can reach out for updates and support.

Service Availability

MIFX’s customer support is available during business hours, ensuring that traders receive assistance when needed. Multilingual support is offered, catering primarily to Indonesian speakers, enhancing the accessibility of their services for local traders.

Additional Resources

To further assist customers, MIFX provides educational resources such as video tutorials, webinars, and market analysis. These resources are designed to enhance the trading experience and help clients make informed decisions.

Frequently Asked Questions

Yes, MIFX is a regulated forex broker in Indonesia, holding licenses from BAPPEBTI, ICDX, and JFX. Client funds are protected through segregated accounts, ensuring that deposits are kept separate from the broker’s operational funds, which enhances the safety of traders’ investments.

MIFX offers a diverse range of trading instruments, including major Forex pairs, commodities such as gold and crude oil, indices like S&P 500 and NASDAQ, stocks from the US and UK, as well as cryptocurrencies like Bitcoin and Ethereum.

MIFX provides several account types including Ultra, Standard, Pro, Multilateral, and Demo accounts. The minimum deposit requirement starts at IDR 500,000 for the Ultra Account, with higher minimums for other account types.

You can contact MIFX customer support through various channels: via email at support@mifx.com, through live chat on their website, by calling +62 021-50996650, or by reaching out on their social media platforms like Facebook.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.